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Reef Palms Motel

3.5 star property
Motel with free parking, a short walk to Cairns Esplanade

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Reef Palms Motel

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Deluxe Spa Room | Pillowtop beds, in-room safe, desk, soundproofing
Coffee service
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Hot Tub
  • Housekeeping
  • Pool
  • Parking included
  • Laundry
The price is AED 211
AED 232 total
includes taxes & fees
31 Jan - 1 February 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Spa Room

Deluxe Spa Room | Pillowtop beds, in-room safe, desk, soundproofing

Deluxe Spa Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
Pillowtop bed
  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quad Studio

Quad Studio | Pillowtop beds, in-room safe, desk, soundproofing

Quad Studio

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
Pillowtop bed
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Spa Studio $$$ Saver

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
Pillowtop bed
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Queen Room

Twin Queen Room | Pillowtop beds, in-room safe, desk, soundproofing

Twin Queen Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
Pillowtop bed
  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Triple Studio

Pillowtop beds, in-room safe, desk, soundproofing

Triple Studio

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Studio, Multiple Beds

Family Studio, Multiple Beds | Pillowtop beds, in-room safe, desk, soundproofing

Family Studio, Multiple Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
Pillowtop bed
  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Pillowtop beds, in-room safe, desk, soundproofing

Studio, 1 Queen Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
Pillowtop bed
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Spa Studio Apartment

Pillowtop beds, in-room safe, desk, soundproofing

Deluxe Queen Spa Studio Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Family Studio Apartment

Pillowtop beds, in-room safe, desk, soundproofing

Deluxe Family Studio Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Quadruple Room-Non-Smoking

Dining

Deluxe Quadruple Room-Non-Smoking

  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Family Studio Apartment

Pillowtop beds, in-room safe, desk, soundproofing

Executive Family Studio Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Twin Queen Studio Apartment

Pillowtop beds, in-room safe, desk, soundproofing

Deluxe Twin Queen Studio Apartment

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Queen & Single Studio Apartment

Pillowtop beds, in-room safe, desk, soundproofing

Accessible Queen & Single Studio Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Queen Studio Apartment

Pillowtop beds, in-room safe, desk, soundproofing

Deluxe Queen Studio Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen & Single Studio Apartment

Pillowtop beds, in-room safe, desk, soundproofing

Deluxe Queen & Single Studio Apartment

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

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8.0 out of 10, Very Good, (1007)
The price is AED 289
AED 317 total
includes taxes & fees
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About the neighborhood

Map
41-47 Digger Street, Cairns North, QLD, 4870

What's nearby

  • Cairns Esplanade - 4 min walk
  • Cairns Base Hospital - 13 min walk
  • Cairns Central Shopping Centre - 3 min drive
  • Esplanade Lagoon - 4 min drive
  • Cairns Marlin Marina - 5 min drive

Getting around

  • Cairns Station - 3 min drive
  • Cairns Intl. Airport (CNS) - 5 min drive

Restaurants

  • ‪Muddy's Cafe - ‬18 min walk
  • ‪Sushi Train North Cairns - ‬9 min walk
  • ‪Lobby Bar - ‬15 min walk
  • ‪Guyala Cafe - ‬7 min walk
  • ‪Odett's Cafe - ‬7 min walk

About this property

Reef Palms Motel

Motel near Cairns Esplanade
At Reef Palms Motel, you can look forward to a grocery/convenience store, a terrace, and a garden. For some rest and relaxation, visit the spa tub. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • A free area shuttle, express check-out, and express check-in
  • Tour/ticket assistance, barbecue grills, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Reef Palms Motel include comforts such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • HDTVs with digital channels
  • Balconies, kitchenettes, and refrigerators

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle
  • Free shopping center shuttle

Food and drink

  • Room service available

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Library
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:00 PM) and Monday - Sunday (7 AM - 7:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Front desk hours are 7 AM - 5 PM on public holidays.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Reef Palms
Reef Palms Cairns North
Reef Palms Motel
Reef Palms Motel Cairns North
Reef Palms Motel Motel
Reef Palms Motel Cairns North
Reef Palms Motel Motel Cairns North

Frequently asked questions

Does Reef Palms Motel have a pool?

Yes, this property has an outdoor pool.

Is Reef Palms Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Reef Palms Motel?

Self parking is free at this property.

What time is check-in at Reef Palms Motel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Reef Palms Motel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Reef Palms Motel located?

Located in Cairns North, this motel is within a 10-minute walk of Cairns Esplanade and Cairns Esplanade Charles Street Parkland. Cairns Base Hospital and Cairns Private Hospital are also within 1 mi (2 km).

