Comfort Inn And Suites Hamburg

2.5 star property
Hotel in Hamburg with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Comfort Inn And Suites Hamburg

In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool
Lobby
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Air conditioning
The current price is AED 286
AED 325 total
includes taxes & fees
13 Feb - 14 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Hydromassage showerhead
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Hydromassage showerhead
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
3615 Commerce Pl, Hamburg, NY, 14075

What's nearby

  • Hilbert College - 5 min drive
  • Hamburg Fairgrounds - 6 min drive
  • Hamburg Gaming at the Fairgrounds - 6 min drive
  • Highmark Stadium - 8 min drive
  • KeyBank Center - 17 min drive

Getting around

  • Buffalo-Exchange Street Station - 17 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 25 min drive

Restaurants

  • ‪The Fairgrounds - ‬7 min drive
  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Hamburg Gaming - ‬6 min drive
  • ‪Cyclone Bar - ‬6 min drive

About this property

Comfort Inn And Suites Hamburg

Hotel near Highmark Stadium
Take advantage of a free breakfast buffet, a gym, and a 24-hour business center at Comfort Inn And Suites Hamburg. Stay connected with free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • A gift shop, free newspapers, and a vending machine
  • Luggage storage, an elevator, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 61 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per week
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Frequently asked questions

Does Comfort Inn And Suites Hamburg have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–10 PM.

Is Comfort Inn And Suites Hamburg pet-friendly?

Yes, Comfort Inn And Suites Hamburg allows pets (limit 2 total). There's a deposit of USD 50 per week and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Comfort Inn And Suites Hamburg?

Self parking is free at this property.

What time is check-in at Comfort Inn And Suites Hamburg?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Comfort Inn And Suites Hamburg?

Check-out is at 11 AM.

Where is Comfort Inn And Suites Hamburg located?

Located in the heart of Hamburg, this hotel is 1 mi (1.6 km) from South Shore Golf Course and within 3 mi (5 km) of Hilbert College and Lake Erie. Ten Thousand Vines and Hamburg Fairgrounds are also within 3 mi (5 km).

Comfort Inn And Suites Hamburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 377 out of 1002 reviews
Rating 8 - Good. 285 out of 1002 reviews
Rating 6 - Okay. 162 out of 1002 reviews
Rating 4 - Poor. 87 out of 1002 reviews
Rating 2 - Terrible. 91 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Kim

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Quite honestly the rooms were fine. But the property itself needed work. The parking lot wasn’t scrapped at all our entire stay in the freezing rain and snow. The venting machines were sold out of everything and stole your money. The room keys never worked after one day (had to get a new key card) every day. Break-fast (if you can call it that) was less than desirable. And who doesn’t accept cash? Cash is king baby! Long story short is it worth $90 a night probably. Just know what you’re getting.
Stayed 3 nights in Jan 2025

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give a zero, I would. Parking lot is barely plowed and not salted, and had a couple inches of ice in several areas. The exterior front entrance appears to be missing signs or exterior materials; looks like something large was ripped off several areas. Gutters are falling down from all the snow and ice. Staff was cordial but not welcoming, and on their phones a lot of the time. Entire property smells of cleaning chemicals and marijuana. There is no inspection certification or notice in the elevator proving that an inspection was done. There is a black substance coming out of the lobby ceiling vents. Inside the room, one of the cards didn't work on the doorlock and then the next day I had to have both cards recalibrated. The solid curtains did not close all the way and left a large gap for outside people to see inside the room. I found hair all over the bedsheets and stains on the box spring bedsheet. Bedroom walls, bathroom sink faucet and bathtub are dirty. Bedroom and bathroom ceiling have stains. The bathtub handle doesn't have grout on one end and so it's easy for water to slid through the interior wall. The blow dryer's filter has dust clogged in it. The internet is incredibly slow during the day, so unable to effectively do work; not a good place to stay if you plan to do business. A set of guests staying at the hotel at the same as me said they found slippers in their bed, slippers they didn't own, indicating the sheets weren't changed before they checked in.
Stayed 2 nights in Jan 2025

4/10 Poor

kimberly

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Garbage outside the hotel door was overflowing with frozen trash. Pool out of order, vending machines broken, ice machine broken, bathroom cabinets held together with tape literally, no blackout curtains only sheer so lights in room all night, no privacy from hotel next door. wall paper peeling in the room. Pull out bed had no bedding on it. Requested and they did bring it but I had to make the bed. Several dryer sheets all over the floor. I was in the lobby and the lights flicker and mentioned to the desk girl and her reply was “ yeah I know people keep telling me, nothing I can do”. Overall not good. Breakfast was ok and the pillows were nice.
Stayed 1 night in Jan 2025

