10/10 Excellent
Adam
Traveled with family
18 January 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at this hotel was exceptional—truly one of the best city hotels we’ve ever stayed in. The service, particularly from Petra, was outstanding. From the moment we arrived, she made us feel incredibly welcome. She informed us that we’d been upgraded to a deluxe room, explained the hotel facilities in detail, and even escorted us to our room, where we were greeted with a thoughtful touch: a bottle of champagne and a box of chocolates.
Petra went above and beyond, inviting us to enjoy complimentary drinks at the hotel’s Tapas bar, adding to the overall experience. The room itself was impressively modern and even featured a fully stocked minibar—an amenity that has become a rarity post-COVID.
The thoughtful extras didn’t stop there. The hotel offered complimentary coffee in the lobby, which was a delightful surprise. Overall, we were absolutely thrilled with our stay and are already looking forward to returning. The combination of impeccable service and well-appointed accommodations truly set this hotel apart.
Adam
Stayed 1 night in Jan 2025