2/10 Terrible
Aimee
18 Aug, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
No communication. The host told us 6:00 when the check in was 4:00. Then she changed it to 7:00. Then after 8 but after 9:00 and no show . It was dark ans we watched everyone pulling out their boats and jet skis. No one ever asked us why we were there. No approached us asking if we were waiting to be taken out to our house bot that I paid for in advance and refused a refund. We had a toddler Thea was screaming. The sand fleas were biting. We didn’t want to leave to get milk for him on account they they may show. The host would not answer me . She had someone else call me who didn’t even call me by my name. She tried to talk me into being patient so we went to get dinner and came back. I told her we had landed on watching the sun set on the boat. She promised us that she would meet us and never showed and never called until after 9 at which point we left to drive home because we had been patient enough. She hasn’t apologized to me or offered a refund because if her neglect. It was HELL!
Aimee
Stayed 1 night in Aug 2024