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Pullman Reef Hotel Casino

5.0 star property
Waterfront Cairns hotel in Cairns Central Business District with 4 restaurants

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Photo gallery for Pullman Reef Hotel Casino

Outdoor pool, open 6:30 AM to 10:00 PM, free cabanas, sun loungers
3 bars/lounges
Junior Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Breakfast available
  • Parking available
  • Gym
The current price is AED 529
AED 581 total
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed, View

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Separate bathtub and shower
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Park View, 1 king bed with single spa bath

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room, Park View, 1 king bed with single spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath | Minibar, in-room safe, desk, iron/ironing board

Superior room, 2 King Single Size Beds City Views with Spa Bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior room, 1 King Size Bed, City Views with Spa bath

Superior room, 1 King Size Bed, City Views with Spa bath | Minibar, in-room safe, desk, iron/ironing board

Superior room, 1 King Size Bed, City Views with Spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa | Minibar, in-room safe, desk, iron/ironing board

Junior King Suite, City Views, 1 king bed with double spa

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath | Minibar, in-room safe, desk, iron/ironing board

Junior Twin Suite, 2 Double size beds with Double Spa Bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King size bed, Pool Views with spa bath

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King size bed, Pool Views with spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Shangri-La The Marina, Cairns

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, (1006)
The price is AED 487
AED 536 total
includes taxes & fees
3 Mar - 4 Mar
Shangri-La The Marina, Cairns

About the neighborhood

Map
35-41 Wharf Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 2 min walk
  • Reef Hotel Casino - 3 min walk
  • Reef Fleet Terminal - 4 min walk
  • Cairns Marlin Marina - 7 min walk
  • Cairns Central Shopping Centre - 10 min walk

Getting around

  • Cairns Station - 16 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬3 min walk
  • ‪Blu Marlin Bistro - ‬4 min walk
  • ‪Silverswift - ‬3 min walk
  • ‪Three Wolves - ‬5 min walk

About this property

Pullman Reef Hotel Casino

Luxury family-friendly hotel near Cairns Esplanade
Close to Reef Fleet Terminal and Cairns Marlin Marina, Pullman Reef Hotel Casino provides a casino, a rooftop terrace, and a coffee shop/cafe. Hit the jackpot at this hotel with amenities such as 455 slot machines, a casino VIP room, and 38 casino gaming tables. For some rest and relaxation, visit the sauna. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Fusion cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool with free cabanas and sun loungers
  • Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), an elevator, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 128 rooms feature comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with jetted tubs and designer toiletries
  • 42-inch LCD TVs with premium channels
  • Balconies, electric kettles, and ceiling fans

Languages

Chinese (Mandarin), English, Hindi, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 12.00 per night)
  • Valet parking on site (AUD 20.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 6:30 AM–11:30 AM on weekends: AUD 39 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Tamarind
  • Flinders Bar and Grill
  • Soy Kitchen Street Food
  • Merchant Cafe

Things to do

  • Billiards/pool table
  • Evening entertainment
  • Fitness center
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4080 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 38 casino gaming tables
  • 455 casino slot machines
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Casino (26566 square feet of space)
  • Casino VIP room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Self parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

Does Pullman Reef Hotel Casino have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM–10:00 PM.

Is Pullman Reef Hotel Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pullman Reef Hotel Casino?

Self parking is available for AUD 12.00 per night. Valet parking is available for AUD 20.00 per night.

What time is check-in at Pullman Reef Hotel Casino?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pullman Reef Hotel Casino?

Check-out is at 11 AM.

Where is Pullman Reef Hotel Casino located?

This family-friendly Cairns hotel is located on the waterfront, just steps from Reef Hotel Casino and Cairns Esplanade. Reef Fleet Terminal and Cairns Marlin Marina are also within 10 minutes. Cairns Station is 16 minutes by foot.

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Pullman Reef Hotel Casino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 725 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 37 out of 1003 reviews
Rating 4 - Poor. 6 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very efficient, helpful and pleasant. The room was spacious, clean and comfortable. Will stay here again if in the area.
Stayed 1 night in Feb 2025

10/10 Excellent

gulru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was great. The room was big, clean with the view to the bay. Loved the stay there
Stayed 3 nights in Jan 2025

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a wonderful stay! I could see the cruise ship I came on from my room, and the jacuzzi was amazing!
Stayed 2 nights in Jan 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a great location. Easy access to the warf, restaurants and the beach.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely large clean rooms. Close to towns and wharfs.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still a good property after all these years.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great room, staff, location. Everything was great!
Stayed 3 nights in Nov 2024

10/10 Excellent

Hiroko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, larger room, beautiful ocean, nice staff, Thank you so much!
Stayed 5 nights in Nov 2024

10/10 Excellent

Michael Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. In the best spot in cairns for dining to activities at your fingertips. Highly recommend
Stayed 7 nights in Oct 2024

10/10 Excellent

bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel! The rooms are big and so nice, balconies comfy, bed is huge and comfy. Everything was awesome!
Stayed 3 nights in Nov 2024

8/10 Good

Daiki

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view!
Stayed 4 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and exceptional service
Stayed 8 nights in Oct 2024

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for going shopping, accessing the port. The room was nicely cleaned although, indeed, hotel seemed to be old. It was totaly satisfied for their services.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mar

Liked: Cleanliness, staff & service, property conditions & facilities
We only had an overnight stay but we’re very pleased with the Pullman Reef. The staff was friendly and exceptionally helpful when I need a shoe repair (Crazy glue to the rescue!). The room was spacious and clean. Easy walk to restaurants and shopping.
Stayed 1 night in Nov 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Our preferred place to stay when in Cairns. Would prefer to have blankets instead of doona
Stayed 1 night in Oct 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Dec 2024

10/10 Excellent

Karmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible. The cruise ship is literally across the street. Lots of dining options. Our room was very large and updated. Best bang for your bucks.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Post cruise perfect hotel in Cairns.
The corner room was amazing possibly 1,000 sq feet or more. Beautiful view of the park and waterway. Breakfast restaurant was ok but definitely not 4 or 5 star. Casino is connected.
Stayed 1 night in Nov 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything close by
Stayed 1 night in Nov 2024

10/10 Excellent

ROY

Stayed in junior suite ,exceeded my expectations,would definitely recommend this hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Paul R.

Great service and welcoming staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and large, comfortable room.
A pleasant stay at the Pullman Reef Hotel Casino. The room was large and well appointed, though some minor signs of age will need addressing in the next year or two. A great location with a lovely view. Staff were helpful and efficient. Despite it being linked to the casino, the room was pleasingly quiet. The pool area was better than expected too. Would stay there again.
Stayed 4 nights in Oct 2024

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I was very happy with the hotel during both of my stays. My room last night had a nice balcony overlooking the pool. Unfortunately, the hotel saw fit to close the pool for a week, and work was being performed outside and below me
Stayed 1 night in Nov 2024