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Altezza Arc 1800 Hotel & Spa - ex Mercure

4.0 star property
Family ski hotel with 2 spa tubs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altezza Arc 1800 Hotel & Spa - ex Mercure

Indoor pool, open 9:00 AM to 8:00 PM, sun loungers
Couples treatment rooms, body treatments, aromatherapy, sports massages
Breakfast and dinner served, French cuisine
Garden views, open daily
Premium bedding, Select Comfort beds, in-room safe, desk

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Spa
  • Hot Tub
  • Gym
The price is AED 792
AED 892 total
includes taxes & fees
13 Jan - 14 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Room

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Select Comfort bed
Blackout drapes/curtains
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Premium Suite

Premium bedding, Select Comfort beds, in-room safe, desk

Premium Suite

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Select Comfort bed
Blackout drapes/curtains
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Premium bedding, Select Comfort beds, in-room safe, desk

Family Suite

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Select Comfort bed
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Select Comfort bed
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, (59)
The price is AED 1,313
AED 1,466 total
includes taxes & fees
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About the neighborhood

Map
Village de Charmettoger, Bourg-Saint-Maurice, 73700

What's nearby

  • Les Arcs - 2 min walk - 0.2 km
  • Villards (Les Arcs 1800) Ski Lift - 9 min walk - 0.8 km
  • Peisey-Vallandry Ski Field - 15 min walk - 1.3 km
  • Peisey-Vallandry Ski Resort - 6 min drive - 2.5 km
  • Coches Ski Lift - 24 min drive - 19.7 km

Getting around

  • Landry Station - 24 min drive
  • Geneva International Airport (GVA) - 149 min drive

Restaurants

  • ‪Chez Boubou - ‬13 min walk
  • ‪Le Bistrot Savoyard - ‬7 min drive
  • ‪La Cabane des Neiges - ‬8 min walk
  • ‪Voga Goga - ‬15 min walk
  • ‪Le Petit Zinc - ‬11 min walk

About this property

Altezza Arc 1800 Hotel & Spa - ex Mercure

Upscale family-friendly hotel near Les Arcs
Consider a stay at Altezza Arc 1800 Hotel & Spa - ex Mercure and take advantage of an adjacent golf course, a terrace, and a coffee shop/cafe. Hit the slopes at this hotel offering downhill skiing, cross-country skiing, and ski passes. Indulge in Ayurvedic treatments, a massage, and aromatherapy at NUXE, the onsite spa. The on-site French cuisine restaurant, Le Jardin Alpin, offers breakfast, dinner, and kids' meals. Enjoy the gym, as well as activities like hiking/biking, ziplining, and snowboarding. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a playground and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, 5 meeting rooms, and a gift shop
  • Concierge services, multilingual staff, and golf cart on site
Room features
All 80 rooms feature comforts such as premium bedding, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Highchairs, baby baths, and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, balconies, and refrigerators

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (EUR 30 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:00 AM: EUR 22 for adults and EUR 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Le Jardin Alpin
  • Les Allobroges

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Ropes course
  • Sauna
  • Snowboarding
  • Steam room
  • Ziplining

Family friendly

  • Arcade/game room
  • Baby bath
  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Golf caddy
  • Golf cart
  • Golf clubs
  • Luggage storage
  • Multilingual staff
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (2691 square feet)
  • Meeting rooms - 5

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 47
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 5 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Half Board rates do not include dinner for children age 3-14. The dinner fee is EUR 15 per child, collected at the property.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 26 to July 2:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.81 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 10 for children
  • Covered self parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 8:00 PM
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice
Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice
Mercure Arcs 1800 Bourg-Saint-Maurice
Bourg-Saint-Maurice Hôtel Mercure Les Arcs 1800 Hotel
Mercure Arcs 1800
Hotel Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice
Hotel Hôtel Mercure Les Arcs 1800
Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice
Hôtel Mercure Arcs 1800

Frequently asked questions

Does Altezza Arc 1800 Hotel & Spa - ex Mercure have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–8:00 PM. The pool is closed seasonally each year from April 26 to July 2.

How much does it cost to stay at Altezza Arc 1800 Hotel & Spa - ex Mercure?

As of 22 December 2024, prices found for a 1-night stay for 2 adults at Altezza Arc 1800 Hotel & Spa - ex Mercure on 13 January 2025 start from $237.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Altezza Arc 1800 Hotel & Spa - ex Mercure pet-friendly?

Yes, Altezza Arc 1800 Hotel & Spa - ex Mercure allows pets (limit 2 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Altezza Arc 1800 Hotel & Spa - ex Mercure?

Self parking is available for EUR 30 per night. Limited spots are available.

What time is check-in at Altezza Arc 1800 Hotel & Spa - ex Mercure?

Check-in begins at 5 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Altezza Arc 1800 Hotel & Spa - ex Mercure?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Altezza Arc 1800 Hotel & Spa - ex Mercure provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Altezza Arc 1800 Hotel & Spa - ex Mercure located?

