NH Collection Bogotá Andino Royal

5.0 star property
Luxury Bogotá hotel in Zona T with a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for NH Collection Bogotá Andino Royal

Terrace/patio
Bar (on property)
Lobby
Superior Room | Minibar, in-room safe, desk, laptop workspace
Suite | Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Spa
  • Breakfast available
  • Parking included
  • Free WiFi
The price is AED 391
AED 391 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

Premium Room (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Premium Room (Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Designer toiletries
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
Calle 85 No 12-28, Bogotá, Distrito Capital, 110221

What's nearby

  • Andino Shopping Center - 2 min walk
  • El Retiro Shopping Centre - 5 min walk
  • Virrey Park - 8 min walk
  • 93 Park - 14 min walk
  • Unicentro Bogotá - 7 min drive

Getting around

  • Estación Usaquén Station - 11 min drive
  • La Sabana de Bogotá Station - 29 min drive
  • El Dorado Intl. Airport (BOG) - 32 min drive

Restaurants

  • ‪Huerta Cocteleria Artesanal - ‬2 min walk
  • ‪Cristobal Bogotá - ‬1 min walk
  • ‪Veccina - ‬2 min walk
  • ‪Comedor Veccina Italiano - ‬2 min walk
  • ‪Sexy Seoul - ‬1 min walk

About this property

NH Collection Bogotá Andino Royal

Luxury eco-certified hotel near 93 Park
Near Andino Shopping Center, NH Collection Bogotá Andino Royal provides a rooftop terrace, dry cleaning/laundry services, and a bar. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, La Fragola, offers lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • Smoke-free premises, 2 meeting rooms, and free newspapers
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 70 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and safes.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with designer toiletries and showers
  • LCD TVs with premium channels
  • Eco-friendly cleaning products, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:00 AM on weekends: COP 33893-75311 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • La Fragola

Things to do

  • Fitness center
  • Full-service spa

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms - 2

Outdoors

  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 154 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 33893 to 75311 per person
  • Airport shuttle fee: COP 58000 per vehicle (one-way)
  • Pet fee: COP 154 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Andino Royal
Andino Royal Bogota
Andino Royal Hotel
Andino Royal Hotel Bogota
NH Collection Bogotá Andino Royal Hotel Bogota
NH Collection Bogotá Andino Royal Hotel
NH Collection Bogotá Andino Royal Bogota
NH Collection Bogotá Andino Royal Hotel Bogotá
NH Collection Bogotá Andino Royal Hotel
NH Collection Bogotá Andino Royal Bogotá
Hotel NH Collection Bogotá Andino Royal Bogotá
Bogotá NH Collection Bogotá Andino Royal Hotel
Hotel NH Collection Bogotá Andino Royal
Andino Royal
NH Collection Bogotá Andino Royal Hotel
NH Collection Bogotá Andino Royal Bogotá
NH Collection Bogotá Andino Royal Hotel Bogotá

Frequently asked questions

Is NH Collection Bogotá Andino Royal pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of COP 154 per accommodation, per night. Service animals are exempt from fees.

How much is parking at NH Collection Bogotá Andino Royal?

Self parking is free at this property.

What time is check-in at NH Collection Bogotá Andino Royal?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at NH Collection Bogotá Andino Royal?

Check-out is at 12:30 PM. Late check-out is available for a fee (subject to availability).

Does NH Collection Bogotá Andino Royal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 58000 per vehicle applies.

Where is NH Collection Bogotá Andino Royal located?

Located in Zona T, this luxury hotel is within a 15-minute walk of Andino Shopping Center and 93 Park. Unicentro Bogotá is 2.5 mi (4.1 km) away.

