National Gallery of Australia - 6 min drive - 5.2 km
Parliament House - 7 min drive - 6.0 km
Getting around
Kingston Canberra Station - 3 min drive
Canberra, ACT (CBR-Canberra Intl.) - 9 min drive
Restaurants
Fyshwick Fresh Food Markets - 4 min drive
KFC - 3 min drive
Caffe Cherry Beans - 3 min drive
Brodburger - 4 min drive
Kita - 14 min walk
About this property
Garden City Hotel, BW Signature Collection
Luxury hotel near Australian National University
Consider a stay at Garden City Hotel, BW Signature Collection and take advantage of an adjacent golf course, a poolside bar, and a garden. The on-site international cuisine restaurant, Secret Garden Restaurant, offers breakfast, dinner, and pool views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
An outdoor pool with sun loungers
Free self parking
Buffet breakfast (surcharge), express check-out, and express check-in
Concierge services, tour/ticket assistance, and smoke-free premises
Guest reviews say great things about the helpful staff
Room features
All 72 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More conveniences in all rooms include:
Bathrooms with showers and free toiletries
42-inch HDTVs with premium channels
Wardrobes/closets, cribs/infant beds, and electric kettles
Languages
Chinese (Mandarin), English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: AUD 25 for adults and AUD 15 for children
1 restaurant
1 poolside bar and 1 bar
Room service available
Coffee/tea in common area(s)
Restaurants on site
Secret Garden Restaurant
Things to do
Fitness center
Outdoor pool
Family friendly
Cribs/infant beds (surcharge)
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business center
Computer station
Conference center
Meeting rooms
Outdoors
BBQ grill(s)
Garden
Pool sun loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Cribs/infant beds (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
42-inch plasma TV
iPod dock
MP3 dock
Premium channels
Satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Minibar
More
Free newspapers
Guidebooks/recommendations
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately AUD 25 for adults and AUD 15 for children
Crib (infant bed) fee: AUD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Best Western Plus Garden City Hotel Narrabundah
Best Western Plus Garden City Narrabundah
Garden City Hotel Best Western Signature Collection Narrabundah
Best Western Plus Garden City
Garden City Best Western Signature Collection Narrabundah
Garn City Signature Collectio
Garden City Hotel BW Signature Collection
Garden City Hotel, BW Signature Collection Hotel
Garden City Hotel Best Western Signature Collection
Garden City Hotel, BW Signature Collection Narrabundah
Garden City Hotel, BW Signature Collection Hotel Narrabundah
Frequently asked questions
Does Garden City Hotel, BW Signature Collection have a pool?
Yes, this property has an outdoor pool.
Is Garden City Hotel, BW Signature Collection pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Garden City Hotel, BW Signature Collection?
Self parking is free at this property.
What time is check-in at Garden City Hotel, BW Signature Collection?
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM.
What time is check-out at Garden City Hotel, BW Signature Collection?
Check-out is at 10 AM.
Where is Garden City Hotel, BW Signature Collection located?
Located in Narrabundah, this luxury hotel is within 3 mi (5 km) of Manuka Oval, Manuka Shopping Centre, and The Cusack Centre. Lake Burley Griffin and Canberra Baptist Church are also within 3 mi (5 km).
Garden City Hotel, BW Signature Collection Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 440 out of 1002 reviews" "
10 - Excellent
440
Rating 8 - Good. 410 out of 1002 reviews" "
8 - Good
410
Rating 6 - Okay. 100 out of 1002 reviews" "
6 - Okay
100
Rating 4 - Poor. 40 out of 1002 reviews" "
4 - Poor
40
Rating 2 - Terrible. 12 out of 1002 reviews" "
2 - Terrible
12
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Ka Shing Samuel
Business traveler
22 October 2024
Disliked: Staff & service
It was a pretty bad experience as there is no receptionist on site after hour!
Ka Shing Samuel
8/10 Good
Ka Shing Samuel
Business traveler
22 October 2024
Disliked: Staff & service
There was no one attending at the reception after hour, this can't be acceptable for such a sized hotel.
We were very happy with the high standard of hospitality offered by Garden City Hotel, the one minor problem we had being dealt with promptly and efficiently. We had a four-night stay and were impressed and gratified that our room was fully serviced daily - not so common these days.
We have had to move 3 times to find appropriate room we have booked in the middle of the night.
They offered a refund for one night but it did not eventuated. In sum they wont see us again.
It was a quiet location. Easy for public transport. The hotel was very clean and bright. Room was very clean with nice thick towels and robes. Reception was pleasant and helpful. I didn’t use the restaurant so can’t comment.
Truly disappointed, smelly and humid room. The room temperature was really cold, the location is really bad and even the Uber driver told why I chosen this place…
Needed a microwave in the room to heat up food as we had our own food but nothing to heat up with, had to throw our food out and go buy takeaway, expensive for just sleeping in a room as well.
Vikki
Stayed 1 night in May 2024
6/10 Okay
Henry
8 May 2024
Liked: Staff & service
Bed was great. Carpet looked old and dirty... TV didn't work... No EV charging facilities.