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Residence - Palais Hörtenberg

Aparthotel with a full-service spa, steps from Museo Archeologico dell'Alto Adige

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Deluxe Condo | View from room
Premium bedding, down comforters, pillowtop beds, in-room safe
Exclusive Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe
City view from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Air conditioning
  • Laundry
  • Free WiFi
The current price is AED 452
AED 512 total
includes taxes & fees
23 Feb - 24 Feb

Room options

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Showing 9 of 9 rooms

View all photos for Superior Studio Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Studio Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
Dining table
Plasma TV
  • Studio
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Apartment

Premium Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Apartment

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Studio

Superior Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Studio

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
Dining table
Plasma TV
Hypo-allergenic bedding
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Elite Apartment

Premium bedding, down comforters, pillowtop beds, in-room safe

Elite Apartment

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Condo

Premium bedding, down comforters, pillowtop beds, in-room safe

Family Condo

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Condo

Deluxe Condo | View from room

Deluxe Condo

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
Dining table
Plasma TV
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe

Exclusive Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
Dining table
Plasma TV
Hypo-allergenic bedding
  • 27 sq m
  • Studio
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Loft

Elite Loft | Premium bedding, down comforters, pillowtop beds, in-room safe

Elite Loft

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Point of interest

Parkhotel Mondschein, a Member of Design Hotels

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, (382)
The price is AED 552
AED 631 total
includes taxes & fees
6 Mar - 7 Mar
Parkhotel Mondschein, a Member of Design Hotels

About the neighborhood

Map
Via Museo, Bolzano, BZ, 39100

What's nearby

  • Museo Archeologico dell'Alto Adige - 1 min walk
  • Free University of Bozen-Bolzano - 2 min walk
  • Piazza Walther - 6 min walk
  • Bolzano Christmas Market - 6 min walk
  • Fiera Bolzano - 7 min drive

Getting around

  • Bolzano/Bozen Station - 10 min walk

Restaurants

  • ‪Ristorante Pizzeria Casa al Torchio - ‬2 min walk
  • ‪Hopfen & Co - ‬3 min walk
  • ‪Forsterbrau Central Bolzano - ‬3 min walk
  • ‪Ristorante Fujiya - ‬3 min walk
  • ‪Banco11 - ‬3 min walk

About this property

Residence - Palais Hörtenberg

Aparthotel with a full-service spa, steps from Museo Archeologico dell'Alto Adige
Along with a full-service spa, this aparthotel has self parking and spa services. WiFi in public areas is free. Additionally, laundry facilities, a TV in a common area, and a vending machine are onsite. Each apartment offers comforts like a pillowtop bed and premium bedding, plus free WiFi and a plasma TV with cable channels. Guests can appreciate conveniences like a refrigerator and a microwave, and other amenities include a rainfall shower and an espresso maker. Housekeeping is available on request.
Residence - Palais Hörtenberg offers 34 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Bolzano aparthotel provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Private Spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, German, Italian

Property amenities

Pool/Spa

  • Hot tub
  • Sauna
  • Steam room
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (EUR 25 per day; includes in/out privileges)
  • Limited onsite parking (max 10 spaces per unit)
  • Height restrictions apply for onsite parking
  • Onsite parking options include a carport

Food and drink

  • Refrigerator (full size)
  • Microwave
  • Espresso maker
  • Freezer
  • Cookware/dishes/utensils
  • Electric kettle
  • Cleaning supplies
  • Coffee grinder

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow top mattress
  • Bed sheets provided
  • Rollaway/extra beds: EUR 60.0 per day

Bathrooms

  • Shower
  • Rainfall showerhead
  • Toilet paper
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap

Entertainment

  • 55-inch plasma TV with cable service
  • TV in a common area

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 24 per pet per day
  • Welcoming cats and dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Shower grab bar height (inches): 22
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Handrails in stairways
  • Portable shower seat
  • Roll-in shower
  • Roll-in shower width (inches): 39
  • Smooth flooring in room
  • Soundproofing
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 28
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • Safe
  • Housekeeping (on request)
  • Blackout drapes/curtains
  • Front desk (limited hours)
  • Vending machine
  • Mobile key entry

Location highlights

  • In the city center
  • In the historical district

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 34 rooms
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 25 (exact amount varies) at check-out

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 24 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per day
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 60.0 per day
  • Spa fee: EUR 55
  • Towels fee: EUR 6 per person, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number IT021008B44N7PCCP9

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hörtenberg Homes
Palais Hörtenberg
Palais Hortenberg Bolzano
Residence - Palais Hörtenberg Bolzano
Residence - Palais Hörtenberg Aparthotel
Residence - Palais Hörtenberg Aparthotel Bolzano

Frequently asked questions

Is Residence - Palais Hörtenberg pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 24 per pet, per day. Service animals are exempt from fees.

How much is parking at Residence - Palais Hörtenberg?

Self parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Residence - Palais Hörtenberg?

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM. After-hours check-in is not available.

What time is check-out at Residence - Palais Hörtenberg?

Check-out is at 10:00 AM.

