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"Velingrand: A quiet town that offers nothing besides some taverns/restaurants and small shops.Dont visit if you are looking to have fun. NOT recommended for young people! Hotel: Generally a nice hotel. Staff is professional. However indoor SPA pools are outdated and need to be modernized. Also, there arent many activities to do; They could at least arrange for a walk in the park or music events. Dont go there if you are too active.Go there to isolate from everything"

"This hotel has everything, t they have thought of every single detail from baby food in the restaurant, robes for children and adults, to kids indoor play area supervised 9am to 10pm... and you can leave your child while having breakfast or dinner. Very well organized, great pools and food, walking to trails in the forest. My kids didn't want to leave"

"Small room and quite dark. The bed was OK. The shower was not at all isolated from the bathroom. I had to carry the luggage upstairs. The receptionist was friendly and forthcoming with information. Exceptional location: just 1/2 km upstream from the Trigrad cave. There is a small but interesting educational medicinal plant just opposite the hotel; outstanding for children"

"In the room they have kettle but no tea or coffee, when we asked they said they can help with some tea! Very funny and bizarre, on the other hand the stuff are kind! But limited possibilities, in the brekfeast room first come first serve, when u aso for same item they say out of stock! Hard to believe!"

"The view , the food and the room are awsome."

"The hotel was in a perfect area,the room was ok, but not si good as I expected, the breakfast was ok, the dinner was good but not great. "

"Very good spa center with mineral water in the lovely mountain area of Bulgaria. The hotel facilities are properly sized - you do not have the feeling of overcrowded area. The staff is nice and smiley. Inside the rooms and in the common areas is very clean. We will visit again at first possibility. "