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"Francisco from concierge was great and helpful! See you next time! "

"Thank you"

"excellent. I will recommend to my friend."

"it was nice and food was good. Wish they had more food options"

"The staff were truly kind, helpful and sweet. Not only to the guest but to each other. They would greet each other with a handshake and a hug and pat on the back. They worked together and greeted guests with a friendly Buenos Dias every time we passed them when out and about walking. Room service was impeccable, Javier at the Swim Up Bar was attentive and fun. Roberto went out of his way to find the ingredients for the drink my sister and I requested. We had fun and were relaxed and didn't want our vacation to end."

"People are great"

"it was all good, very happy to be there"

"Beautiful landscaping and beach area. No large crowds with always room at restaurants or pool "

"If I could give this property more stars, I would. We travel extensively, and this has become one of the most professional, customer-oriented, high-quality resorts we've been to. I've been there twice now, and it has improved even from 2 years ago. It is challenging to find an all-inclusive that does not consistently try to upsell products and services, but Grand Velas does not do that. In addition, I have found recently that it is tough to find a hotel or resort where employees seem happy to be there and who are exceedingly customer-focused - Grand Velas has managed to find the margic combination and I cannot wait to return."