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"We had a great time in our family trip to Poços de Caldas during the weekend. Everyone was very attentive to us, from the hotel reception to meals and the swimming pool staff. The hotel is very clean, refurbished and tastefully decorated. The only observation, which may have been my fault for not notifying beforehand, is that my son is allergic and the bed linen was very perfumed. So I would advise anyone who is sensitive to strong perfumes to let them know so that they can prepare the room with this care. When I made this comment at reception, they asked me to let them know in advance in our next stay. Excellent! We will come back for sure! "

"Foi muito boa. Funcionários educadíssimos, serviço de quarto excelente, limpeza e silêncio. Muito bom!!"

"Com respeito ao Restaurante, comida excelente café da manhã idem, só que é lamentável o serviço de vinho. Primeiramente se a propriedade quer servir vinho, deveria ter uma carta dos mesmos, segundo que os vinhos estivessem no restaurante e não o hóspede ter que buscar na portaria do hotel. Os vinhos estão expostos numa prateleira, na horizontal expostos a luz e ao calor. Na adega doméstica sob o balcão, havia três vinhos, só que a adega estava desligada. Em resumo como eram vinhos jovens, pela safra e mal acondicionamento, deveriam estar já com algum defeito. É uma pena, se a propriedade deseja servir vinhos finos a seus hóspedes deveria buscar orientação de um profissional, para prestar um bom serviço neste quesito."

"Awesome "

"Extra charges for no reason by this hotel. I booked my stay with hotels.com, checked in and paid for my stay. Upon checkout the front desk said I owed additional amount which was over double that I already paid hotels.com! I almost missed my flight going back and forth with the front desk. It was a complete nightmare. This hotel obviously is running a scam on foreign tourists by trying to change the hotel price after check in. STAY AWAY FROM THIS PLACE"

"Excelente hotel adoramos tudo ! Super recomendo ! "

"I enjoyed my stay at Ibis hotel. The room was comfortable, breakfast was great and the great location. I would highly recommend it and most likely, book the same hotel on my next visit."

"I like the hotel because it’s close to the park and restaurants. It’s clean but needs update. Parking below the building. Staffs are friendly. "