2/10 Terrible
Maria Loreta, w.p.b.
Traveled with family
17 November 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
The apartment is nice but of very low quality, the curtains are not Block out which is very bad at dawn, when you want to lower them they always fall off, so every day I had. To come and fix them.
The cleaning of the apartment is every 5 days as well as the change of towels, which are of very poor quality, the employees do not even know the price to change them, one told me $ 5.00 for each and others $ 5.00 for the complete set.
I advise you that when you arrive take photos of the conditions of the apartment and send them by WhatsApp because then I know, you want to charge as they did with us, for example they fill the toiletries and the hand soap was already broken on our arrival and they wanted to charge me, I had brought my own products so I did not use them, they were also very bad, first time in our stay we see this, everywhere where we have stayed are for the exclusive use of the tourist even in Cuba.
The shower door didn't close well then all the water came out, they came to fix it but it was still the same.
As for the sheets, the one that covers the mattress is not adjustable, so you practically wake up sleeping on the mattress.
First time we have such a bad experience in our stay, that every year is a different destination.
Of course I don't recommend it.
Maria Loreta
Stayed 9 nights in Nov 2024
