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Crystalbrook Flynn

5.0 star property
Luxury Cairns hotel in Cairns Central Business District with a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crystalbrook Flynn

Exterior
Wine bar, ocean views, open daily
View from room
Sea Suite Two Bedrooms | Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Room service
  • Bar
The price is AED 427
AED 470 total
includes taxes & fees
11 Feb - 12 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Sea King

Premium bedding, minibar, in-room safe, desk

Sea King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Master

Premium bedding, minibar, in-room safe, desk

Urban Master

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Urban

Premium bedding, minibar, in-room safe, desk

Family Urban

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
2 bathrooms
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Harbour King

Harbour King | Premium bedding, minibar, in-room safe, desk

Harbour King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 25 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, minibar, in-room safe, desk

Urban Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sea Suite Two Bedrooms

Sea Suite Two Bedrooms | Premium bedding, minibar, in-room safe, desk

Sea Suite Two Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 78 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Sea Suite One Bedroom

Premium bedding, minibar, in-room safe, desk

Sea Suite One Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite One Bedroom

Urban Suite One Bedroom | Premium bedding, minibar, in-room safe, desk

Urban Suite One Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite Two Bedroom

Premium bedding, minibar, in-room safe, desk

Urban Suite Two Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 78 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

Premium bedding, minibar, in-room safe, desk

Urban King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail

Crystalbrook Bailey

Pool
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (654)
The price is AED 393
AED 432 total
includes taxes & fees
19 Jan - 20 Jan
Crystalbrook Bailey

About the neighborhood

Map
85 Esplanade, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 1 min walk
  • Esplanade Lagoon - 4 min walk
  • Cairns Marlin Marina - 7 min walk
  • Reef Fleet Terminal - 7 min walk
  • Cairns Central Shopping Centre - 13 min walk

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Rattle N Hum - ‬1 min walk
  • ‪Flynn's Italian by Crystalbrook - ‬1 min walk
  • ‪Crepe - ‬4 min walk
  • ‪La Pizza Trattoria - ‬1 min walk
  • ‪Imm Thai Cafe - ‬4 min walk

About this property

Crystalbrook Flynn

Luxury eco-certified hotel near Cairns Esplanade
Dry cleaning/laundry services, a bar, and a 24-hour gym are just a few of the amenities provided at Crystalbrook Flynn. Treat yourself to a massage, a body wrap, or a facial at Eleme, the onsite spa. The on-site restaurant, Boadwalk Social, offers breakfast, brunch, lunch, dinner, and ocean views. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and secured bicycle storage
  • A porter/bellhop, a water dispenser, and a 24-hour front desk
  • A banquet hall, concierge services, and smoke-free premises
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 311 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Eco-friendly toiletries and hair dryers
  • 55-inch Smart TVs with Netflix, streaming services, and digital channels
  • Eco-friendly cleaning products, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: AUD 38 for adults and AUD 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Boadwalk Social
  • Flynn's Italian
  • Whiskey and Wine

Things to do

  • 24-hour fitness center
  • Bike parking
  • Bike storage
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch Smart TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Frequently asked questions

Does Crystalbrook Flynn have a pool?

Yes, this property has an outdoor pool.

Is Crystalbrook Flynn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystalbrook Flynn?

Self parking is available for AUD 15 per night. Limited spots are available.

What time is check-in at Crystalbrook Flynn?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Crystalbrook Flynn?

Check-out is at 11:00 AM.

Where is Crystalbrook Flynn located?

Located in Cairns Central Business District, this luxury hotel is steps from Cairns Esplanade, Michaelmas Cay, and Cairns Night Markets. Cairns Regional Gallery and Esplanade Lagoon are also within 5 minutes. Cairns Station is 13 minutes by foot.

