Mercure bh Retiro

4.0 star property
Bogotá hotel in Zona Rosa with a 24-hour business center and a 24-hour front desk

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure bh Retiro

Reception
Terrace/patio
Exterior
Standard Room | Minibar, in-room safe, desk, free WiFi
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Business services
The price is AED 278
AED 278 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 1 of 1 room

Standard Room

Highlights

Flat-screen TV
Rainfall showerhead
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
In-room safe
Desk
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
Calle 80 N. 10 -11, Bogotá

What's nearby

  • El Retiro Shopping Centre - 3 min walk
  • Andino Shopping Center - 5 min walk
  • Virrey Park - 15 min walk
  • 93 Park - 4 min drive
  • Unicentro Bogotá - 7 min drive

Getting around

  • Estación Usaquén Station - 13 min drive
  • La Sabana de Bogotá Station - 27 min drive
  • El Dorado Intl. Airport (BOG) - 37 min drive

Restaurants

  • ‪Eric Kayser Colombia - ‬1 min walk
  • ‪La Biferia - Steak House - ‬2 min walk
  • ‪Birreria Macha - ‬1 min walk
  • ‪Arigato - ‬1 min walk
  • ‪Uma Cantina Peruana - ‬3 min walk

About this property

Mercure bh Retiro

Upscale hotel near 93 Park
Mercure bh Retiro provides amenities like dry cleaning/laundry services and a 24-hour business center. Stay connected with free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), airport drop-off service (surcharge), and a 24-hour front desk
  • Smoke-free premises, a front-desk safe, and tour/ticket assistance
  • Coworking spaces and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 53 rooms include amenities such as free WiFi, safes, and minibars.
Extra amenities include:
  • Rainfall showers, hair dryers, and shampoo
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Onsite parking options include a garage
  • 24-hour drop-off airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–9:00 AM: COP 40000 for adults and COP 40000 for children

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle fee: COP 91000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure bh Retiro Hotel
Mercure bh Retiro Bogotá
Mercure bh Retiro Hotel Bogotá

Frequently asked questions

Is Mercure bh Retiro pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Mercure bh Retiro?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure bh Retiro?

Check-out is at 11:00 AM.

Does Mercure bh Retiro provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of COP 91000 per vehicle applies.

Where is Mercure bh Retiro located?

Located in Zona Rosa, this hotel is within 1 mi (2 km) of El Retiro Shopping Centre and 93 Park. Atlantis Plaza Shopping Mall and Andino Shopping Center are also within 5 minutes.

Mercure bh Retiro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 182 reviews" "
Rating 8 - Good. 55 out of 182 reviews" "
Rating 6 - Okay. 9 out of 182 reviews" "
Rating 4 - Poor. 2 out of 182 reviews" "
Rating 2 - Terrible. 10 out of 182 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo

Liked: Amenities
eveything was good
Stayed 2 nights in Nov 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Franklin, woodside

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Johan, London

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. The lock on my door didn't work, and after 2 failed attempts at repairing it, I insisted on a new room. However the lock did not work on the door of the 2nd room! There was no acknowledgment by the staff that this was even a problem (in central Bogotá), and I was treated like I was being inconvenient. There was no hot water in the whole hotel for an entire morning - again no apology. The staff would all benefit from customer service training. It's remarkable this hotel has a 5 star rating, the whole experience was more 2 star at best. My advice is to avoid this hotel. I am seriously re-thinking my NH loyalty status.
Stayed 1 night in Dec 2024

10/10 Excellent

Julian

Stayed 3 nights in Dec 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was super friendly, the rooms were vert clean, and the location was very convenient, close to the T zone and some malls
Stayed 14 nights in Nov 2024

10/10 Excellent

Mustafa

Stayed 4 nights in Nov 2024

10/10 Excellent

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel conveniente en un barrio muy tranquilo y seguro. Muy buen servicio y habitaciones comodas
Stayed 2 nights in Dec 2024

8/10 Good

Patricia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El área alrededor del hotel es excelente! Y el hotel es pequeño pero cuenta con todo lo que necesitas para pasar unas noches. El staff súper amable y atentos todo el tiempo.
Stayed 2 nights in Nov 2024

10/10 Excellent

JUAN RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is fantastic, the staff is very friendly
Stayed 2 nights in Sep 2024

8/10 Good

Edgar Santiago

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacob

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Santiago, Lima

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and value for money.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jean Charles, Cutler Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
PLEASE HELP ME FIND BLACK JBL WIRELESS HEADPHONES I LEFT IN ROOM 209 this morning Very nice hotel, good breakfast A little loud outside at night Thank you
Stayed 3 nights in Aug 2024

10/10 Excellent

Claritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Aug 2024

10/10 Excellent

Naishali

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Fabien

Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Atenttion and perfect location
Stayed 4 nights in Jun 2024

8/10 Good

Andrés

Business traveler
Liked: Staff & service
It was ok, but not really good. I have been in other BH hotels in Bogotá which are far more better than this one.
Stayed 3 nights in May 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Todo Exelente
Stayed 4 nights in May 2024