My boyfriend and I came for a Valentine’s Day getaway. When we got to La Prometida, we were greeted by Erika who was very kind and informational. Erika was very responsive/helpful whenever we needed something. She also recommended restaurants and excursions that we could do while we were there. She also gave us a number to a taxi in case we wanted to get get around. Every morning, they will leave coffee or tea in front of your door. They will also serve you breakfast every morning, which was delicious!! The high ceilings made the room feel open. The rooms/bathrooms were very clean and made your stay feel comfortable. The last two days of our stay, we met the owners who are also polite, friendly, and exceedingly welcoming.