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Queens Hotel & Spa Bournemouth

4.0 star property
Family-friendly Bournemouth hotel in Bournemouth City Centre with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Queens Hotel & Spa Bournemouth

Garden
Breakfast and dinner served
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Indoor pool, open 8:00 AM to 8:00 PM, sun loungers
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy

Reviews

7.2 out of 10

Good

Popular amenities

  • All inclusive
  • Bar
  • Gym
  • Pool
  • Spa
  • Parking available
The price is AED 260
AED 312 total
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Bathroom | Combined shower/tub, rainfall showerhead, eco-friendly toiletries

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Hair dryer
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Economy Double Room

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Hair dryer
Shower/tub combination
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Exterior

Best Western Plus The Connaught Hotel & Spa

Pool
Hot Tub
Spa
Free WiFi
8.4 out of 10, Very Good, (834)
The price is AED 277
AED 332 total
includes taxes & fees
5 Jan - 6 January 2025
Best Western Plus The Connaught Hotel & Spa

About the neighborhood

Map
Meyrick Road, Bournemouth, England, BH1 3DL

What's nearby

  • Bournemouth Beach - 5 min walk
  • Bournemouth Pavillion Theatre - 10 min walk
  • Oceanarium - 12 min walk
  • Bournemouth International Centre - 14 min walk
  • O2 Academy Bournemouth - 4 min drive

Getting around

  • Bournemouth Station - 14 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 14 min drive

Restaurants

  • ‪O'Neill's - ‬4 min walk
  • ‪Sharkey's American Pool Bar & Grill - ‬5 min walk
  • ‪Naked Coffee - ‬4 min walk
  • ‪George Tapps - ‬5 min walk
  • ‪Korean Grill - ‬5 min walk

About this property

Queens Hotel & Spa Bournemouth

Upscale family-friendly hotel refurbished in 2020 and located near Bournemouth Beach
Located close to Bournemouth Pavillion Theatre and Oceanarium, Queens Hotel & Spa Bournemouth provides a terrace, a coffee shop/cafe, and a garden. Adventurous travelers may like the cycling at this hotel. Indulge in a massage, a manicure/pedicure, and a body scrub at the onsite spa. The on-site restaurant, The Queens Restaurant, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool and a children's pool, with sun loungers
  • English breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A water dispenser, 3 meeting rooms, and outdoor furniture
  • Wedding services, a front-desk safe, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 109 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 40-inch Smart TVs with digital channels
  • Wardrobes/closets, highchairs, and electric kettles

All inclusive details

All-inclusive room rates at Queens Hotel & Spa Bournemouth are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Hindi, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (GBP 10.00 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 14.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • The Queens Restaurant
  • The Queens Bar
  • The Queens Cafe

Things to do

  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Highchair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (2809 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • 6 stairs to reach property
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Renovated entire property - July 2020
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch Smart TV
  • Digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • 4G smartphone data speed
  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe
  • Smartphone
  • Smartphone free calls (limited)
  • Smartphone data usage (limited)
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 10.00 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Queens Bournemouth
Queens Hotel Bournemouth

Frequently asked questions

Does Queens Hotel & Spa Bournemouth have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Queens Hotel & Spa Bournemouth pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Queens Hotel & Spa Bournemouth?

Self parking is available for GBP 10.00 per day. Limited spots are available.

What time is check-in at Queens Hotel & Spa Bournemouth?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Queens Hotel & Spa Bournemouth?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Queens Hotel & Spa Bournemouth?

Some rate plans available at this property are all-inclusive.

Where is Queens Hotel & Spa Bournemouth located?

This family-friendly Bournemouth hotel is located near the airport, within a 15-minute walk of Bournemouth Beach, Bournemouth Pavillion Theatre, and Oceanarium. Bournemouth International Centre and O2 Academy Bournemouth are also within 2 mi (3 km). Bournemouth Station is 14 minutes by foot.

Queens Hotel & Spa Bournemouth Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 157 out of 693 reviews" "
Rating 8 - Good. 229 out of 693 reviews" "
Rating 6 - Okay. 161 out of 693 reviews" "
Rating 4 - Poor. 98 out of 693 reviews" "
Rating 2 - Terrible. 48 out of 693 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Buvin

Disliked: Staff & service, amenities, property conditions & facilities
It was a terrible experience, The Shower had very low water pressure, and couldn't take a shower. couldn't even sleep a bit at night since I couldn't take a shower. Told they couldn't fix it as the maintenance person clocked out at 8PM. TV was not working in the room. I booked it to have a nice relaxing holiday in a 4-star hotel. this is a run-down 1-star hotel. Cancelled the second night in the hotel but they didn't even refund fully only refined partially for the second night.
Stayed 2 nights in Nov 2024

6/10 Okay

Jason, Nottingham

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So the stay was good but not it’s normal excellent standard, a few issues with the room - bathroom needs re-siliconing and some tlc, toilet had limescale marks and replacement towels smelt like cooking oil (so I just reused the same towel I had hung up)- I have stayed here 4 times previously and this is the first time the standard slipped (perhaps it’s was just luck of the draw). Also on one of the nights there was a dog in the hotel in a room and it was barking for about 3 hours (after an hour both myself and another person in a neighbouring room complained - staff contacted the owners who went out but took their time returning) I agree to make allowances but perhaps the hotel need to have a stricter policy about leaving animals alone in the rooms so it doesn’t disturb other people’s sleep as some were there as leisure guests however I was on a business trip (or perhaps group leisure guests and business guests separately).
Stayed 2 nights in Sep 2024

