Hard Rock Hotel & Casino Bristol

2.5 star property
Hotel in Bristol with 5 restaurants and a full-service spa

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Photo gallery for Hard Rock Hotel & Casino Bristol

3 bars/lounges
Superior Suite, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Indoor pool, open 9:00 AM to 7:00 PM, free cabanas, pool umbrellas
Superior Suite, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • Spa
  • Pool

Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Roll-in Shower

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed, Corner

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Roll-in Shower

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Roll-in Shower

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
500 Gate City Highway, Bristol, VA, 24201

What's nearby

  • Bristol Mall - 4 min walk
  • Hard Rock Hotel & Casino Bristol - 6 min walk
  • Paramount Center for the Arts - 4 min drive
  • The Pinnacle - 5 min drive
  • Bristol Regional Medical Center - 6 min drive

Getting around

  • Abingdon, VA (VJI-Virginia Highlands) - 18 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Sonic Drive-In - ‬17 min walk
  • ‪KFC - ‬18 min walk
  • ‪Southern Craft BBQ - ‬4 min drive
  • ‪Blackbird Bakery - ‬4 min drive

About this property

Hard Rock Hotel & Casino Bristol

Property highlights
You can look forward to a casino, concerts and live shows, and 2 coffee shops/cafes at Hard Rock Hotel & Casino Bristol. For those looking to try their luck, this hotel boasts 2 casino VIP rooms, 900 slot machines, and a sportsbook. Treat yourself to a Swedish massage, a facial, or a body treatment at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Guests can also expect to find dry cleaning/laundry services, 3 bars and a gym.
You'll also enjoy perks such as:
  • An indoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking, plus valet parking (surcharge)
  • Full breakfast (surcharge), an electric car charging station, and a vending machine
  • ATM/banking services, massage treatment rooms, and a 24-hour front desk
Room features
All 303 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like desk chairs and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 65-inch flat-screen TVs with streaming services and premium channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Languages

English

Property amenities

Parking and transportation

  • Free uncovered self parking on site
  • Secured uncovered valet parking on site (USD 12.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-30 for adults and USD 15-20 for children
  • 5 restaurants and 2 coffee shops
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • Marketplace
  • Constant Grind
  • Council Oak
  • Hard Rock Cafe
  • YOUYU Noodle Bar

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Indoor pool

Family friendly

  • Fence around the pool
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Outdoors

  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 7 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille signage
  • Elevator
  • Elevator door width (inches): 68
  • Grab bar near toilet
  • Toilet grab bar height (inches): 19
  • Hand-held showerhead
  • Roll-in shower
  • Roll-in shower width (inches): 30
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • 59 casino gaming tables
  • 900 casino slot machines
  • 2 casino VIP rooms
  • Casino (85873 square feet of space)
  • Casino sportsbook
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 65-inch flat-screen TV
  • Digital channels
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Local meal delivery service
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • 1 percent tourism fee will be charged
  • Resort fee: USD 14.99 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 20 for children
  • Uncovered valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: USD 14.99 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hard Rock Bristol Bristol

Frequently asked questions

Does Hard Rock Hotel & Casino Bristol have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–7:00 PM.

Is Hard Rock Hotel & Casino Bristol pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hard Rock Hotel & Casino Bristol?

Self parking is free at this property.

What time is check-in at Hard Rock Hotel & Casino Bristol?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hard Rock Hotel & Casino Bristol?

Check-out is at 11:00 AM.

Where is Hard Rock Hotel & Casino Bristol located?

Situated in Bristol, this spa hotel is steps from Hard Rock Hotel & Casino Bristol and Bristol Mall. State Line Centre and Randolph Park are also within 2 mi (3 km).

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Hard Rock Hotel & Casino Bristol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 76 reviews
Rating 8 - Good. 12 out of 76 reviews
Rating 6 - Okay. 5 out of 76 reviews
Rating 4 - Poor. 6 out of 76 reviews
Rating 2 - Terrible. 0 out of 76 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were really nice, and the casino is great.
Stayed 1 night in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Love our stay
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and had everything you needed
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so NICE! very clean and Casino was a blast! Concert topped off the trip.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is espectacular !!! And the staff are one of the best, very friendly and polite.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very helpful and appeared to be proud of their jobs. Room was clean and met my expectations.
Stayed 2 nights in Feb 2025

8/10 Good

Jessica

Liked: Amenities
I loved the staff at the hotel and our rooms was very nice clean quiet and pet friendly too the food was great and the spa is really good too facials are very relaxing I had the best Xmas here as well
Stayed 1 night in Dec 2024

10/10 Excellent

Jon

Liked: Property conditions & facilities
Simple checkin. Beautiful room. Great casino.
Stayed 1 night in Feb 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, clean and modern.
Stayed 1 night in Jan 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful new hotel with great amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

Denete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. The staff was really helpful and kind, as I checked in late.The hotel and casino is beautiful and clean. Wish I could have stayed longer.
Stayed 1 night in Jan 2025

10/10 Excellent

Tamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and atmosphere.
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked cleanness of room. Staff very friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jan 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean I felt secure. A little smokey though.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice and comfortable. Excellent service, staff responded quickly when I reported a problem with the TV in the room.
Stayed 1 night in Jan 2025

4/10 Poor

Josh J

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Better bar service
Stayed 1 night in Jan 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. Our room was spotless and the bathroom was wonderful with a great walk in shower and separate area for the toilet. The lighting in the room was great and we enjoyed the huge high definition TV. Everyone we encountered, be it hotel staff, restaurant servers/hostesses, casino dealers or attendants, was extremely friendly and welcoming. We will be back when we can😀
Stayed 1 night in Jan 2025

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent! Staff was friendly and accommodating! Only issue was we asked to have room serviced on second day of stay, trash was not removed from room and clean wash clothes were not left.
Stayed 2 nights in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind. We enjoyed our room. We'll return.
Stayed 1 night in Dec 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel really clean. Hard Rock food not worth the price.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great time clean
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little hesitant to book a $77 room at a 2 1/2 star hotel but so glad I did. It is a brand new hotel that is great! It’s giving little Vegas vibes. The room was new, clean. The bathroom was incredible. We will be back.
Stayed 1 night in Jan 2025

6/10 Okay

Erica

Liked: Staff & service
The pool and jacuzzi closed at 7pm which was very depressing after traveling all day and arriving in the evening, it was the whole reason I chose the hotel. And the rooms don’t have microwaves and Luke warm water for showers
Stayed 2 nights in Feb 2025

6/10 Okay

Tierra

Liked: Cleanliness, staff & service, amenities
Room was clean. The doors slam shut and if you’re in a connecting room, the door to that is paper thin. We could hear everything our neighbor was doing. Wouldn’t recommend if you’re a light sleeper but overall not terrible.
Stayed 1 night in Dec 2024