8/10 Good
Mariana
6 November 2024
Liked: Cleanliness, staff & service
I was unsure to give 3 or 4 stars in this review but ended up giving 4 because at the end of my stay the manager of the hotel made up for all the issues that happened (broken flush in the toilet as soon as I checked in, no light in the room in one of the nights and then they didn’t fix it the next day as promised, etc) by giving me late check out free of charge. I really liked the hotel room, the bed was sooo big and comfortable, stayed in the top floor with view to the back and it was perfect. The hotel is kinda old style which is nice interior design and specially during Halloween it’s all decorated which is a nice touch. The lift is also old style which is a massive issue tho! If you don’t close the door manually after getting out the lift it wouldn’t work anymore (I was at the very top floor and on 3 occasions had to go all the way down by stairs because someone didn’t close the door of the lift which is really annoying so bear that in mind. Breakfast is ok, nothing specially, could be better quality and variety. Location is great, super central and walkable everywhere, that was a must! There was a weird smell on the corridors tho (like dump with a mix of cigarette smell), they need to fix that. Staff is ok, not extremely friendly but polite. If you have trouble sleeping/don’t like much noise, ask for a room with view to the back, the rooms facing the front (main road) are extremely noisy as it’s located in one of the busiest avenues in the city and there’s a lot of cars.
Mariana
Stayed 3 nights in Nov 2024