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"We were driving from Bordeaux to Frankfurt and chose this hotel from Expedia’s site on a Friday because it had onsite parking and a restaurant. After checking in the receptionist told us (a) the hotel’s parking area was not safe so we should not leave any bags in the car and (b) the restaurant was closed Friday, Saturday and Sunday ! We couldn’t get a refund but we found another hotel a few kms away with a secure parking lot and two restaurants, so we relocated. "

"The welcome and check in was excellent. The room was great and is the best Hotel bed I have ever slept in 5***** superb. We booked for dinner and on arrival shown to out table. We were presented with a QR code to use!? Being technophobes I asked to order and pay for food in the normal way - I was simply handed a itablet - no instruction and no-one attended us again so after 30 mins we left and used a restaurant along the street. Not very happy about this, there appeared to be only 2 people dealing with orders and serving running around in a chaotic way. The following morning I had an issue with my mobile phone and the reception desk lady bent over backwards to help. Thank you."

"Very comfortable beds, great water pressure in shower, beautiful spa, delicious breakfast buffet, staff very friendly and accommodating "

" perfect comfort and clean and calm"

"really good food and affordable "

"Good value"

"Excellent value for money Quiet and clean Comfortable beds "

"The hotel is advertised as having laundry facilities but does not. The lift wasn’t working and the power went out twice in the night, waking us up."

"Room was very clean and spacious for a family of 2 adults and 2 teenagers. Breakfast was better than expected- good continental and also scrabble eggs and bacon. Restaurant across the parking also very convenient and food was lovely."