6/10 Okay
Casey
Traveled with partner
27 December 2024
Liked: Staff & service
Disliked: Cleanliness
We stopped by this new hotel-casino to break our drive from NOVA to NC. The casino itself is relatively small, but we found it to be ok. We weren’t expecting Vegas quality considering the location, but the staff were friendly.
The line for drinks was very long, food is somewhat limited IMO, and expect the smell of cigarette smoke (like most casinos). The hotel itself was renovated pretty well, and checkin went smoothly.
We were on the third floor and unfortunately we had to make a noise complaint by calling the front desk at 2am due to vibrations from the music keeping us awake (on a Thursday). My main complaint was the dirty bedding which I cannot overlook at any hotel. There is no reason for it, especially for a newly renovated facility, and while I did report it at checkout, I should have probably asked for our money back due to our disrupted sleep and the fact I had to sleep on top of the bedding. It was later in the evening when we noticed it, else I would have asked for a different room. We will not return most likely and I suggest you set your expectations before you go.
Casey
Stayed 1 night in Dec 2024