Pullman Reef Hotel Casino

5.0 star property
Waterfront Cairns hotel in Cairns Central Business District with 5 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Reef Hotel Casino

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board
Sports facility
Deluxe Room, 1 King size bed, Pool Views with spa bath | View from room
Casino
Interior entrance

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
The price is AED 515
AED 567 total
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

Junior Suite, 1 King Bed, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Hair dryer
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Room, Park View, 1 king bed with single spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Superior room, 2 King Single Size Beds City Views with Spa Bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior room, 1 King Size Bed, City Views with Spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior King Suite, City Views, 1 king bed with double spa

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Twin Suite, 2 Double size beds with Double Spa Bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King size bed, Pool Views with spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
35-41 Wharf Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Reef Fleet Terminal - 4 min walk - 0.3 km
  • Esplanade Lagoon - 6 min walk - 0.6 km
  • Cairns Marlin Marina - 7 min walk - 0.7 km
  • Cairns Central Shopping Centre - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 16 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬3 min walk
  • ‪Blu Marlin Bistro - ‬4 min walk
  • ‪Silverswift - ‬3 min walk
  • ‪Three Wolves - ‬5 min walk

About this property

Pullman Reef Hotel Casino

Luxury family-friendly hotel near Cairns Esplanade
Close to Cairns Marlin Marina and Cairns Central Shopping Centre, Pullman Reef Hotel Casino provides a casino, a rooftop terrace, and a coffee shop/cafe. Hit the jackpot at this hotel with amenities such as 38 casino gaming tables, 455 slot machines, and a casino VIP room. For some rest and relaxation, visit the sauna. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool
  • Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), ATM/banking services, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 127 rooms feature comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with jetted tubs and designer toiletries
  • 42-inch LCD TVs with premium channels
  • Balconies, electric kettles, and ceiling fans

Languages

Chinese (Mandarin), English, Hindi, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 12.00 per night)
  • Valet parking on site (AUD 20.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 6:30 AM–11:30 AM on weekends: AUD 39 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Tamarind
  • Flinders Bar and Grill

Things to do

  • Billiards/pool table
  • Evening entertainment
  • Fitness center
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4080 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 38 casino gaming tables
  • 455 casino slot machines
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Casino (26566 square feet of space)
  • Casino VIP room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Self parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

Does Pullman Reef Hotel Casino have a pool?

Yes, this property has an outdoor pool.

Is Pullman Reef Hotel Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pullman Reef Hotel Casino?

Self parking is available for AUD 12.00 per night. Valet parking is available for AUD 20.00 per night.

What time is check-in at Pullman Reef Hotel Casino?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pullman Reef Hotel Casino?

Check-out is at 11 AM.

Where is Pullman Reef Hotel Casino located?

This family-friendly Cairns hotel is located on the waterfront, just steps from Reef Hotel Casino and Cairns Esplanade. Cairns Marlin Marina and Cairns Central Shopping Centre are also within 15 minutes. Cairns Station is 16 minutes by foot.

Pullman Reef Hotel Casino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 1004 reviews" "
Rating 8 - Good. 229 out of 1004 reviews" "
Rating 6 - Okay. 34 out of 1004 reviews" "
Rating 4 - Poor. 6 out of 1004 reviews" "
Rating 2 - Terrible. 7 out of 1004 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vatsala, Malvern

Stayed 3 nights in Sep 2024

10/10 Excellent

Hiroko, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, larger room, beautiful ocean, nice staff, Thank you so much!
Stayed 5 nights in Nov 2024

10/10 Excellent

Karmel, Pacific Palisades

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible. The cruise ship is literally across the street. Lots of dining options. Our room was very large and updated. Best bang for your bucks.
Stayed 3 nights in Nov 2024

10/10 Excellent

Becky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! The staff were helpful and friendly. The rooms were spacious, beds comfortable, and the hotel was clean. The breakfast was the best we've ever had for a free breakfast. The bathrooms in the room were great; separate "room" for the toilet. Hotel is easy walk to the harbor. We loved everything about this hotel. Would stay again and highly recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

bethany, South Melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel! The rooms are big and so nice, balconies comfy, bed is huge and comfy. Everything was awesome!
Stayed 3 nights in Nov 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the spar in the room
Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha, Klemzig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and exceptional service
Stayed 8 nights in Oct 2024

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view!
Stayed 4 nights in Oct 2024

10/10 Excellent

Ronald

Stayed 3 nights in Sep 2024

10/10 Excellent

Vivienne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and room was comfy. Everything was great walking distance to the pier for boat tours and lagoon. Helpful staff. Our flight wasn’t until late evening so they kept our luggage and gave us the pool access, some drink vouchers and for showers to freshen up. suggestion to keep people’s luggage on hold behind secure doors away from anyone accessing from the foyer. Fantastic stay.
Stayed 3 nights in Sep 2024

6/10 Okay

Stephen John

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didnt like all the mould in the bathrooms, spa bath didnt work. Some of the staff were amazing. The maintenance guy spoke to me like i was an idiot, like i didnt know how to use a spa bath. Maybe they should give there cleaners more time to clean properly. That way there wouldn't be mould built up in bathrooms. It wasnt worth the money I spent, wont recommend it to any of my friends. The in dinning wasn't worth the money, it arrived cold . To sum it up it was very disappointing.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul R.

Great service and welcoming staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Cairns. You can do anything from this hotel. We loved it!
Stayed 11 nights in Aug 2024

10/10 Excellent

ROY

Stayed in junior suite ,exceeded my expectations,would definitely recommend this hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service
Pool and surrounds very appealing.General cleanliness was excellent. Property a little dated and could do with a refurb, especially shower cubicles.
Stayed 3 nights in Aug 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, amenities
I liked the free casino chips and other bonus rewards that was offered
Stayed 4 nights in Jun 2024

10/10 Excellent

Regina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to convention centre
Stayed 4 nights in Aug 2024

10/10 Excellent

Rex and Ros

Liked: Cleanliness, staff & service, property conditions & facilities
The room was so large and comfy - spa - 2 beds, sparkling water - just super!
Stayed 2 nights in Aug 2024

10/10 Excellent

philip

Stayed 4 nights in Aug 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location and good room. The spa bath in the room was disappointing because the overflow outlet is conservatively low making it impossible to get anything but your legs under water. So it’s more of a leg spa unless you are very very short. I won’t bother to upgrade next time.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff accommodating to my request
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great size room, balcony and private facilities. Variety of eating places within hotel. Very polite and helpful staff.
Stayed 3 nights in Aug 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed our stay unfortunately weather could have been better but still better than Melb
Stayed 4 nights in Jul 2024