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"The property was well kept, friendly, bright and clean.the housekeeping staff are thoughtful, kind and professional. staff were welcoming and reception speak a number of languages. Do keep in mind the lovely ladies at breakfast don’t speak English (not a problem at all it’s their country after all, but something to be aware of, an opportunity to brush up on your French! The breakfast selection is wonderful and fresh, and there can be a takeaway bag, fork and cup with a lid if you are in a rush or want to eat on the go. the surroundings are a little far from the centre and train station (Lille-Europe & lille-flandres) which is something to be aware of, though there is a metro nearby, and there is another shopping centre not far from the property about a 7 minute walk, and there is a lovely dining restaurant (flunch) inside, which we went to everyday for dinner. there is also an Auchan downstairs in the shopping centre to get supplies from. As well as a pharmacy and other clothes/retail shops. It’s generally quiet and a good experience. Always a pleasure to visit France. Also the Lille Europe station is linked to a shopping centre which has a carrefour in it, about a 10-15 minute walk away so it’s perfect for getting last minute perishables and snacks to bring back with you on the Eurostar in a cool bag. "

"Staff went above and beyond, the property is upscale and immaculate and exceeded our expectations. The hotel breakfast was worth the added cost and gave us a good start for our two days of shopping the Lille market."

"Booked for 4 people. Not enough bedding. "

"Great for those with an EV as there are 4 chargers in the car park. "

"The receptionist was very good and the hotel itself was new and extremely clean. The only thing that let it down was the evening food evening available, but the actual breakfast was excellent/ Would use again"

"Rooms were clean and large. Could have more USB outlets. Continental breakfast was fabulous. Highly recommend this hotel if you are in the Arras area! "

"High standard of cleanliness and the staff are ever so helpful."

"Beautiful hotel. Large room for 3 people, two bedrooms in one. Walking distance to some lovely restaurants. Lots of choice for breakfast."

"All it's ok"