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Heym

Bordeaux guesthouse in Chartrons with free breakfast and spa services

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heym

Staircase
Deluxe Room | Pillowtop beds, free minibar, in-room safe, individually decorated
Indoor pool, open 9:00 AM to 7:00 PM, sun loungers
Front of property
Indoor pool, open 9:00 AM to 7:00 PM, sun loungers

Reviews

10 out of 10

Exceptional

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Air conditioning
  • Housekeeping
  • Free WiFi
The price is AED 732
AED 859 total
includes taxes & fees
6 Jan - 7 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Design Room

Design Room | Pillowtop beds, free minibar, in-room safe, individually decorated

Design Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Pillow menu
Pillowtop bed
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Pillowtop beds, free minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Pillow menu
Pillowtop bed
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Pillowtop beds, free minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Pillow menu
Pillowtop bed
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Pillowtop beds, free minibar, in-room safe, individually decorated

Luxury Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Mini-fridge
Free minibar items
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | Pillowtop beds, free minibar, in-room safe, individually decorated

Superior Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Pillow menu
Pillowtop bed
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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View from property

Renaissance Bordeaux Hotel

Pool
Pet friendly
Kids pool
Free WiFi
9.2 out of 10, Wonderful, (214)
The price is AED 500
AED 579 total
includes taxes & fees
4 Jan - 5 January 2025
Renaissance Bordeaux Hotel

About the neighborhood

Map
7 Rue du Jardin public, Bordeaux, Gironde, 33000

What's nearby

  • Place des Quinconces - 9 min walk
  • Grand Theatre of Bordeaux - 13 min walk
  • Rue Sainte-Catherine - 13 min walk
  • Place de la Bourse - 18 min walk
  • Cité du Vin - 4 min drive

Getting around

  • Place Paul Doumer Tram Station - 3 min walk
  • Bordeaux-Benauge Station - 7 min drive
  • Merignac Airport (BOD) - 25 min drive

Restaurants

  • ‪Orangerie du Jardin Public - ‬6 min walk
  • ‪El Nacional - ‬6 min walk
  • ‪La Pelle Café - ‬6 min walk
  • ‪Le Carré - ‬5 min walk
  • ‪Le Bistrot des Anges - ‬6 min walk

About this property

Heym

Guesthouse located in Chartrons
Heym provides free continental breakfast and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks at this guesthouse include:
  • An indoor pool with sun loungers
  • Coffee/tea in the lobby, an elevator, and luggage storage
  • Smoke-free premises and a front-desk safe
Room features
All guestrooms are individually decorated, and offer comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free stocked minibars and bathrobes.
More amenities include:
  • Bathrooms with rainfall showers and tubs or showers
  • 50-inch Smart TVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available 8:00 AM–10:00 AM on weekdays and 8:30 AM–10:30 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Indoor pool
  • Spa services

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Pool sun loungers

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch Smart TV
  • Cable channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Guidebooks/recommendations
  • Individually decorated
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 10:30 PM and 7:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 6.91 per person, per night. This tax does not apply to children under 18 years of age.
  • A damage deposit of EUR 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee for check-in between 10:30 PM and 7:30 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

HEYM Bordeaux
HEYM Guesthouse
HEYM Guesthouse Bordeaux

Frequently asked questions

Does Heym have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–7:00 PM.

Is Heym pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Heym?

This guest house doesn't offer parking.

What time is check-in at Heym?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available from 10:30 PM–7:30 AM for a fee.

What time is check-out at Heym?

Check-out is at 11:00 AM.

Where is Heym located?

Located in Chartrons, this guesthouse is within a 10-minute walk of Jardin Public, Place des Quinconces, and Girondins Monument. Contemporary Art Museum and Quinconces Square are also within 10 minutes. Place Paul Doumer Tram Station and Jardin Public Tram Station are within a 5-minute walk.

Heym Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 19 out of 21 reviews" "
Rating 8 - Good. 2 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabbbbbbulous find!!! This is an upscale hotel hidden in the neighborhood near the beautiful jardins! Exquisitely decorated and the staff is 5 star.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for Inner city Bordeaux
Excellent stay. Beautiful well equipped and well designed room. We felt relaxed and comfortable staying here. Fabulous staff. Great indoor swimming pool. Very central
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hidden Gem
Nice quaint B&B close to tram and city centre. Breakfast and service were fantastic. We will definitely stay here again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Great, tiny hotel in a residential neighborhood about 20 minutes waking from the main sites. Pretty, modern interior and a nice breakfast room. No front desk - just five rooms.
Stayed 3 nights in May 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique property. I’ll stay here again next trip to Bordeaux.
Stayed 2 nights in Apr 2024

10/10 Excellent

JAMIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend Heym
Beautiful property, I would highly recommend this hotel for anyone traveling to the Bordeaux region.
View from our suite
Stayed 2 nights in Jul 2023

10/10 Excellent

Sally, pottstown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautifully quiet and comfortable. I found the rooms cozy and pleasant to be in. The neighborhood was pleasant and there were lots of things to see near by
Stayed 1 night in Oct 2022

10/10 Excellent

ben, Grandville

Liked: Staff & service, amenities, property conditions & facilities
Nice location, close to many things. Love the hotel.
Stayed 1 night in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Ruth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would 100% stay again!
Everything about this place was excellent. From the location (near the public garden, far away for hordes of tourism crowds), comfortable Air con, super comfortable beds and bedding, a great pool to cool off in during the crazy heat wave, gym passes to a local fitness club. Dan was very welcoming and passed along some great restaurant recos. He has clearly paid attention to evert detail of this property!
Stayed 3 nights in Jul 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very rarely write reviews, but this is one of the best guest houses I have ever stayed in. The care provided when you are there is exceptional, and the property itself is masterfully managed/designed. Could not recommend more.
Stayed 2 nights in Jul 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Georshua, Guayama

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Boutique Hotel is so nice! A perfect peaceful place to call home for your stay. The neighborhood is very fun to stay and walking distance to many great parts of Bordeaux City Center including the Public Garden. The owners were very helpful with all of our needs and always responded very quickly. Check in and out was a breeze which left us plenty of time to explore the city. Highly recommend! *Indoor Pool was a plus and temperature controlled.
Stayed 4 nights in May 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First guests at a fantastic new hotel
We were lucky enough to be the first guests at the opening of this lovely new hotel. Our hosts were incredibly kind and thoughtful with every detail they put into the design of the space as well as their attentiveness to us throughout our stay. The property is gorgeous. The decor fantastic, charming, and tasteful. We wished we could have stayed longer.
Stayed 2 nights in Apr 2022

8/10 Good

Sandrine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

koji

Stayed 1 night in Nov 2023

10/10 Excellent

Federico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La mejor opción
Hotel pequeño y tranquilo, a un minuto del parque público y unos minutos de las atracciones principales. Los cuartos y baños recién remodelados e impecables. Muy buen servicio, todas muy amigables. Estuvimos felices de llegar a este hotel, definitivamente fue la mejor decisión.
Stayed 1 night in Jul 2023

10/10 Excellent

Ivanne

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil personnalisé
Accueil personnalisé. Le bâtiment a été rénové avec goût. La chambre suréquipée, confortable, spacieuse, propre et silencieuse. Le petit déjeuner est copieux, varié à la demande. Les hôtes sont présents et à l’écoute. Très beau séjour.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

PASQUALINI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022