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Hotel Cristallo

3.0 star property
Hotel with a full-service spa, steps from Dolomites

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Photo gallery for Hotel Cristallo

Bar (on property)
Reception
Indoor pool
Classic Triple Room | Down comforters, in-room safe, desk, blackout drapes
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Parking available
  • Spa
  • Pool
  • Breakfast included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Triple Room

Classic Triple Room | Down comforters, in-room safe, desk, blackout drapes

Classic Triple Room

Highlights

Heating
Flat-screen TV
Rollaway/extra beds
Cribs/infant beds
Down duvet
Sofa bed - double
Blackout drapes/curtains
Ceiling fan
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Down comforters, in-room safe, desk, blackout drapes

Classic Double Room

Highlights

Heating
Flat-screen TV
Rollaway/extra beds
Cribs/infant beds
Down duvet
Sofa bed - double
Blackout drapes/curtains
Ceiling fan
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Down comforters, in-room safe, desk, blackout drapes

Family Room

Highlights

Heating
Flat-screen TV
Rollaway/extra beds
Ceiling fan
Cribs/infant beds
Blackout drapes/curtains
Down duvet
Bidet
  • 24 sq m
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
Via Dolomiti 24, Canazei, TN, 38032

What's nearby

  • Dolaondes Canazei - 6 min walk - 0.5 km
  • Ski Lift Pecol - 9 min walk - 0.8 km
  • Alba-Ciampac Cable Car - 3 min drive - 3.0 km
  • Col Rodella Cable Car - 3 min drive - 2.6 km
  • Sella Pass - 11 min drive - 12.4 km

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 45 min drive

Restaurants

  • ‪L'Ostaria da Besic - ‬6 min walk
  • ‪La Montanara - ‬7 min walk
  • ‪Rosengarten après ski - ‬7 min walk
  • ‪Hotel El Ciasel - ‬14 min walk
  • ‪Ristorante Pizzeria Scoiattolo - ‬3 min walk

About this property

Hotel Cristallo

Hotel near Dolomites
Consider a stay at Hotel Cristallo and take advantage of free continental breakfast, a coffee shop/cafe, and a garden. Adventurous travelers may like the mountain biking at this hotel. Take some time to relax at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free bicycle rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and multilingual staff
  • An elevator, a TV in the lobby, and a banquet hall
Room features
All 50 rooms include comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Down comforters and cribs/infant beds
  • Bathrooms with bidets and tubs or showers
  • Rollaway/extra beds, daily housekeeping, and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free continental breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Cribs/infant beds available
  • Indoor pool
  • Laundry facilities
  • Rollaway beds available
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Conference space (70 square feet)
  • Meeting room

Outdoors

  • Garden

Spa

  • Sauna
  • Spa open select days
  • Hot tub
  • Steam room

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds available
  • Down comforter
  • Rollaway beds available

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before 10:00 AM
Express check-out available

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 14 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Canazei
Hotel Cristallo
Hotel Cristallo Canazei
Hotel Cristallo Hotel
Hotel Cristallo Canazei
Hotel Cristallo Hotel Canazei

Frequently asked questions

Does Hotel Cristallo have a pool?

Yes, this property has an indoor pool.

Is Hotel Cristallo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cristallo?

Self parking is available for EUR 10 per day.

What time is check-in at Hotel Cristallo?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Cristallo?

Check-out is at 10:00 AM.

Does Hotel Cristallo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Hotel Cristallo located?

Located in the heart of Canazei, this spa hotel is within 1 mi (2 km) of Dolaondes Canazei and Dolomites. Ski Lift Pecol and Duron Valley are also within 1 mi (2 km).

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Hotel Cristallo Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 19 reviews
Rating 8 - Good. 10 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel med fornuftig afstand til lift. Bus lige uden for døren hvis man ikke vil gå. Lækre værelser.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Posizione perfetta a 2 passi dal centeo
Ottima struttura bene pulita molto confortevole Personale gentilissimo e sempre disponibile Posizione ottimale a 2 passi dal centro
Stayed 2 nights in Jun 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer,Service,Hotelpersonal alles ok.Dampfbad top
This review was submitted before 2018 and has not been verified.