NH Collection Bogotá Andino Royal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 827 reviews" "
Rating 8 - Good. 187 out of 827 reviews" "
Rating 6 - Okay. 75 out of 827 reviews" "
Rating 4 - Poor. 42 out of 827 reviews" "
Rating 2 - Terrible. 38 out of 827 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Lucas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was a little dirty on the floor. Gym was small with old equipment. Hallways smelled musty. Rooftop nothing like the pictures
Stayed 1 night in Jan 2025

10/10 Excellent

Harold

Stayed 2 nights in Nov 2024

10/10 Excellent

cris steffi

Stayed 1 night in Dec 2024

6/10 Okay

giselle

Stayed 6 nights in Dec 2024

2/10 Terrible

Johan, London

Traveled with group
Disliked: Staff & service, property conditions & facilities
Terrible experience. The lock on my door didn't work, and after 2 failed attempts at repairing it, I insisted on a new room. However the lock did not work on the door of the 2nd room! There was no acknowledgment by the staff that this was even a problem (in central Bogotá), and I was treated like I was being inconvenient. There was no hot water in the whole hotel for an entire morning - again no apology. The staff would all benefit from customer service training. It's remarkable this hotel has a 5 star rating, the whole experience was more 2 star at best. My advice is to avoid this hotel. I am seriously re-thinking my NH loyalty status.
Stayed 3 nights in Dec 2024

4/10 Poor

Nick

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My air conditioner didn’t work well, it would turn on for 5 mins and then shut off at like 77 degrees F. It was a pretty warm room overall in a bad way. There were a lot of small cosmetic issues around the room in the shower and bathroom and walls that had to be patched or repainted. The elevators were small and not really great looking. The timer for the room key scan was a second too short. My room telephone only worked on speaker phone and it took us a while to realize that only the handset didn’t work, not the whole phone. The TV did not offer any streaming services. The WiFi was fast and reliable for all devices I used and VERY easy to connect.
Stayed 5 nights in Dec 2024

10/10 Excellent

Armida, Hollis

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk frenly. The buffet great!

10/10 Excellent

lina, Irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in Bogota
Stayed 1 night in Dec 2024

2/10 Terrible

Enrique, SUNRISE

Stayed 3 nights in Dec 2024

4/10 Poor

Tarek, Rehoboth Beach

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
AC and shower did not work. They moved us to a better room but did not have hot water. We asked 3 times for the hot water to be fixed and nothing was done. We basically stayed without hot water for 4 days.
Stayed 6 nights in Dec 2024

10/10 Excellent

Christian

Stayed 2 nights in Nov 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rafael

Stayed 7 nights in Nov 2024

4/10 Poor

Stewart

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The hotel itself is fine. The attractive rooftop picture is nothing like that in reality - unlit, unattractive and no service at night. The check in process is clunky and long. There was no hot water and no apology from the staff when reported. But the worst is that the rooms facing the street are also across from a nightclub whose music can be heard throughout the night until 5.30 am. I like NH a lot but think this is a terrible place to stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Diana

Stayed 3 nights in Sep 2024

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good. Pluses and minuses. One woman in particular left me standing at the front door at night and seemingly ignored my attempts to enter. Not busy with customers but not listening for someone to enter. Room needed more lighting and was dark in areas like the closet. Breakfast was great with lots of different things changing daily. Staff there attentive I took the hotel taxi service and was very impressed with Andrea. I overpaid her on purpose and she tried to return the extra money. I thought she was really honest and appreciate this. Her driving was excellent too Roof top area was nice but could use some eclectic outlets near the seating area. The seats were ok but very hard. The gym looked complete and well maintained although I never used it Bed was comfortable and the shower had so much pressure it hurt
Stayed 3 nights in Nov 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service
Requires an update
Stayed 4 nights in Oct 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

CHING

Stayed 2 nights in Oct 2024

10/10 Excellent

EDUARDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is near by - The hotel service is excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Jesus

Stayed 1 night in Oct 2024

10/10 Excellent

MARIA

Stayed 19 nights in Sep 2024

10/10 Excellent

Eloy

Stayed 5 nights in Sep 2024