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 527 out of 732 reviews" "
Rating 8 - Good. 141 out of 732 reviews" "
Rating 6 - Okay. 39 out of 732 reviews" "
Rating 4 - Poor. 12 out of 732 reviews" "
Rating 2 - Terrible. 13 out of 732 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sonia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Exremely disappointing uncomfortable stay. The worst room I’ve ever stayed in. The room looked like it hadn't seen the light of day in years. It stank of mould but the worst was yet to come with the lighting. When we complained to reception we were told that all rooms had the same lighting and were given stick on bulbs to attach which didn't work either. I was shocked. The supposed eco-friendly room was so dark I had to use the light off my phone to do any and everthing. Absolutely appalling. I encourage manangement and staff to stay a night in Room 701 to see if they like it. Reception staff were grumpy, unfriendly and very unhelpful. Definitely nothing 5 star about this hotel. Never stay here again. I am actually scared to book another Crystalbrook resort. Do not recommend unless you are looking to stay in a cave and bring your own lighting. Disgraceful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay near restaurants, waterfront, and tours. Staff was very accomodating when issues arose with AC, parking, and housekeeping mixup when we extended our stay 1 night. Thank you! We would highly recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Modern and very comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for all
Stayed 2 nights in Dec 2024

4/10 Poor

Kim

Liked: Property conditions & facilities
Disliked: Staff & service
Staff were overall nice but no enough to serve all the guests.
Stayed 1 night in Jan 2025

6/10 Okay

Kim Dawn Alina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The design of the building and interior and views are beautiful but they were so short staffed no one ever picked up the phone when calling front desk or housekeeping. And seemed to be only 2 front desk staff helping the entire hotel doing everything. When you needed something you had to do it yourself or walk down and stand in line to receive service. They need to hire more staff to fulfill their star rating in my opinion. I saw an older woman struggling with her luggage down stairs on check out and absolutely no one there to lend a hand in the front of the hotel where many bellmen carts were.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, central location
Stayed 1 night in Jan 2025

4/10 Poor

George, Houston

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
BEWARE when booking rooms - you may not get what you pay for.... Sea View Suites are not what the photos show, and you may end up looking at ugly building and side view of an ugly marina. We splurged for a Sea View Suite and got this terrible treatment and room - being told to "lean over the balcony to see the sea." Beware of scams.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ali Asgari

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect and amazing location
Stayed 3 nights in Dec 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and location.

10/10 Excellent

Sarah

Stayed 3 nights in Dec 2024

10/10 Excellent

Pauline

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Elly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the view in the harbour room
Stayed 1 night in Dec 2024

10/10 Excellent

Kenichi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the problem at this hotel booking. But front office manager is realy nice person to help me. Thank you so much.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleased with our stay: modern, v clean, comfortable, efficient. And in the heart of Caitns CBD
Stayed 1 night in Dec 2024

10/10 Excellent

malakeh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad i chose crystalbrook flynn. Perfect location, lovely and friendly staff, and hotel is very clean. Will definitely stay here again.
Stayed 5 nights in Oct 2024

8/10 Good

Hari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got an accessible room with a view of a huge AC unit. Had to go all the way back to change the room. There is small open lift for wheel chair access at lobby level to take you to front desk as there are quite a few steps. That is great but annoying to use every time you come in and go. There is no help to take the luggage to your room. The room was quite small and inconvenient design. The shower glass door was ineffective and flooded the entire bathroom. In the name of ecotourism- they had these really dirty black tea cups and two super flexible hangers in the room. Had to ask for more! The eco friendliness was a joke - There were a million lights on entire day entire hotel and corridors had ac blasting all day. The breakfast was a mayhem and chaotic. Truck loads of Chinese tourists fighting for the items. Nothing tasted good. No tropical fruits at the buffet - just watermelon and cantaloupe. Very few vegetarian choices. No eggs to order or choice of coffee. The location was great - walking distance to shops, restaurants and night market. We could get car rental from nearby Enterprise and walk to Cairns station for train to Kuranda. Overall, book this hotel only for the location. Don’t worry about breakfast inclusive rate. There are a thousand choices right outside - more authentic, healthier and value for money. Avoid if you have mobility access issues.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and helpful. Pleasant stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

jenni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor and location . Bed was amazing. Perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Martha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Crystalbrook Flynn. It’s perfectly located for easy access to the esplanade, lagoon and marina, as well as many restaurants and shops. Convenient self-parking in parking garage ($15/night) available. Rooms were spacious and clean!
Stayed 2 nights in Nov 2024

10/10 Excellent

Bronson

Traveled with partner
.
Stayed 5 nights in Nov 2024

10/10 Excellent

Meghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great area! Central to everything
Stayed 3 nights in Nov 2024

6/10 Okay

brenda

Liked: Property conditions & facilities
Stayed 8 nights in Nov 2024

2/10 Terrible

alex

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The air conditioning filters dirty . Make the room smell bad when aircon on .
Stayed 3 nights in Oct 2024