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Holiday Inn Bucaramanga Cacique by IHG

3.5 star property
Family-friendly hotel with 2 restaurants connected to a shopping center in Bucaramanga

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Photo gallery for Holiday Inn Bucaramanga Cacique by IHG

Outdoor pool
Exterior
2 bars/lounges, rooftop bar
Suite, 1 King Bed, Non Smoking | Living room | TV, pay movies
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Parking included
  • Gym
The current price is AED 227
AED 253 total
includes taxes & fees
11 Apr - 12 Apr

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room

Premium bedding, down comforters, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom (Walk-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Double Beds (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Transversal Oriental Con Calle 93, Bucaramanga, Santander, 68001

What's nearby

  • Cacique Shopping Mall - 1 min walk - 0.0 km
  • Cabecera Shopping Mall - 3 min drive - 2.6 km
  • Canaveral Mall - 5 min drive - 4.7 km
  • Clínica Foscal Internacional - 5 min drive - 4.4 km
  • Alfonso Lopez Stadium - 7 min drive - 5.7 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 33 min drive

Restaurants

  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Mis Carnes Parrilla - Bucaramanga - ‬1 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Maki - ‬2 min walk
  • ‪Chiflas CC El Cacique - ‬1 min walk

About this property

Holiday Inn Bucaramanga Cacique by IHG

Family-friendly hotel located in Sotomayor
At Holiday Inn Bucaramanga Cacique by IHG, you can look forward to a poolside bar, a terrace, and shopping on site. Indulge in a massage at Sol & Vida, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Meeting rooms, free newspapers, and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 190 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Art supplies and free infant beds
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

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AED 285 total
includes taxes & fees
25 Apr - 26 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: COP 34,000 for adults and COP 20,800 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1622 Restaurant
  • Bucayba GastroBar
  • Piatti dal Cielo

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4,176 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately COP 34000 for adults and COP 20800 for children
  • Airport shuttle fee: COP 40000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: COP 40000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Bucaramanga
Holiday Inn Bucaramanga Cacique
Holiday Inn Cacique
Holiday Inn Cacique Hotel
Holiday Inn Cacique Hotel Bucaramanga
Holiday Inn Bucaramanga Cacique Hotel

Frequently asked questions

Does Holiday Inn Bucaramanga Cacique by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–6:00 PM.

Is Holiday Inn Bucaramanga Cacique by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Bucaramanga Cacique by IHG?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Holiday Inn Bucaramanga Cacique by IHG?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

What time is check-out at Holiday Inn Bucaramanga Cacique by IHG?

Check-out is at 1 PM.

Does Holiday Inn Bucaramanga Cacique by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 40000 per vehicle applies.

Where is Holiday Inn Bucaramanga Cacique by IHG located?

This family-friendly Bucaramanga hotel is located in a shopping district, within 1 mi (2 km) of Cacique Shopping Mall, La Flora Ecological Park, and University of Santander. Cabecera Shopping Mall and Acropolis Shopping Mall are also within 2 mi (3 km).

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Holiday Inn Bucaramanga Cacique by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 600 out of 812 reviews
Rating 8 - Good. 149 out of 812 reviews
Rating 6 - Okay. 35 out of 812 reviews
Rating 4 - Poor. 15 out of 812 reviews
Rating 2 - Terrible. 13 out of 812 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Nice view from top.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. The front desk, the bar, the spa, the restaurant. Thank you all for making my vacations a wonderful experience!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Raphael

Liked: Cleanliness, property conditions & facilities
In the mall
Stayed 3 nights in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly attentive staff, exceptionally gorgeous facility. Rooftop pool and bar were amazing, lobby was impressive, room was exceptional, and literally next to the shopping center.....nothing bad to say.
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 5 nights in Dec 2024

10/10 Excellent

renzo

Liked: Cleanliness, staff & service, property conditions & facilities
This place is stunning
Stayed 2 nights in Dec 2024

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience! Frank and Deisy made my experience very pleasant with their help and support. The mall is right there so it’s very convenient! The food was great! I highly recommend this hotel.
Stayed 10 nights in Jan 2025

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent quality food.
Stayed 1 night in Sep 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Awsome
Stayed 1 night in Feb 2025

10/10 Excellent

Arnnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2025

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in Jan 2025

10/10 Excellent

Koffi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Super cool
Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite and hospitable
Stayed 5 nights in Nov 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 4 nights in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful. The rooms are extremely comfortable and excellent status
Stayed 4 nights in Sep 2024

10/10 Excellent

Ilba Sayury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!!!
Amazing is an understatement. From the second you step inside to check out, this place is absolutely marvelous. Esperanza the housekeeper on floor 17 and Frank are the nicest people. All the front desk people are so well-mannered and kind, always ready to help. This place is a dream and a gem. I’d stay here a million times.
Stayed 3 nights in Dec 2024

10/10 Excellent

Vance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in the city
Stayed 5 nights in Jun 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quality service.! Roof top bar and the restaurant were excellent with impressive views of the city.!
Stayed 5 nights in Aug 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and great staff
Stayed 7 nights in Apr 2024

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, modern facilities, and convenient location in the Cacique shopping center. Spacious and comfortable room, stunning rooftop pool with panoramic views of the city. The hotel delivers on comfort and quality, making it an ideal choice for a short stay in Bucaramanga.
Stayed 1 night in Oct 2024