Don’t stay here if you plan to hike the mountains, levadas or do anything besides chilling by the pool. 25 fontes and Levada Nova is pretty much all you can do in the region, everything else is going to be a lot of time spent in the car. Early wake ups, one lane roads and tunnels will exhaust you. The property itself is ok, little bit dated, with annoying water pressure, but it gets you through the night. There is additional fee for pool heating (absolutely understandable) and AC.. the AC fee is pretty funny since you’re paying quite a lot for a night. Total AC per day is 30€, pool heating around 20-25 per day. It would be nice to mentioned this in the description on site BEFORE renting. The house is up in the mountain, by the big wall, under the road - it gets really humid and smelly inside - you’ll have to either vent a lot or pay for the AC.
The shower renovation is long overdue.. each time you’ll try to move the shower door, it will pop out of the rail, stop, or jam.
Also be careful with food, there are ants around the sink.
The access to the house is quite steep and narrow and requires a little bit more skilled driver. You can park your car up on the road.
Communication and check in/out was ok. Alberto is skilled speaker and English is no problem for him.