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Crystalbrook Bailey

5.0 star property
Luxury Cairns hotel in Cairns Central Business District with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystalbrook Bailey

Front of property - evening/night
Outdoor pool
In-room safe, desk, blackout drapes, soundproofing
Lobby sitting area
Urban Master | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Room service
  • Bar
  • Parking available
  • Air conditioning
  • 24/7 front desk
The price is AED 399
AED 439 total
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Urban King

View from room

Urban King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Two Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Urban Twin

In-room safe, desk, blackout drapes, soundproofing

Urban Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban Queen

In-room safe, desk, blackout drapes, soundproofing

Urban Queen

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Urban

In-room safe, desk, blackout drapes, soundproofing

Family Urban

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
2 bathrooms
Hair dryer
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Master

Urban Master | In-room safe, desk, blackout drapes, soundproofing

Urban Master

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

One Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Three Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 95 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Exterior

Crystalbrook Flynn

Pool
Spa
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (682)
The price is AED 516
AED 567 total
includes taxes & fees
6 Dec - 7 Dec
Crystalbrook Flynn

About the neighborhood

Map
163 Abbott Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Night Markets - 2 min walk - 0.2 km
  • Cairns Central Shopping Centre - 7 min walk - 0.6 km
  • Esplanade Lagoon - 7 min walk - 0.6 km
  • Cairns Marlin Marina - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 12 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪Flynn's Italian by Crystalbrook - ‬3 min walk
  • ‪Crepe - ‬2 min walk
  • ‪La Pizza Trattoria - ‬2 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬3 min walk
  • ‪Imm Thai Cafe - ‬2 min walk

About this property

Crystalbrook Bailey

Luxury eco-certified hotel near Cairns Esplanade
Close to Cairns Marlin Marina, Crystalbrook Bailey provides a garden, dry cleaning/laundry services, and 3 bars. At the 3 on-site restaurants, enjoy breakfast, dinner, and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free bicycle rentals, self parking (surcharge), and an electric car charging station
  • Express check-out, an elevator, and free newspapers
  • A water dispenser, smoke-free premises, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 217 rooms include comforts such as first-run movies and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, eco-friendly toiletries, and hair dryers
  • Flat-screen TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, eco-friendly cleaning products, and first-run movies

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 12 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • CC's Bar & Grill
  • Arte
  • Pachamama

Things to do

  • 24-hour fitness center
  • Bike parking
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • First-run movies
  • Flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per day

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

Does Crystalbrook Bailey have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

Is Crystalbrook Bailey pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystalbrook Bailey?

Self parking is available for AUD 12 per day. Limited spots are available.

What time is check-in at Crystalbrook Bailey?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crystalbrook Bailey?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crystalbrook Bailey located?

Located in Cairns Central Business District, this luxury hotel is steps from Cairns Night Markets and Cairns Esplanade. Jute Theatre and Kick Contemporary Arts are just steps away. Cairns Station is 12 minutes by foot.

Crystalbrook Bailey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 421 out of 615 reviews" "
Rating 8 - Good. 133 out of 615 reviews" "
Rating 6 - Okay. 35 out of 615 reviews" "
Rating 4 - Poor. 20 out of 615 reviews" "
Rating 2 - Terrible. 6 out of 615 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Anastasiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good central location !
Stayed 1 night in Oct 2024

8/10 Good

Wai Yin

Stayed 3 nights in Oct 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

8/10 Good

Premnath

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool is small. No towels in one of the pools. Breakfast should cater other dietary needs like vegan.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool atmosphere.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and central to Cairns , very good Accom option .
Stayed 1 night in Nov 2024

4/10 Poor

jorge

Traveled with partner
Disliked: Amenities
the whindow of the room have vew of other rooms and i ask in reception for ocean views
Stayed 1 night in Nov 2024

8/10 Good

Edward Con

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Very convenient to the esplanade and surrounding attractions. Found the lighting system with the switches strange but figured it out eventually. A little dusty on the artwork etc but overall the room was pleasant and comfortable. We stayed in the urban master room and it was great with a young person.
Stayed 3 nights in Nov 2024

10/10 Excellent

nicole

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location lovely pool. Nice restaurants. Clean modern great
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern amenities, impeccably clean, great location, and room was ready early, which was especially appreciated. Only stayed one night but couldn’t have asked for a better stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Ragini, Auckland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the service from the reception satff , housekeeping staff ,totally amazing and the hotel eas gorgeous will stay again
Stayed 7 nights in Oct 2024

10/10 Excellent

Caroline

Traveled with group
Liked: Cleanliness, amenities
Very clean well presented great view. The room had great amenities
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Excellent location. Would stay again.
Stayed 1 night in Oct 2024

8/10 Good

Wade

Liked: Cleanliness
Room had a musty smell .
Stayed 1 night in Jul 2024

10/10 Excellent

ALAN JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Edward Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this property is modern, comfortable and central to most amenities. My negative comments are: 1. I think the shower not well designed, the glass panel is too short and the soap holder recess in on the wrong end of the shower recess. 2. The chairs are very uncomfortable to sit on.
Stayed 4 nights in Sep 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Inclusive bicycles nice addition to use. Would recommend and stay again
Stayed 3 nights in Sep 2024

10/10 Excellent

Marcie

Stayed 1 night in Sep 2024

10/10 Excellent

Lyn

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Jacqui

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clever design, thoughtful amenities and good food options within the hotel. My go to chain in Cairns.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa Clayton, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Ben

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay here. However there were some disappointing things which affected our stay: - poor attention to detail in the room cleaning with dust and dirty marks on many surfaces. - the shower design is poor sending water across the bathroom each time you shower. - no power points next to the bed and only USB A charging points, meaning if you need the more modern USB C to charge your phone overnight, you can’t plug it in next to you, even using your own charger. - the cafe next to the pool only operating from mid afternoon, when the pool area is in shade. All the action around the pool was before 3pm when the pool had sun on it. Also had a bad experience with the ground floor restaurant. After being in need of a morning coffee and seeing that it was going to close at 10.30am, rushed downstairs to be there at 10.25am to grab a coffee, only to find the staff had decided to close up the coffee windows early and we’re in the process of cleaning the coffee machine.
Stayed 2 nights in Sep 2024