Reef Palms Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 350 out of 825 reviews" "
Rating 8 - Good. 305 out of 825 reviews" "
Rating 6 - Okay. 114 out of 825 reviews" "
Rating 4 - Poor. 36 out of 825 reviews" "
Rating 2 - Terrible. 20 out of 825 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah

Stayed 1 night in Dec 2024

4/10 Poor

Charlotte

Disliked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked our room, for us, father and son, it was perfect. Two queen beds placed in different areas of a large room, the room has a kitchenette and the shower in the bathroom is big with plenty of hot water. Next time in Cairns, and there will be a next time, I'll stay here.
Stayed 1 night in Dec 2024

2/10 Terrible

Abhinav

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
“It’s a 3 Star Motel not a Hotel - Dirty Bedding… Deal with it!” I had an unhappy experience at this motel. The room was dirty and absolutely not worth the overpriced rate. From the moment I arrived, the reception staff were rude and unprofessional. When I tried to address my concerns, they cut me off mid-sentence and started talking on the phone, completely ignoring me. The bedding in the room was filthy, and when I complained about it, I was shocked by their response. They casually told me, “Don’t use that bed; guests only use it to put their luggage.” That’s completely unacceptable. Why would there be a dirty, unusable bed in the room I paid for? I got told we paid for a smaller room so dirty or not he was doing me a favour! To make matters worse, instead of taking accountability, they dishonestly tried to blame me for the situation. It was clear they had no interest in resolving the issue or providing even basic customer service. When trying to discuss my issue I had to tell the owner to “please stop interrupting me” as I was being shouted over Furthermore, I happily went down to reception and kindly asked for a new pot as the one I had was rotted and I got told it wasn’t rot and it was simply used and that it was a motel not a hotel deal with it - eventually got a new pot but with no ease Advised to avoid this motel, the lack of cleanliness, poor service, and dismissive attitude from the staff made it one of the most disappointing stays I’ve ever had
Stayed 3 nights in Dec 2024

10/10 Excellent

lynece

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were taken care of when we thought we were stuck.
Stayed 1 night in Sep 2024

4/10 Poor

Elvira

Stayed 1 night in Oct 2024

6/10 Okay

Ibuai

Liked: Staff & service
But the only thing that bothred me that tge hand wash and the shampoo and condition wasnt full it was empty and the siding door doesnt work like i was their with my daughter and i didnt get a good sleep bexause pf thw door
Stayed 2 nights in Oct 2024

4/10 Poor

Phillip

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like about the place 1.no milk in room to have with coffee 2.no toilet roll on Holder 3 .no shuttle bus to the airport and at $172.00 a night not happy.
Stayed 1 night in Sep 2024

6/10 Okay

joanne

Stayed 1 night in Aug 2024

6/10 Okay

joanne

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Giod location. Has potentual. Due to short staff cleaning not up to standard.
Stayed 1 night in Aug 2024

2/10 Terrible

melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when i booked it was for deluxe room i got family Room for 7 days, the noisy was horrible the locals was having a fight no manager to control it , the bed had hair over it no shower gel , the other 2 spare beds was dirty. felt like my bed was itchy every night worse hotel was the worst wish to get my money back
Stayed 7 nights in Aug 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport. Large room. Nice fans
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Staff & service, room comfort
Great place to stay in Cairns
Lovely place to stay and very convenient to the hospital that I needed to visit. Very convenient to shops, eateries and the main areas of Cairns! A quick walk to the lovely walk along the foreshore.
Stayed 2 nights in Aug 2024

4/10 Poor

Michelle

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Location near the airport was handy but it is in the direct flight path of all aircraft. The room smelt unpleasant and was dirty. The curtains were hanging off the track. The fridge leaked. Not at all good value for money.
Stayed 1 night in Aug 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only overnight. Very pleasant. would stay there again.
Stayed 1 night in Aug 2024

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service
Fortunately I contacted them to remind them I would be checking in later then 5:00 so they gave me instructions on how to get my key. Had I not I would not have been able to get into my room. The hotel is older. All the soaps were empty but the room was clean
Stayed 1 night in Aug 2024

6/10 Okay

Nicole

Traveled with family
Liked: Staff & service
The room stunk of cigarettes and tobacco. The curtains were really dirty.
Stayed 1 night in Aug 2024

8/10 Good

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other guests quite noisy
Stayed 7 nights in Jul 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property manager was great. Very clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely helpful proprietors who made us feel very welcome. They bent over backwards to help. The room was very comfortable.
Stayed 1 night in Jul 2024

2/10 Terrible

John

Disliked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Roger

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place was not as advertised. The hot tub has been broken for a long time, pool is locked, there is no breakfast or coffee and the shuttle does not run to town as advertised. (It only runs on certain days of the week to the airport and only in the morning.) The smell of cigarettes in our room and in the hallways was overwhelming and the neighborhood was dirty. It was a waste of our money and we wish we had stayed elsewhere.
Stayed 2 nights in Jul 2024

4/10 Poor

Murray

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room rates were reasonable. We didnt like the shower above a plastic bath as this is a hazard for all ages. The unit needed a complete upgrade. The room was only serviced every 4 days and was extremely dusty. You could write your name in the dust on the tv cabinet. We had to wash all the cutlery and plates before we used them as they were filthy. The hotel policy was that when the tenant leaves they had to clean this stuff or be charged extra. Not good enough in our opinion.
Stayed 9 nights in Jul 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Bit noisy in the area. Very helpful staff.
Stayed 1 night in Jul 2024

8/10 Good

michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new managers were very helpful, friendly & made their guests feel at home.
Stayed 10 nights in Jul 2024