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Grand Hotel Francais - ex. Best Western

3.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

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Photo gallery for Grand Hotel Francais - ex. Best Western

Comfort with 1 double bed, non-smoking | Living area | Flat-screen TV, offices
Comfort with 1 double bed, non-smoking | Balcony
Reception
Exterior detail
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Pet friendly
The current price is AED 508
AED 579 total
includes taxes & fees
21 Apr - 22 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, Balcony

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout drapes

Comfort with 1 double bed, non-smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for xxx Superior Single xxx

xxx Superior Single xxx | In-room safe, desk, laptop workspace, blackout drapes

xxx Superior Single xxx

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Mobility Accessible, Ground Floor

Comfort Room, Mobility Accessible, Ground Floor | In-room safe, desk, laptop workspace, blackout drapes

Comfort Room, Mobility Accessible, Ground Floor

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout drapes

Comfort with 1 double bed, non-smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | In-room safe, desk, laptop workspace, blackout drapes

Comfort Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
12 Rue Du Temple, Bordeaux, NAQ, 33000

What's nearby

  • Rue Sainte-Catherine - 4 min walk - 0.4 km
  • Grand Theatre of Bordeaux - 5 min walk - 0.5 km
  • Hotel de Ville Palais Rohan - 6 min walk - 0.5 km
  • Place de la Bourse - 8 min walk - 0.7 km
  • Place des Quinconces - 8 min walk - 0.7 km

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux-Benauge Station - 6 min drive
  • Merignac Airport (BOD) - 50 min drive

Restaurants

  • ‪Le Grand Café - ‬2 min walk
  • ‪Bistro Montesquieu - ‬2 min walk
  • ‪Quick - ‬2 min walk
  • ‪Le Dijeaux - ‬3 min walk
  • ‪L'Alchimiste - ‬2 min walk

About this property

Grand Hotel Francais - ex. Best Western

Eco-certified hotel near Rue Sainte-Catherine
Located close to Place de la Bourse, Grand Hotel Francais - ex. Best Western provides dry cleaning/laundry services, a business center, and babysitting. Free in-room WiFi is available to all guests, along with a restaurant and a snack bar/deli.
Additional perks include:
  • Buffet breakfast (surcharge), a front-desk safe, and smoke-free premises
  • Luggage storage, a 24-hour front desk, and tour/ticket assistance
  • Concierge services, 3 meeting rooms, and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Grand Hotel Francais - ex. Best Western have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and offices. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (90 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Frequently asked questions

Is Grand Hotel Francais - ex. Best Western pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

What time is check-in at Grand Hotel Francais - ex. Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Francais - ex. Best Western?

Check-out is at noon.

Where is Grand Hotel Francais - ex. Best Western located?

Located in Bordeaux City Centre, this eco-certified hotel is within a 5-minute walk of Les Grands Hommes and Rue Sainte-Catherine. Place Gambetta and Notre Dame Church are also within 5 minutes. Gambetta Tram Station is only a 2-minute walk and Grand Theatre Tram Station is 4 minutes.

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Grand Hotel Francais - ex. Best Western Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 452 out of 838 reviews
Rating 8 - Good. 305 out of 838 reviews
Rating 6 - Okay. 60 out of 838 reviews
Rating 4 - Poor. 14 out of 838 reviews
Rating 2 - Terrible. 7 out of 838 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel worked very well for us during our stay in Bordeaux
Stayed 5 nights in Apr 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a very convenient area. It is small and the staff are very friendly and helpful. Breskfasts are very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities
Hotel is really beautiful outside. We booked last minute and could not complain. Staff were nice too and great location for going out
Stayed 1 night in Nov 2024

10/10 Excellent

SHIRLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Friendly and helpful staff. Very comfy bed. Fresh breakfast choices. Would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the best location, walking only part of Bordeaux so super quiet but just a 2 minute walk from a large square where you can catch a taxi. Very clean, well maintained rooms, maybe a little small
Stayed 1 night in Mar 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff very friendly with our dog. Well done
Stayed 2 nights in Mar 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this centrally located hotel. The hotel is located in a pedestrian area close to great shopping, dining, public transportation options are within a short walk. Staff was friendly, caring and helpful. Special thanks to Malika, who was very caring and helpful. Parking is available close by although it is a tight one. Overall, we enjoyed our stay and recommend highly.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Staff was great and always attentive. The bar was absolutely outstanding mixology spot.
Stayed 3 nights in Jan 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Fabulous staff and bartender! Would definitely stay again.
Stayed 2 nights in Jan 2025

6/10 Okay

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Driving up and unloading by the front door was difficult. A nice location. Excellent staff, very helpful. The breakfast was nice but unfortunately not included. Our room faced a tiny courtyard. The room design was Spartan and plasticky. No shelf in the shower for any of your shampoos, etc.
Stayed 2 nights in Mar 2025

8/10 Good

Lev

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Oct 2024

8/10 Good

Hannah

Liked: Staff & service, property conditions & facilities
The frendlieness
Stayed 3 nights in Jan 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very cozy bar with Excellent drinks. Location is perfect.
Stayed 2 nights in Oct 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Extremely convenient situation right in the centre of things. Very quiet and relaxing, lovely bar and excellent breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for sight seeing and very comfy rooms
Small hotel, great friendly service with a good breakfast. Small hotel in the middle of Bordeaux, walking distance from all. They arranged a daily taxi for us as being in that part of the city, It is hard to get an uber. Would definitely stay agian.
Stayed 3 nights in Oct 2024

10/10 Excellent

marc moshe

Liked: Amenities, property conditions & facilities
Very central clean and welcoming
Stayed 1 night in Oct 2024

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, nice room but quite small, great shower
Stayed 2 nights in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great part of the old town in Bordeaux. The staff were very helpful
Stayed 3 nights in Sep 2024

6/10 Okay

Janet

Liked: Staff & service
The comfort room is small but fine for a short stay. Central location tram tickets can be bought at the hotel with reductions available for local attractions. Lots of restaurants in the area.
Stayed 3 nights in Oct 2024

10/10 Excellent

STEFFENDANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and service very good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, well-maintained hotel. Nicolas on reception and Théo in the bar looked after us particularly well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and cocktail bar
Stayed 3 nights in May 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, service and rooms!
Friendly and helpful staff, excellent room, clean, safe area. Lobby bar has cool vibe. Hotel is in excellent location with plenty of restaurants & shopping close by. The streets of Bordeaux are very small, many closed off to traffic. Local building are very old but well kept. I felt safe and people & families were walking about. Taxi to train station was on $6.50.
Stayed 1 night in Nov 2024

10/10 Excellent

Andy

Liked: Cleanliness, amenities
Great location, fantastic service, just what was needed for a two night break. Not flash, just clean and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were helpful and very professional.
Stayed 2 nights in Jul 2024