Not one person on property. No one at desk, bartender, chef, guard, bellhop. They want all the customer, but none of the customer service. Door had a 1/2" gap to hall, room needed a electric heater, the ice machine is a ice chest on the floor in the lobby. Goto the Hilton for 2/3rds the rate, have heat, security, ice, even a freaking bottle of water. BBB complaint following, health department next for the community ice bucket. For the proprietor, you want money, put in some effort to earn it. I would give ZERO stars if I could.