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Serpiano Hotel

3.0 star property
Escape to mountain serenity where delicious Mediterranean meals meet rejuvenating spa treatments amidst breathtaking views.

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Photo gallery for Serpiano Hotel

Indoor pool, sun loungers
View from property
Reception
Bar (on property)
Panoramic Double Room, Lake View | Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Bar
  • Pool
  • Breakfast included
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Romantic Double Room, 1 Queen Bed, Mountain View

Romantic Double Room, 1 Queen Bed, Mountain View | Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Romantic Double Room, 1 Queen Bed, Mountain View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Superior Double Room

Highlights

Balcony or patio
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Mountain View

Deluxe Double Room, 1 Queen Bed, Mountain View | Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Deluxe Double Room, 1 Queen Bed, Mountain View

Highlights

Balcony or patio
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, 2 Twin Beds

Comfort Double Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Comfort Double Room, 2 Twin Beds

Highlights

Balcony or patio
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room

Comfort Single Room | In-room dining

Comfort Single Room

Highlights

Balcony or patio
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
Cable/satellite channels
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room Single Use

Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Superior Double Room Single Use

Highlights

Balcony or patio
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
  • 24 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Via Serpiano, Serpiano, Brusino Arsizio, TI, 6867

What's nearby

  • FoxTown Factory Stores - 17 min drive
  • Swissminiatur - 23 min drive
  • Lake Lugano - 25 min drive
  • Monte San Salvatore - 25 min drive
  • LAC Lugano Arte e Cultura - 27 min drive

Getting around

  • Mendrisio Station - 15 min drive
  • Lugano (LUG-Agno) - 44 min drive

Restaurants

  • ‪La Sorgente - ‬29 min drive
  • ‪Ristorante Barcaioli - ‬29 min drive
  • ‪Al Battello - ‬29 min drive
  • ‪Locanda San Silvestro - ‬9 min drive
  • ‪Caffè-Bar Vecchio Teatro - ‬29 min drive

About this property

Serpiano Hotel

Hotel in the mountains
Take advantage of a free breakfast buffet, a rooftop terrace, and a garden at Serpiano Hotel. Treat yourself to a manicure/pedicure, a massage, or a body treatment at Centro SPA, the onsite spa. The on-site Mediterranean cuisine restaurant, Ristorante Al Serpiano, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a library.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free self parking
  • Free bicycle rentals, an electric car charging station, and massage treatment rooms
  • Multilingual staff, concierge services, and meeting rooms
  • Guest reviews say good things about the overall condition
Room features
All 84 rooms offer comforts such as free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with tubs or showers and hair dryers
  • LCD TVs with cable channels
  • Balconies or patios, wardrobes/closets, and heating

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Ristorante Al Serpiano

Things to do

  • Billiards/pool table
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (3531 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Down comforter
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Outdoor space

  • Balcony or patio

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up
Guests driving to the property should contact this property in advance (e.g., directions)

Renovations and closures

The property is closed during January, February, March, November, and December.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 18 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 14 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Serpiano
Serpiano
Serpiano Brusino Arsizio
Serpiano Hotel
Serpiano Hotel Brusino Arsizio
Serpiano Hotel Hotel
Serpiano Hotel Brusino Arsizio
Serpiano Hotel Hotel Brusino Arsizio

Frequently asked questions

Does Serpiano Hotel have a pool?

Yes, this property has an indoor pool.

Is Serpiano Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 18 per pet, per night. Service animals are exempt from fees.

How much is parking at Serpiano Hotel?

Self parking is free at this property.

What time is check-in at Serpiano Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Serpiano Hotel?

Check-out is at 11 AM.

Where is Serpiano Hotel located?

Situated in the mountains, this spa hotel is 1.8 mi (2.9 km) from Mount San Giorgio and 2.4 mi (3.8 km) from Lake Lugano. Parco Botanico San Grato is 2.7 mi (4.4 km) away.

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Serpiano Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 94 out of 244 reviews
Rating 8 - Good. 115 out of 244 reviews
Rating 6 - Okay. 26 out of 244 reviews
Rating 4 - Poor. 7 out of 244 reviews
Rating 2 - Terrible. 2 out of 244 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view from the restaurant. Well worth visiting on a family trip.
Stayed 1 night in Jul 2022

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Alexander

Stayed 1 night in Aug 2024

8/10 Good

Marcello

Liked: Cleanliness
Stayed 4 nights in Sep 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hôtel avec super vue sans recharge électrique
Hôtel super bien situé - très au calme avec une vue magique sur le lac. Toutefois pour les charges de voiture électrique, c’est une prise simple qui recharge en 4 - juste insupportable quand l’hôtel s’affiche avec recharge électrique
Stayed 3 nights in Sep 2024

10/10 Excellent

Costanzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gianluca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bona

Liked: Cleanliness, staff & service, property conditions & facilities
Super personal und wunderschöne Aussicht.
Stayed 1 night in Aug 2024

8/10 Good

Abdelkader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tornato dopo qualche anno, sempre piacevole soggionnarci, peccato solo la mancanza di aria condizionata in questi giorni di caldo infernale, ma certo non è il clima che si ha normalmente in montagna e quindi se ne capisce l'assenza
Stayed 2 nights in Aug 2024

4/10 Poor

Jesper

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Behov av renovering
Ingen AC, outhärdligt varmt i rum och utrymmen. Spindelväv i rummen. Säkert bra hotell för 20 år sen men i desperat behov av renovering. Men bra utsikt och bra service!
Stayed 1 night in Jul 2024

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon petit séjour avec un bon service.
Stayed 1 night in Jul 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Thorsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phantastischer Ausblick
Sehr freundlicher Empfang an der Rezeption. Tolles Team beim Abendessen. Wir hatten sehr viel Spaß mit dem aufmerksamen Personal. Das Team beim Frühstück bedarf Nachschulungen hinsichtlich Tische abräumen, Getränke und Essen Auffüllung sowie Freundlichkeit. Der Ausblick vom Hotel ist grandios, wenn nicht sogar einmalig.
Stayed 1 night in May 2024

8/10 Good

Nicole

Stayed 2 nights in Apr 2024

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Personal war sehr nett und der Pool war angenehm.
Stayed 1 night in Sep 2023

8/10 Good

Remco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Andreas

Stayed 1 night in Aug 2023

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Evelyne karin

Liked: Cleanliness, property conditions & facilities, room comfort
View, view, view
Sensationelle Aussicht. Immer wieder gerne.
Stayed 1 night in Oct 2022

8/10 Good

Virginia

Stayed 1 night in Jul 2022

4/10 Poor

David

Disliked: Staff & service, room comfort
Séjour bof bof
Un hôtel qui se prend pour un hôtel 3 étoiles mais qui n’a rien d’un 3 étoiles : - pas de climatisation dans les chambres - lavabo bouché - Service de restauration très long - un bâtiment et décoration qui ont besoin d’être rafraîchis
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2022

6/10 Okay

Shahzia

Liked: Staff & service
Disliked: Cleanliness
Café horrible, croissants dégelés, jus d’orange médiocre, pas d’œufs brouillés au petit dej. Chambre pleine de poussière! Pas de crème pour le corps. Personnel sympa et serviable.
Stayed 2 nights in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une magnifique vue
Stayed 1 night in Jun 2022