Excellent hotel structure in a new fantastic Olympic City, full of sport activities, food prices in its restaurants and room food services are moderate or honesty good prices indeed and good quality tasty food. When we come to the way staff act, slow and inaccuracies could be there, like you order chicken panee, you eat vege burger after 1 hr waiting for in restaurant dinner :) ...
I am not happy with hotels.com in giving me wrong information on behalf of the hotel saying checkin is at 12 while it was the check out! A 75+ , 17, and myself had to wait about an hour forthe room and neither hotels.com nor the hotel took the blame, unacceptable. However, i will go again but maybe after they regain their car park as my 75+ father had to park the car outside the premises after dropping luggage and bring it back in again at check-out....too much hassle. The swimming pool was working the first day, the second day, it was closed and maintenance of a blocked waterpipe was going on.....finally, disappointed with hotels.com despite the lengthy years of using the website since 2007 or even before, maybe a good look for similar booking websites, other than the hotels.com, is worthy to be done for my longer forthcoming holiday.