2/10 Terrible

Joanna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived to this comfort inn and suites first thing we noticed the awning was ripped off the building.The outer wall was damaged from the fall of that awning. Ok weather happens so I go to the desk to check in the young girl Harper there when asking for my preference to the room location let me know the pool was unavailable as I asked for a room closest to the pool if possible and that I only booked this room due to the hotel staff I spoke to the day before saying there in fact was a pool at this location!! She called the owner Mike who said he would cancel the room for me . I said to hold off on that for the moment that I would go discuss this with my daughter in the car seeing as it was last minute and I was in a rush to get to another aptmt and we needed a room . The car was just outside the loading and unloading area so I wouldn’t be long and u hair get the correct card she needed anyways to do this cancelation. I go for 2 min come back and I said I’m in such a rush for another event and this is last min well just keep the room . Harper then states she already cancelled the room ! Then when I asked her why she was very snotty and said well you said you were only getting it for the pool . Now mind you I was the ONLY ONE in her area I was the only person who was speaking with her I said hold on with cancelling that room I’ll be right back I’m going out to the car to discuss this as we are in a rush! Still extremely snotty said the pools pipes broke only 2weeks ago!
Stayed 1 night in Jan 2025

2/10 Terrible

Cherie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple issues
Stayed 1 night in Jan 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Kristopher William Del

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed for 5 days for work. No one came to clean the room for 5 days. The front desk morning lady was the absolute rudest inconsiderate person I have met working a lobby mornings at a hotel. Breakfast was made late almost every morning. I was told I had to wait to get anything before leaving for work (my mornings start at 530, and I just wanted a couple “to go” items. During the day there was a younger gentleman working during the day and there being “no smoking” signs he was lighting cigarettes before being fully outside to smoke them from the lobby doors so the entire lobby smelled of cigarette smoke for the time he was working. I was told the gym was under renovations by one staff member one day and the very next morning I asked a different staff member they said it was only the pool that was under renovation and they other person apparently didn’t want to unlock the doors to the gym. Anyways what I’m getting at was this was the worst hotel stay I have had in a very very long time and I’ve been traveling for work for more than 12 years…
Stayed 3 nights in Jan 2025

8/10 Good

Margaret

Stayed 2 nights in Dec 2024

10/10 Excellent

Kristopher William Del

Stayed 3 nights in Nov 2024

4/10 Poor

Rylan

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Not as nice as advertised. Not terrible, but not worth the price. Service was not good, and we were told we would get a pull out bed, but never received one.
Stayed 3 nights in Dec 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Jerry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room not being clened in 3 nights, had to ask for every bit of service i got. Door key stopped working every time we went out of room. Had to empty out own trash.
Stayed 3 nights in Dec 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
First time at this facility. Pleasant. Easy to find.
Stayed 1 night in Jan 2025

6/10 Okay

RICHARD

Traveled with pets, Traveled with family
Disliked: Staff & service, property conditions & facilities
the staff were slow, rude, unmotivated - took over an hour to check in after driving 5 hours since one person was checking in 5 couples and couple #1 had a room/ressie issue.
Stayed 2 nights in Dec 2024

6/10 Okay

Natalie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Maria

Stayed 1 night in Dec 2024

6/10 Okay

Jill

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is under renovation so there was construction going on everywhere. All of the amenities they advertised were out of service during renovation. The room we had was very dirty, staff clearly didn’t clean, the second bed in our room the frame was fully broken and you could not lay on the bed at all. Close to Highmark which is why we came but location and the staff being very pleasant were the only good features.
Stayed 2 nights in Dec 2024

2/10 Terrible

Margaret

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room had faulty electric. No pool or weight room open. this was not mention prior to arrival anywhere. Staff was great. management was not.
Stayed 2 nights in Dec 2024

6/10 Okay

Carrie

Traveled with partner
Disliked: Amenities
Property was under construction.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amarjit

Traveled with family and small children
Liked: Cleanliness, staff & service
There were a few bugs / bettles in the room. Am sure, its a on off case. The indoor pool was not operational. That was a bummer. The staff is very congenial and helpful. Kudos to them. Overall, its bang for the buck.
Stayed 1 night in Dec 2024

2/10 Terrible

Steven

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front staff was very nice and great when we stayed there Our room was dirty The key to get in our room didn’t work so the front desk had to let us in every time very inconvenient. We were told we would get a discount for the inconvenience however it did not happen. Overall very not impressed with the experience
Stayed 2 nights in Dec 2024

4/10 Poor

Dani

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful
Stayed 1 night in Dec 2024

4/10 Poor

Gord

Traveled with group
Liked: Property conditions & facilities
I was charged 3 times for early checkin and haven’t been reimbursed
Stayed 1 night in Dec 2024

8/10 Good

Robert

Traveled with family
.
Stayed 2 nights in Dec 2024