Search Residences in Brives-sur-Charente

"Online booking. Confirmation information did not extend to necessary check in details but our arrival time was within the parameters of supposed manned reception. On arrival access was problematic and achieved only with the help of another visitor. Eventually one (extremely surly) staff member with poor attitude opened the door and dismissively pointed to envelopes containing the room keys before disappearing in a cloud of disinterest without providing the front door key code which the other...

"I am writing this review on behalf of my daughter. We originally booked it for one night only, but due to changing family circumstances she had to add another night. She doesn't speak French, so she was very impressed with the staff ability to communicate with her and help her with all her needs. Customer service is what made this property to stand out. Thank you so much."

"Nice, clean room & very friendly staff, but the outside, on first impression, looked like it could do with a fresh lick of paint & tidy up. Great for a one night stop over though, at a good price & offering a reasonable breakfast in the morning. "

"Hotel Mercure is located in the hearing of Angouleme and right across the street from the Halles - a unique venue much akin to a farmer market with patisseries, bars, and wonderful food. The staff was wonderful and shout out to our bartender. He was extremely professional and knowledgeable. The rooms are good sized, very clean, and fresh."

"Basic accommodation but good value. Just twenty five minutes walk into Saintes centre and tourist sites. "

"The staff were lovely, especially Caroline who was English but lived in France. A little gift for our anniversary was very kind. The room was small but beautifully decorated and had all we needed"

"The staff were very helpful and friendly. The room was very quiet and clean. The only negative I would say is vegetarian options for breakfast. But apart from that pleasant stay "

"Very comfortable, clean and welcoming. Ideal for overnight stay, staff very polite and helpful. New building 2023 modern decor excellent bathroom with large shower head. Window in bedroom was large but no way to keep it open just a little for fresh air. Would stay again and recommend it to others."

"Very personable experience. Both owners took a lot of interest in us and really took good care of us. Very well run, boutique hotel. We would highly recommend it."

"A fabulous property and a superb restaurant. "

"Very convenient if you’re travelling on the nearby motorway. Staff are very efficient and friendly. I would recommend this hotel."

"Clean and comfortable staff very helpful from front desk down to the cleaner well located near shops and restaurants "