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Hotel Americana

3.0 star property
Cali hotel in La Merced with a fitness center and a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Americana

Desk, iron/ironing board, free WiFi, bed sheets
TV
Lobby
Front of property
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pet friendly
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
TV
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe or closet
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Economy Double Room

Highlights

TV
Fan
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe or closet
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room with 1 Double Bed and 1 Single Bed

Standard Triple Room with 1 Double Bed and 1 Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room with 1 Double Bed and 1 Single Bed

Highlights

TV
Cribs/infant beds
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe or closet
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

TV
Cribs/infant beds
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe or closet
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

Highlights

TV
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe or closet
Desk
  • Sleeps 4
  • 1 Queen Bed and 3 Twin Beds

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About the neighborhood

Map
Carrera 4 No. 8-73, Cali, Valle del Cauca, 760044

What's nearby

  • Valle del Cauca Government Building - 4 min walk
  • La Ermita Church - 6 min walk
  • Cali Tower - 15 min walk
  • Olympic Stadium Pascual Guerrero - 5 min drive
  • Chipichape Shopping Center - 8 min drive

Getting around

  • Dauga Station - 45 min drive
  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 35 min drive

Restaurants

  • ‪Café Boulevar Del Río - ‬3 min walk
  • ‪Bocados - ‬11 min walk
  • ‪La sevillana - ‬2 min walk
  • ‪Subway - Boulevard del Rio - ‬3 min walk
  • ‪Tony's Restaurante Café - ‬3 min walk

About this property

Hotel Americana

Hotel near Chipichape Shopping Center
Take advantage of a coffee shop/cafe, a gym, and a 24-hour business center at Hotel Americana. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Smoke-free premises, a computer station, and an elevator
  • A front-desk safe, a 24-hour front desk, and coffee/tea in the lobby
Room features
All guestrooms at Hotel Americana have perks such as 24-hour room service, in addition to amenities like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from August 30 2023 to August 28 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay free
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Americana Cali
Hotel Americana Cali
Hotel Americana Cali
Hotel Americana Hotel
Hotel Americana Hotel Cali
Hotel Ayenda 1421 Americana

Frequently asked questions

Is Hotel Americana pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Americana?

This hotel doesn't offer parking.

What time is check-in at Hotel Americana?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Americana?

Check-out is at noon.

Where is Hotel Americana located?

Located in La Merced, this hotel is steps from Bulevar del Río and 2.4 mi (3.8 km) from Chipichape Shopping Center. Cali Chamber of Commerce and Torre Mudejar are just steps away.

Hotel Americana Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 50 reviews" "
Rating 8 - Good. 18 out of 50 reviews" "
Rating 6 - Okay. 11 out of 50 reviews" "
Rating 4 - Poor. 4 out of 50 reviews" "
Rating 2 - Terrible. 8 out of 50 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

JAIME

Stayed 2 nights in Jun 2022

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a week there and the staff was extremely friendly and helpful even with someone who spoke little Spanish. If you are looking for a great little hotel this is definitely a place you should stay. Amazing restaurants within walking distance and very close to some amazing attractions.
Stayed 7 nights in May 2022

2/10 Terrible

Rafael, Bogota

Stayed 1 night in Apr 2022

8/10 Good

john

Stayed 4 nights in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the river walk right in centro
Stayed 7 nights in Feb 2021

2/10 Terrible

Verified traveler

Travelocity did not respond to my sevral attemps to cancel hotel reservation. Sent you guys sevral notes messages to cancel hotel
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, small, nothing worked, bad neighborhood. No WiFi no hot water, bugs oh the list goes on
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy limpia y camas cómodas
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible and disgusting
Where should I start. I was switch from three rooms within the first hour. The first room had water all over the floor there is no AC and the fan was not working. The second room there was no Wi-Fi connection and the third room and there the poop stain over the toilet seat and mold over the sink. The rooms are facing the street so it get very noisy from are 5am to 1am. I wouldn't recommend this place if you have to spend a little more money to stay somewhere better I would recommend it this place is a disaster.
Stayed 1 night in Nov 2020

10/10 Excellent

Angel&Vivian, Aruba

Traveled with family
Liked: Cleanliness, staff & service
Property is not a top class Hotel but staff was friendly and Honest. Rooms were kept clean every day and property is located in a great area of Cali Center. We will be back to this property real soon.
Stayed 10 nights in Nov 2019

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of Bogota
Great location, comfortable room, nice staff.
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
old and expensive
For the price I was very disappointed with this place , the bed was down right uncomfortable , and every thing is old and much should be replaced . I moved to the hotel in front of this one , Imperial , and was much happier , the price there was about the same .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The water was not hot, I did have a hot shower one day after asking for it but then I could not control the temperature, it was either hot or cold. I was there 10 days and only wanted to use the TV one time -- there were only 5 channels and the reception was terrible. I was told it had been fixed and that they would send someone to check; that someone never arrived.

8/10 Good

JP, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Location is excellent one block from the Cali River which has parks and a nice walkway which goes all the way to the Zoo if you care to walk 6th avenue is just across the river where you can find bars disco Tec's and restaurants. They serve a good breakfast ever morning cooked to your request. My room had a weak signal of wi fi but it was there from time to time and it was always available at the lobby. my only real complaint there was no hot water ps I am not sure if anyone spoke English as I never asked but probably at the reception area

4/10 Poor

Rodrigo, S

Disliked: Property conditions & facilities, room comfort
This place was so bad that I had to move out.
This place was so bad that I had to move out the next day. This place is no longer what's shown in the pictures. Old facility, loud air conditioner, old bathroom, poor decoration, old smelling room. Defenitelly not up to standard for a 3 star hotel. I would rate this hotel a two star or less.

8/10 Good

Francisco, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is not comparable to the more expensive hotels as far as luxury and other conveniences; however, for the price, it was definitely worth it. the staff was very friendly and met our needs in a timely manner. I enjoyed their continental breakfast. A better way to explain this is the more superficial you are the less you will like this hotel; the more down-to-earth you are, you will enjoy what the hotel offers for the price you pay.

6/10 Okay

ARNO

Stayed 3 nights in Jul 2023

4/10 Poor

DAVID

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Sanitario mal diseñado, escalera con puerta cerrada, canales de televisión limitados, buen aseo, cada cómoda, servicio casi ausente
Stayed 1 night in Feb 2023

10/10 Excellent

Angela viviana

8/10 Good

ANGELA VIVIANA

Stayed 5 nights in Dec 2022

10/10 Excellent

MANUEL

Stayed 1 night in Nov 2022

8/10 Good

Uriel

Stayed 1 night in May 2022

2/10 Terrible

Sergio

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Mala prestaciòn del servicio
Para empezar estaba tapado el sanitario, no tenia señal de TV. pague dos noches, entregue $150.000.oo y me dijeron que no hacían devolución de dinero.
Stayed 4 nights in Dec 2021