Located near the slopes, this Bourg-Saint-Maurice hotel is in the mountains, within a 5-minute walk of Charmettoger Ski Lift and Les Arcs, and close to winter sports such as skiing lessons and snowshoeing. Transarc Gondola and Villards (Les Arcs 1800) Ski Lift are also within 10 minutes.

Altezza Arc 1800 Hotel & Spa - ex Mercure Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 47 out of 67 reviews" "
Rating 8 - Good. 14 out of 67 reviews" "
Rating 6 - Okay. 6 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JORGE, chicago

Liked: Cleanliness, staff & service, property conditions & facilities
My stay, surpassed my expectations. The room was amazing, the staff super cool, I would come back anytime!!! Great property!
Stayed 1 night in Aug 2024

10/10 Excellent

christophe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacations
Stayed 1 night in Jul 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 2 min walk from lift as snow cover wasn’t sufficient for ski in/out.
Stayed 5 nights in Mar 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple Ski Trip
Fantastic hotel.. went above and beyond.. faultless. Very close to ski lift and short walk to bars etc. will stay again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at Altezza. Good facilities and excellent proximity to the Charmettoger lift (100m walk) and possible to ski back to the boot room door! A little bit away from other restaurants in Arc 1800 centre. All in all a fantastic 5 night stay!
Stayed 5 nights in Feb 2024

8/10 Good

Ruben

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good property, a bit pricey for what it is
Stayed 3 nights in Jan 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! Would come back if we back hete
Very nice hotel, big room comfy bed, great breakfast. Didn’t try dinner as it is quit controversial. Wonderful spa, had great time there after ski. The jacuzzi is too small tho. On peak time, you have to wait . So pick a smart time to go if you want to enjoy the spa.
Stayed 7 nights in Jan 2024

8/10 Good

Graham

Stayed 6 nights in Dec 2023

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely, kind staff, beautiful views, modern and clean facilities. Food is wonderful
Stayed 1 night in Aug 2022

10/10 Excellent

Gina

Stayed 1 night in Aug 2022

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Les Arcs
Great hotel for our large group ski trip. Nice facilities, close to slopes & lifts, good service, comfortable rooms. Highly recommended.
Stayed 5 nights in Mar 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern and funky decor In a great location with very comfortable beds in large rooms. All the hotel staff were lovely and extremely helpful.
Stayed 7 nights in Jan 2020

6/10 Okay

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon séjour , piscine eau un peu froide c est un avis personnel et en arrivant on nous prévient que notre dernier jour la piscine été fermée cela aurait été bien de le savoir a l'avance pas le jour de notre arrivee
Stayed 2 nights in Aug 2024

10/10 Excellent

Anjela

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Thibaud

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le décor et le cadre sont superbes. Dommage que certains clients renverse souvent leur café sur les moquettes et qu’un des jacuzzi soit en panne. Sinon le hammam, le sauna et la piscine (un peu froide) sont très agréables. La chambre est spacieuse et bien décoré, après je préfère quand il y a un sas dans la chambre pour les bruits du couloir, nous avions 5 mouches et 1 moustique car la porte-fenêtre était ouverte en arrivant pas top. Personnel aimable mais débutant pour certain ce qui nous fait attendre. Il y a des restaurants et bars a 300 mètres à pieds. Nous n’avons pas eu besoin de climatisation (il n’y en a pas) car il faisait frais.
Stayed 1 night in Aug 2024

10/10 Excellent

Mounes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une parenthèse
Très bon séjour dans un hôtel accueillant, agréable. On peut poser sa voiture et partir en randonnée ou dans le village et même au-delà avec les navettes et les télésièges. Chambre très bien insonorisées. Joli coin piscine et spa accessible à tous.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Mevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Obin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ubicado en estación de ski en los alpes. Desde el check-in notamos la calidad del servicio y la atención al cliente en todo momento.
Stayed 7 nights in Jul 2024

6/10 Okay

Romain

Bien mais quelques points à améliorer
Les points positifs : piscine intérieure grande et spa, restaurant bon, bonne localisation et belle vue sur la montagne. Les points à améliorer : trop d’attente au petit déjeuner pour avoir des œufs brouillés (fait à la demande), Pas de clim dans la chambre : problème été pour les chambres sur station , bruit (local générateur) et moustiques empêchent de laisser ouverte la fenêtre pour rafraîchir. Chambre Sale : vitre non nettoyée et taches sur moquette Connaissances de l’équipe limitées : ne connaît pas la boulangerie la plus proche, ne connaît pas mountain kart Carte chambre pour ouvrir électricité au fonctionnement non intuitif Machine à café cassée La personne a l’accueil oublie notre demande quand on l’appelle, on a du rappelé. N’a pas noté quand on a dit pas de parking cette nuit et donc la note finale présentait un parking, on a du vérifier et faire modifier.
Stayed 3 nights in Jul 2024