4/10 Poor
Kasia L.
4 Aug, 2024
Disliked: Cleanliness
Used to look like the photos, but it hasn't been cleaned in a long time.
Good: Good location over the river, quiet at night, good AC.
The apt needs a DEEP cleaning, esp. mold on tub, and we have shared our detailed feedback with the agency. They said they will take care of this. FYI: the shower diverter is broken and it will take some time to get the part replaced so you cannot shower standing up.
Description needs clarification. Luxury = shopping mall only. 2 bedrooms = 1 BR + 2 twin cots in the living room that don't come with sheets or pillowcases. The "parking onsite" description is not true; we had to park/pay in an expensive underground structure that isn't associated with the rental. It's 4.50 euro/hr. Our 3 days = 155 euro extra.
There is no explanation on how to find the apt because it's not accessible from the street (search for Wagamamas on the river) nor how/where to park in the maze of a shopping mall and then find it (even the Sheraton Hotel staff & mall security guard didn't know).
Until there is a deep, deep cleaning, we cannot recommend staying at this property.
Kasia L.
Stayed 3 nights in Jul 2024