We arrived after dark and there was zero lighting toward the door (had to use iPhone light). Approaching the front door, we saw a bag of garbage ripped open and blocking our path to the door. We moved the garbage and retrieved the key, per directions. The key would not open the door. We attempted multiple times without success. Calls to the host went to an answering machine. We attempted to contact them via the “call” button on the driveway gate without success. Ultimately, we had to find a hotel and drive 30 additional minutes to acceptable lodging.