6/10 Okay
Tracy M., Cedar Park, Texas
6 January 2025
Disliked: Cleanliness
Christmas Rental
I will start with the good things about this house. The house itself was in a good location with great views and was very comfortable for 10 people (6 adults and 4 kids ages 1, 2, 8, and 14). There was ample parking and the house location was quiet and beautiful. The inside of the house was spacious with the master bedroom on the main level, 2 bedrooms on the upper level (each with their own bath) and the bottom level was like an apartment with 2 additional bedrooms a living area, TV room, bathroom and mini kitchen with a sink and mini fridge. The management company was easy to communicate with and was responsive to texts and emails. The Not so Good: The house was dirty. We found old food, and socks under the beds downstairs. Although the sheets appeared to have been washed, the blankets and comforters on the beds had not. There were stains on them and they just looked dirty. We had to wash all the bedding the first night we were there. When we took the bedding off to wash, some of the mattresses did not have a mattress pad covers and the mattresses in the upstairs and downstairs had lots of stains, some of which looked like blood. One of the throw pillows on the couch downstairs had what looked to be a blood stain about the size of a side plate on it. In general, all the pillows and bedding need to be replaced. The management company did refund us the cleaning fee, but would have been better if they offered to come and clean the house, considering what we paid.
Tracy M.
Stayed 8 nights in Dec 2024