4/10 Poor

Lou

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not comfortable and the air conditioning wasn’t working. The walls were all marked and dirty, and the bathroom toilet was not clean upon arrival.
Stayed 1 night in Sep 2024

6/10 Okay

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faulty air conditioning made for a hot and uncomfortable night. Very keen waiting staff cleared away our teas when we were getting our breakfast buffet. On the other hand room was nicely decorated, good bed, well cleaned.
Stayed 1 night in Sep 2024

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi This was a lovely hotel. Inside it has been renovated and a lovely dining area, lounge and bar. The rooms are nicely decorated. Outside lets it down as it needs a good paint. Close to the sea and to the town. I’d stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Justine

Stayed 1 night in Sep 2024

6/10 Okay

Zoe

Traveled with family
Liked: Cleanliness, amenities
Overall it was a pleasant stay however not worth the additional costs - unless you need a pool. It was a nice enough stay however we had booked the superior twin room - I don’t know how it was any superior than the usual; the size was the same as what we’ve experienced in travelodges in the same area and there was no amazing amenities attached. Everything else was pleasant having a good sized TV and controllable aircon was nice, beds were comfortable and the bathroom was a decent size - tap was broken however - but was still usable. This water however is not potable and the only access to drinking water was asking at the desk for cans which are then ultimately single use. The worst thing was that we also had to pay an unmentioned fee of £50 per night at the desk. They said would cover any spa treatment or food purchases on site (when we did get a couple of drinks at the bar the bartender presumed we would pay with card and didn’t ask if we wanted to put it on this fee). We wouldn’t receive it again up to 7 days after our stay. Thank god we were only staying two night otherwise I’d hate to think of the chunk of spending money that would be taken out of a family holiday especially when I can find no mention of this additional fee in any description for their hotel accommodations.
Stayed 2 nights in Aug 2024

4/10 Poor

Clifford, Harlow

Traveled with partner
Disliked: Property conditions & facilities
My partner and I spent two nights last weekend at the Queen's hotel in Bournemouth. It was a treat for her birthday. It was mainly disappointing. Staff seemed friendly, although some were difficult to understand. The carpark had spaces although payment would have been expected if I hadn't had a blue badge. No mention of this beforehand. A £50 per night key deposit was taken from my bank account. 7 nights- £350. Really!!! Our room (twin superior) was a good size, the bathroom newly refitted. Beds comfortable. Furniture old and well worn. Air con was on when we arrived but there was no control or instructions, I did manage to switch it off after a while. No hotel information in the room. The £15 breakfast was good. The swimming pool etc is small. My main complaint however was on the Saturday night at about 9.30, my partner and I had just gone to bed and were watching a film when one of the staff let himself into our room to tell us to turn the volume down. We were both startled and angered by this. We did make a complaint to the manager, stating this was 9.30 not 11.30 and why did we not receive a call on the room phone. We could have both been naked when he let himself in. Also in the advertising blurb it is stated that the rooms are soundproofed. The manager said he would look into our complaint, but so far no response from him. Is this a common occurrence?
Stayed 2 nights in Sep 2024

8/10 Good

Noel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location near east cliffs , 10 min walk to the city centre . Rooms are a good size . I feel the £50 deposit per night is a little much as there isn't really a mini bar to speak of . I enjoyed my stay and would return when im next in Bournemouth
Stayed 2 nights in Aug 2024

6/10 Okay

Lubbnah

Traveled with partner
Liked: Staff & service, property conditions & facilities
Air Conditioning didn’t work in room,close to beach, friendly staff just make sure they confirm car registration otherwise you will get reported for not paying for parking
Stayed 1 night in Aug 2024

10/10 Excellent

Bryan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a hotel! We have stayed here several times. The staff are always smiling! And happy to help! Room was great - restaurant scrumptious! Dog friendly to boot! What more can I say!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lynn, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
The room was recently renovated and spacious. The hotel is only a few minutes walk to the east cliff zig zag trail. They let us extend our stay ( late check out) for £10/hr for a max of two hours. We were disappointed that the spa was booked up the entire time we were there. Staff were friendly and the air conditioning was much appreciated.
Stayed 2 nights in Aug 2024

8/10 Good

Clare

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Need a little attention
Stained carpets need replacing, they're just too shabby now to overlook. 8am-8pm means the pool opens too late in the morning sadly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Isabella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service
Stayed 1 night in Aug 2024

4/10 Poor

Vishal

Business traveler
Liked: Property conditions & facilities
Disliked: Room comfort
Not a great stay and will avoid in future
Stayed 1 night in Aug 2024

6/10 Okay

Beth

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable beds good aircon system in room
Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 2 nights in Jul 2024

10/10 Excellent

Eduardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is first time, perfect.
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

david

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately not as expected, this is not a 4 star hotel and should be re reviewed. The rooms are dirty and outdated. We had issues everyday, worst was the room next to us was smoking, and the smell was seeping into our room which is a health and safety issue considering i had my 2 year old son with me. We wasnt offered an alternative, raised general manager who did nothing, in the evening i re raised and the deputy manager arranged to move us. Still havent had an acknowledgement from our email we raised to them
Stayed 3 nights in Jun 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Emma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Number 1 stay in Bournemouth for me
I have stayed in many hotels in Bournemouth for work and this is my number 1 choice. Staff are friendly and helpful. Rooms are clean and the bed is comfy. Food is lovely.
Stayed 2 nights in May 2024