You can look forward to free cooked-to-order breakfast, a firepit, and a coffee shop/cafe at Cleo Lake Kivu Hotel. Indulge in a massage, aromatherapy, and a body scrub at C & C Spa, the onsite spa. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and laundry facilities.
Other perks include:
An outdoor pool
Free self parking
Outdoor furniture, a banquet hall, and concierge services
Room features
All guestrooms at Cleo Lake Kivu Hotel have comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
Heated floors, rainfall showers, and designer toiletries
60-inch Smart TVs with Netflix, streaming services, and premium channels
Wardrobes/closets, separate sitting areas, and separate dining areas
Languages
English, French, Swahili
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
Free cooked-to-order breakfast available daily 7:30 AM–11:00 AM
1 restaurant and 1 coffee shop/cafe
2 bars/lounges
Things to do
Full-service spa
Outdoor pool
Family friendly
Laundry facilities
Mini-fridge
Outdoor pool
Separate dining area
Soundproofed rooms
Conveniences
Banquet hall
Guest services
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Turndown service
Outdoors
Firepit
Garden
Outdoor furniture
Spa
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Massage - deep-tissue
Massage - hot stone
Massage - Swedish
Massage - Thai
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
Property is also known as
Cleo Lake Kivu Hotel Hotel
Cleo Lake Kivu Hotel Bwishyura
Cleo Lake Kivu Hotel Hotel Bwishyura
Frequently asked questions
Does Cleo Lake Kivu Hotel have a pool?
Yes, this property has an outdoor pool.
Is Cleo Lake Kivu Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cleo Lake Kivu Hotel?
Self parking is free at this property.
What time is check-in at Cleo Lake Kivu Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Cleo Lake Kivu Hotel?
Check-out is at noon.
Where is Cleo Lake Kivu Hotel located?
Situated in Bwishyura, this hotel is 28.7 mi (46.2 km) from Nyungwe Forest National Park.
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Cleo Lake Kivu Hotel Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel was flawless the staff Remy, Patrick , Deborah, and Eric everyone that works there was amazing and very attentive to making my experience one I will never forget. I will most certainly be returning to stay here again and would recommend to anyone to book a stay at least once.