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Crowne Plaza Penang Straits City by IHG

4.0 star property
Art Deco hotel with 2 restaurants and a rooftop terrace

Choose dates to view prices

Photo gallery for Crowne Plaza Penang Straits City by IHG

Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, sun loungers
Rooftop terrace
Point of interest
Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, sun loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast available
  • Parking included
  • Laundry
  • 24/7 front desk
The current price is AED 222
AED 275 total
includes taxes & fees
28 Mar - 29 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 King Bed, Sea View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
Down duvet
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View (City View)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access, City View (City View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access, City View (City View)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access, City View (City View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View (City View)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access, City View (City View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Sea View (Sea View)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access, Sea View (Sea View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access, City View (City View)

Standard Room, 2 Twin Beds, Club Lounge Access, City View (City View) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, Club Lounge Access, City View (City View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Club Lounge Access, Sea View (Sea View)

Suite, 2 Bedrooms, Club Lounge Access, Sea View (Sea View) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 2 Bedrooms, Club Lounge Access, Sea View (Sea View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 90 sq m
  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access, Sea View (Sea View)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access, Sea View (Sea View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Private bathroom
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access, Sea View (Sea View)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, Club Lounge Access, Sea View (Sea View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Private bathroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access, Sea View (Sea View)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access, Sea View (Sea View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Sea View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub, Sea View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - twin
Down duvet
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Private bathroom
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, Sea View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Private bathroom
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
4823-4824 2F JALAN PANTAI, TAMAN SELAT BUTTERWORTH, Butterworth, 12000

Getting around

  • Penang Sentral - 5 min drive
  • Penang Intl. Airport (PEN) - 37 min drive

Restaurants

  • ‪Restaurant May Foong - ‬12 min walk
  • ‪Rojak Tonggek - ‬4 min walk
  • ‪Bee See Heong - ‬10 min walk
  • ‪超全茶楼 Restoran Chaw Choon - ‬9 min walk
  • ‪Restoran Tokyo - ‬9 min walk

About this property

Crowne Plaza Penang Straits City by IHG

Upscale hotel near Tow Boo Kong Temple Butterworth
Located close to Butterworth Arena and Georgetown UNESCO Historic Site, Crowne Plaza Penang Straits City by IHG provides a rooftop terrace, dry cleaning/laundry services, and a business center. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), an electric car charging station, and a 24-hour front desk
  • 5 meeting rooms, a porter/bellhop, and a reception hall
Room features
All 343 rooms include comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and bidets
  • 50-inch Smart TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi, Malay

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Interior entrance

JEN Penang Georgetown by Shangri-La

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  • Kids pool
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,004 reviews
The price is AED 257
AED 314 total
includes taxes & fees
16 Apr - 17 Apr
JEN Penang Georgetown by Shangri-La

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 55 for children
  • 2 restaurants
  • Couples/private dining

Things to do

  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,029 square feet of space)

Outdoors

  • In a nature reserve
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (25 inches high)
  • High-pile carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2022
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 213.85 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 55 for children
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 213.85 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from August 01 to December 31
Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Crowne Plaza Penang Straits City
Crowne Plaza Penang Straits City by IHG Hotel
Crowne Plaza Penang Straits City an IHG Hotel
Crowne Plaza Penang Straits City by IHG Butterworth
Crowne Plaza Penang Straits City by IHG Hotel Butterworth

Frequently asked questions

Does Crowne Plaza Penang Straits City by IHG have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM–7:00 PM.

Is Crowne Plaza Penang Straits City by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Penang Straits City by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Penang Straits City by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Penang Straits City by IHG?

Check-out is at noon.

Where is Crowne Plaza Penang Straits City by IHG located?

Located in the heart of Butterworth, this hotel is 2.8 mi (4.5 km) from Tow Boo Kong Temple Butterworth and 2.8 mi (4.6 km) from Butterworth Arena. Robina Eco Park and St. Anne's Church are also within 12 mi (20 km).

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Crowne Plaza Penang Straits City by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 4 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
New property, clean with nice staff. Very close to Penang Sentral for train, bus and ferry connections. Great views across the water!
Stayed 1 night in Feb 2025

8/10 Good

Yau

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new hotel with simple decoration. IHG hotels never disappoint me. Except the location it’s a bit far from the tourists area, other things are perfect!
Stayed 4 nights in Mar 2025

6/10 Okay

LIANGYOU

Liked: Cleanliness, staff & service, amenities
Everything was great except the constant sewage smell coming out of the toilet. They said they will freshern up the room, but when I return, the sewage smell is still there. The whole stay was ruin by that small detail.
Stayed 2 nights in Mar 2025

6/10 Okay

Ras

Liked: Cleanliness
The breakfast was below average with stale croissants. It was promptly replaced when I complained. The Lounge on the 23rd Floor was so inadequate. Got a lot to learn from other 4-5 star hotels.
Stayed 1 night in Nov 2024

10/10 Excellent

Rayoman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

TSUNG-HSING

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
期待後續完整的開發
新飯店⋯但商場尚未完全備妥，飯店設備不錯⋯且靠海，風景不錯，但四週較便僻，須打車才有吃的地方
Stayed 1 night in Dec 2024

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024