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"We had a family weekend away. The location of the hotel was perfect. Town one way, and the water and restaurants the other. Could not fault the reception staff. Only negative was the bathroom and bed spread was very dirty and not clean at all. Sheets were absolutely fine. On mentioning it to the hotel the cleaners did come again, and cleaned the points we pointed out, but didn’t clean the bits around and was still substandard. From my perspective they tried, the cleaners let them down,...

"Stayed one night on business. Room very nice and clean. Good shower but the screen is too small , so the bathroom floor gets flooded. Nice staff very pleasant to deal with. Rooftop bar is very nice. Would definitely stay here again. "

"Fantastic stay at the hotel - very helpful staff, comfortable rooms and beds, and a really nice breakfast. "

"Convenient & competitively priced. "

"Excellent hotel, facilities and communal areas were good, however the view from the window in our room, in the annex was not. Car parking can also be an issue even though there is a daily charge for parking. The staff we met were brilliant."

"Lovely apartment- great shower. Nice to have kitchen area and shop in reception."

"Quiet, accessible, and staff very polite"

"👍👍👍👍👍"

"Very close to the city centre, especially New Street. I left my hotel and was on my platform within 5 minutes. If you’re simply looking for basic, functional room, this represent good value. Much better than anything else for this price. "

"Very friendly staff"

"Everything was good staff food room my only complaint would be the parking is a good distance from the hotel. It’s at least a 10 minute walk. I don’t have a blue badge but I am waiting for a knee operation so this is not a good one if you have trouble walking. "

"We stayed one night in a double room at this hotel due to its proximity to the venue we were attending and also to New Street train station. I can't comment on the breakfast as we didn't have it, but I can say that we had the worst flat white coffee ever from the bar (lukewarm and weak!) and paid £4 each for the privilege! The room was fairly small but cosy and comfortable (we thought the pillows were a bit hard) and overall decor is a bit dated (90s). Saying that, we would probably stay here...