8/10 Good

Paulo, Luxembourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel au milieu des Dolomites
Dès notre arrivée nous avons très bien été accueillis. On nous a même mis le garage de l'hôtel à notre disposition pour abriter nos motos. La chambre pour 3 personnes était très spacieuse et confortable. On trouve pas mal de restos et commerces dans les alentours de l'hôtel, à quelques minutes de marche seulement.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
שהיה נוחה וטובה בקריסטלו
אין בחדר קומקום להכנת קפה או תה. ממש מתבקש בעונה זו!! סל הכל חדר מרווח ונקי נוף יפה מהחדר.
This review was submitted before 2018 and has not been verified.

8/10 Good

Reiner, Chemnitz

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr empfehlenswertes Hotel im Fassatal
Wir hatten dort für 2 Wochen gebucht, da Canazei zwar immer über einen der Pässe, aber insgesamt doch zentral für Seiser Alm, Rosengarten und Marmolada liegt. Von der Rezeption über das Zimmer bis hin zum Frühstück war alles okay (Wir hatten nur Frühstück gebucht). Zum Abendessen gab es jeweils 3 Menüs, die wir allerdings nicht bewerten können. Auch der neu errichtete Wellnessbereich mit 2 Saunen, Dampfbad, Schwimmbecken, Massageraum und Ruheraum sind sehr empfehlenswert. WLAN ist ebenfalls vorhanden, allerdings gegen Gebühr. Freie Parkplätze waren, allerdingsin der Vorsaison, reichlich vorhanden. Einkaufsmöglichkeiten sind direkt gegenüber dem Hotel und in wenigen Metern im Ort.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

This review was submitted before 2018 and has not been verified.

4/10 Poor

karin, Castiglione di Garfagnana-lu

Disliked: Property conditions & facilities, room comfort
Deluso.
Ho visti troppo tardi su la mia ricevuta mi hanno calcolato cena in piu per due persone. Aveva un modo di fare mio pagamento senza controllo per me stessa.Quando mi sono accorta ero molto lontano per tornare e chiedere una spiegazione,poi senza ricevuta fiscale.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jettina, Harrow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, beautiful town
We stayed in Canazei out of season, but Hotel Cristallo is one of the few hotels open all year round. The rooms are spacious and clean with excellent views, the staff were very pleasant and the breakfast was excellent. The spa facilities were superb, I would definitely return to this hotel and I would definitely return to this beautiful mountain town.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Franco, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servizio eccellente
Al di là delle nostre previsioni: servizio ottimo, personale gentilissimo, estrema disponibilità, ottima posizione e buon confort generale.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Mountain hiker

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Personell - not service minded
Clean but worn. Staff who would rather do something else than work at this hotel. Rather poor breakfast. At times disturbing traffic. Closeness to beautiful surrounding nature weighed up the stay considerably.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
the owner is an un pleasent man.
great potential . i will not come back because of the owner and his bad attittude.
This review was submitted before 2018 and has not been verified.

6/10 Okay

ski trip, London

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
I didn't see any great service!
Hotel was in a good location, nice looking hotel. However, where was the great service we had read about? We had booked a double room and was given 2 single beds, despite confirming our request by telephone after booking; the main reception person who was there to assist after 5pm showed little interest in helping or taking questions from us or other guests regarding ski hire, ski ticket info or ski resort info, let alone even wanting to provide us with the final bill when requested so we could pay. It seemed any service was provided when he wanted too and was quite dismissive. The room which was clean had average comfort beds and room walls were thin enough to easily hear the neighbouring room guests. Otherwise an ok hotel let down by a dismissive and unhelpful front desk staff member.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Cosimo

Liked: Room comfort
Hotel cristallo Canazei
Hotel da preferire soprattutto per la posizione centrale per il resto tutto molto nella norma. Due appunti : non e' semplice trovare parcheggio e il personale di sala non troppo cordiale , ottimo invece il servizio della reception.
This review was submitted before 2018 and has not been verified.

8/10 Good

Kenth, Västerås

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mat
Ett väldigt vackert hotell och perfekt med helpension där man fick under frukosten pricka in vad man skulle äta på kvällen. Maten var mycket god och serverades mycket snabbt.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Florin, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very helpful and friendly staff, great breakfast and fantastic views of the mountains. An A+ experience!
This review was submitted before 2018 and has not been verified.

8/10 Good

Ale, Brescia

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Cristallo CANAZEI
logisticamente ok
This review was submitted before 2018 and has not been verified.

8/10 Good

Bruno, Nice

Liked: Cleanliness, property conditions & facilities, room comfort
position idéale
Hotel situé dans une commune d'accès assez facile à partir de la vallée. Point de départ idéal pour un circuit complet des Dolomites. Demander une chambre côté montagne (beaucoup de passage de motards)