Unfortunately this was the worst experience I have ever had. The laminated floor boards had huge gaps; the bed frames were dirty; the hot water kettle had yellowish stains on the inside; one of the spoons provided with the mugs was completely dirty; in the bathroom, the bath had stains and scratches at the bottom; the bathtub drain was darkened; the metal shower hose was also dark due to not being cleaned, as well as rusty; there was no rubbish bin in the bathroom, nor was there a toilet brush; the shower frame was also broken, as was the shelf where the towels had been left Speaking of towels, we were given 1 bath towel per person, no face towels… At night we could hear the people upstairs walking, as there was no sound proofing, as described. We had to get rid of two spiders before going to bed… As this was a ground floor room, the thin wooden blinds provided no privacy and there were no curtains either, which also let the light come in very early. Very disappointed, I thought Expedia knew the quality of the rooms, but this is shocking. I won’t definitely stay there again.