The Benson Hotel

4.0 star property
Art Deco hotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for The Benson Hotel

Suite | Pillowtop beds, laptop workspace, free WiFi, bed sheets
Breakfast and dinner served
Pillowtop beds, laptop workspace, free WiFi, bed sheets
Property entrance
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Housekeeping
The current price is AED 453
AED 498 total
includes taxes & fees
13 Apr - 14 Apr

Room options

Available filters for rooms
Showing 14 of 14 rooms

Deluxe Room, 1 King Bed, Terrace

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Champagne service
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Champagne service
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Separate bedroom
Bathrobes
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Champagne service
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Champagne service
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Champagne service
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Champagne service
  • 22 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Benson Suite

  • Sleeps 2
  • 1 Queen Bed

Superior King With View

  • Sleeps 3
  • 1 King Bed

Superior Queen With View

  • Sleeps 4
  • 2 Queen Beds

Standard Accessible Room

  • Sleeps 2
  • 1 King Bed

Deluxe Terrace Room

  • Sleeps 2
  • 1 King Bed

Standard King Room

  • Sleeps 2
  • 1 King Bed

Standard Queen Room

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
44-56 Grafton Street, Cairns, QLD, 4870

What's nearby

  • Cairns Central Shopping Centre - 5 min walk - 0.5 km
  • Cairns Esplanade - 6 min walk - 0.5 km
  • Reef Hotel Casino - 7 min walk - 0.6 km
  • Reef Fleet Terminal - 8 min walk - 0.7 km
  • Cairns Marlin Marina - 12 min walk - 1.0 km

Getting around

  • Cairns Station - 9 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Annee's CaPhe - ‬5 min walk
  • ‪Caffiend - ‬2 min walk
  • ‪Gilligan's Travels - ‬5 min walk
  • ‪The Lillipad Cafe - ‬1 min walk
  • ‪Indian brothers restaurant Cairns - ‬4 min walk

About this property

The Benson Hotel

Upscale hotel near Cairns Esplanade
Close to Cairns Central Shopping Centre and Reef Fleet Terminal, The Benson Hotel provides a terrace, a garden, and laundry facilities. The on-site restaurant, Benson Bar & Restaurant, offers breakfast, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and a nature reserve
  • An elevator, tour/ticket assistance, and 2 meeting rooms
  • Coffee/tea in the lobby, concierge services, and outdoor furniture
  • Guest reviews say great things about the helpful staff and location
Room features
All 101 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with streaming services and digital channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English, French, Indonesian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 30 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

Does The Benson Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

How much does it cost to stay at The Benson Hotel?

As of 10 April 2025, prices found for a 1-night stay for 2 adults at The Benson Hotel on 28 April 2025 start from $124.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Benson Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Benson Hotel?

Self parking is available for AUD 25 per night. Limited spots are available.

What time is check-in at The Benson Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Benson Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Benson Hotel located?

Located in Cairns Central Business District, this hotel is within a 10-minute walk of Reef Teach, Cairns Esplanade, and Cairns Central Shopping Centre. Reef Fleet Terminal and Cairns Marlin Marina are also within 15 minutes. Cairns Station is 9 minutes by foot.

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The Benson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 200 out of 405 reviews
Rating 8 - Good. 133 out of 405 reviews
Rating 6 - Okay. 48 out of 405 reviews
Rating 4 - Poor. 16 out of 405 reviews
Rating 2 - Terrible. 8 out of 405 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities
Really enjoyed the proximity to restaurants and the Esplanade board walk.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property great friendly staff, great buffet breakfast, awesome stay
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly! GREAT LOCATION!!! Room was spacious.. 2 queens! Highly recommend! Great coffee.. and the breakfast looked good!
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Amenities
Awesome breakfast.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good/clean property very closr to shopping areas. Parking at the hotel is an extra fee each day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Dec 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location as we could walk to all of our booked tours, such as The Great Barrier Reef. There were restaurants and shopping close by. View not great from our room. There is laundry and a nice pool area on the 4th floor. No shuttle to/or from the airport.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything except having to pay an extra $25 to park my car for the night!
Stayed 1 night in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On vacation with wife. We enjoyed the nearby walkable attractions (casino, snorkel wharf, convenience store and numerous restaurants). The washer and dryer was convenient to do a load of wash in the middle of our travels.
Stayed 3 nights in Feb 2025

6/10 Okay

Eamon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly. The room was clean and the bed and pillow were great. However, I had a major issue with the air-conditioning, it was extremely noisy. The second point was,why dose the bean counters believe that cheap toilet paper is better when you use 10 times the amount than good quality paper? For $200.00 a night hotel I expect better
Stayed 2 nights in Apr 2025

4/10 Poor

Blagoja

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange smell in the coridors, rooms not serviced daily.
Stayed 10 nights in Jan 2025

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked last minute. It was beautiful- nice and clean and spacious. Only issue - small one - girl at front desk was a bit cranky. Having a bad day, I suppose. No big deal. If we weren’t leaving the next morning, it would have been a perfect location.
Stayed 1 night in Mar 2025

10/10 Excellent

Chris-Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel with the usual breakfast.
Stayed 3 nights in Nov 2024

8/10 Good

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good, I have no complaints. The only thing is that the room key card wasn’t working well for tapping at the lift so it took a bit more time than it supposed to be.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rasika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay
Stayed 6 nights in Oct 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, had a great stay
Stayed 4 nights in Nov 2024

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Xiaoyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is very good.
Stayed 3 nights in Sep 2024

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Richardas R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very nice. Check-in was quick and easy. The only reason I gave this hotel 4* is because of the breakfast. The food was very good but the pricing could be better. Two of us staying at the hotel, hotel charged 30$ each for a buffet breakfast. I believe guests should be charged half that price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Subashree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel Experience!
We loved our stay here! The rooms were stylish and modern, breakfast buffet offered a wide variety and fresh options, staff were warm and helpful, and the location couldn't be better. Perfect choice for anyone!
Stayed 2 nights in Dec 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to everything, from shopping to travel
Stayed 3 nights in Nov 2024

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge and pretty renovated. Breakfast was delicious. Thumb up for The Benson
Stayed 3 nights in Dec 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, friendly and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

DESIKACHAR

Liked: Cleanliness, staff & service, property conditions & facilities
Value for the room cost we paid.
Stayed 2 nights in Nov 2024