Where is Residence - Palais Hörtenberg located?

Located in Old Town Bolzano, this spa aparthotel is within a 10-minute walk of Museo Archeologico dell'Alto Adige, Piazza Walther, and Bolzano Christmas Market. Isarco Valley and Dolomites are also within 3 mi (5 km). Bolzano/Bozen Station is 10 minutes by foot and Bolzano (BZQ-Bolzano Bozen Rail Station) is 10 minutes.

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Residence - Palais Hörtenberg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 120 out of 150 reviews
Rating 8 - Good. 21 out of 150 reviews
Rating 6 - Okay. 5 out of 150 reviews
Rating 4 - Poor. 2 out of 150 reviews
Rating 2 - Terrible. 2 out of 150 reviews

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities, communication
Excellent location. Excellent and very clean accommodation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rondelle

Liked: Cleanliness, room comfort, communication
Highly recommended
This was a great place to stay, loved it and hope to come back. Thank you Natasha, you were welcoming and so helpful and made our stay an excellent experience. Great location, close to everything, 10 minute walk from the train station. Clean and comfortable, spa for couples was lovely.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a fantastic hotel in Bolzano. A perfect spot for the exploration of the Dolomites. Highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff, awesome rooms and close to everything you need!
Stayed 2 nights in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, room comfort, communication
Perfect Stay
Excellent property in an excellent location !! Perfect for train station, old town, and restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

layal

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and super comfy
Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities, communication
Beautiful property in the heart of the old city. Perfect place to headquarter for the Dolomites and the South Tyrol area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would love to visit again
Stayed 2 nights in Aug 2024

10/10 Excellent

Averil

Liked: Cleanliness, property conditions & facilities, communication
On the edge of the pedestrian district, this was a modern, beautiful, and quiet hotel! Highly recommend.
Stayed 2 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location for a night in Bolzano. Parking was easy, large and safe. Room was very new, large and clean, with good amenities. Check-in/out was simple and staff easy to deal with. The best parts of town were easily walkable from the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Harriett

Liked: Cleanliness, room comfort, communication
Great experience
Wonderful tasteful spacious modern facility with most helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Donald G

Liked: Cleanliness, room comfort, communication
Great location
Great location in heart of town. Completely redone and modern. Very comfortable, clean, and all the amenities.
Stayed 4 nights in Aug 2024

10/10 Excellent

alejandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Rianne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Palais Hörtenberg was the perfect stay! The rooms were spacious and modern. Steps away from shopping and dining. Front desk staff very friendly and helpful! 10/10 stay. Would recommend!!
Stayed 1 night in Sep 2024

10/10 Excellent

Kristina Y.

Liked: Cleanliness, amenities, property conditions & facilities
We loved the large, modern room and location on the pedestrian street.
Stayed 2 nights in Jun 2024

10/10 Excellent

Francine

Liked: Cleanliness, amenities, property conditions & facilities, communication
I would definitely stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location & outstanding rooms & facilities. Room so spacious with a view, bathroom large & shower was great. Free laundry machine & dryer extremely handy as I was traveling 2 weeks. Otzi museum across the street! Everything in walking distance or grab a bus. Huge market on Saturday right across the bridge. Restaurants, shopping, farmers market & more all in walking distance. I highly recommend & would stay again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really nice rooms, modern and fresh. Friendly and helpfull.
Stayed 1 night in Jul 2024

6/10 Okay

Faisal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place to stay for holiday
Stayed 3 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, room comfort, communication
Everything is good, except that the front desk closes at 5:30pm, is that too early? The location is perfect, but the entrance is difficult to find. Inside the room is the world of modern young people who can easily work out how to use the facilities.
Stayed 1 night in Oct 2024

10/10 Excellent

Yu-May

Liked: Cleanliness, property conditions & facilities, communication
very spacious, comfortable & convenient.
Stayed 2 nights in May 2024

10/10 Excellent

Rae-Lynn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very friendly when we arrived and provided maps of the city. The building is very modern and high tech which was very neat. Spacious rooms made the stay very comfortable. Laundry onsite was a huge bonus as we were able to take advantage of for the last leg of our trip
Stayed 3 nights in Jun 2024

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel right in the middle of everything. Short walk to train station. Room was beautiful, clean and very modern. Dining and shopping right out the front door. Staff was friendly and helpful. Would stay here again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kasandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a very comfortable stay for five nights. Very clean and centrally located. Check in was very easy. You do have to pay for towel service and there is no option to store luggage after check out. Additionally, the spa sounded great but had limited hours (10–5:30).
Stayed 5 nights in Jul 2024

10/10 Excellent

Douglas

Liked: Cleanliness, room comfort, communication
Good hotel
Large room with an excellent bathroom. Good bed - not too soft. Be sure to ask the receptionist for a Bolzano tourist card. It will allow you a ride up the cable car, buses, as well as museum entry. ( my only complaint about this property was that I was not offered this card upon arrival). You will need to close the shutters and windows if there on a weekend since the street outside is noisy. Great location across from archaeological museum.
Stayed 3 nights in Sep 2024