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Mercure bh Retiro

4.0 star property
Hotel with a 24-hour business center, a short walk to Andino Shopping Center

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Photo gallery for Mercure bh Retiro

Reception
Exterior
Exterior
Terrace/patio
Standard Room | Minibar, in-room safe, desk, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Business services
The current price is AED 291
AED 291 total
includes taxes & fees
7 Mar - 8 Mar

Room options

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Showing 1 of 1 room

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, free WiFi

Standard Room

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Coffee/tea maker
Minibar
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

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AED 324 total
includes taxes & fees
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About the neighborhood

Map
Calle 80 N. 10 -11, Bogotá

What's nearby

  • El Retiro Shopping Centre - 3 min walk
  • Andino Shopping Center - 5 min walk
  • Virrey Park - 15 min walk
  • 93 Park - 4 min drive
  • Unicentro Bogotá - 7 min drive

Getting around

  • Estación Usaquén Station - 13 min drive
  • La Sabana de Bogotá Station - 27 min drive
  • El Dorado Intl. Airport (BOG) - 37 min drive

Restaurants

  • ‪Eric Kayser Colombia - ‬1 min walk
  • ‪La Biferia - Steak House - ‬2 min walk
  • ‪Birreria Macha - ‬1 min walk
  • ‪Arigato - ‬1 min walk
  • ‪Uma Cantina Peruana - ‬3 min walk

About this property

Mercure bh Retiro

Upscale hotel near Andino Shopping Center
Close to 93 Park, Mercure bh Retiro provides amenities like dry cleaning/laundry services and a 24-hour business center. Stay connected with free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), airport drop-off service (surcharge), and coworking spaces
  • Tour/ticket assistance, a 24-hour front desk, and an elevator
  • Smoke-free premises and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 53 rooms include amenities such as free WiFi, safes, and minibars.
Extra amenities include:
  • Rainfall showers, hair dryers, and shampoo
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Onsite parking options include a garage
  • 24-hour drop-off airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–9:00 AM: COP 40000 for adults and COP 40000 for children

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle fee: COP 91000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure bh Retiro Hotel
Mercure bh Retiro Bogotá
Mercure bh Retiro Hotel Bogotá

Frequently asked questions

Is Mercure bh Retiro pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Mercure bh Retiro?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure bh Retiro?

Check-out is at 11:00 AM.

Does Mercure bh Retiro provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of COP 91000 per vehicle applies.

Where is Mercure bh Retiro located?

Located in Zona Rosa, this hotel is within a 5-minute walk of El Retiro Shopping Centre and Andino Shopping Center. 93 Park and Unicentro Bogotá are also within 3 mi (5 km).

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Mercure bh Retiro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 186 reviews
Rating 8 - Good. 56 out of 186 reviews
Rating 6 - Okay. 9 out of 186 reviews
Rating 4 - Poor. 2 out of 186 reviews
Rating 2 - Terrible. 10 out of 186 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was super friendly, the rooms were vert clean, and the location was very convenient, close to the T zone and some malls
Stayed 14 nights in Nov 2024

10/10 Excellent

Arturo

Liked: Amenities
eveything was good
Stayed 2 nights in Nov 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is fantastic, the staff is very friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and value for money.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. A few easy walking to “the Rosa” shops, restaurants and bars..
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and excellent location
Stayed 5 nights in Mar 2024

10/10 Excellent

Tany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location! Excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location. Very good hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay. The staff are always super helpful and accommodating. Close to many restaurants and clubs.
Stayed 4 nights in Apr 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Atenttion and perfect location
Stayed 4 nights in Jun 2024

10/10 Excellent

Juan

Liked: Amenities
Good facilities and kind staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

April

Liked: Staff & service
Perfect location and delicious breakfast
Stayed 9 nights in Aug 2022

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location, walking distance shopping area, restaurants, bars
Stayed 2 nights in Jun 2023

10/10 Excellent

Jose Alexander Herrera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Friendly and helpful staff -Clean -Safe

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
PLEASE HELP ME FIND BLACK JBL WIRELESS HEADPHONES I LEFT IN ROOM 209 this morning Very nice hotel, good breakfast A little loud outside at night Thank you
Stayed 3 nights in Aug 2024

2/10 Terrible

Johan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. The lock on my door didn't work, and after 2 failed attempts at repairing it, I insisted on a new room. However the lock did not work on the door of the 2nd room! There was no acknowledgment by the staff that this was even a problem (in central Bogotá), and I was treated like I was being inconvenient. There was no hot water in the whole hotel for an entire morning - again no apology. The staff would all benefit from customer service training. It's remarkable this hotel has a 5 star rating, the whole experience was more 2 star at best. My advice is to avoid this hotel. I am seriously re-thinking my NH loyalty status.
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and superb location with easy access to restaurants and shopping
Stayed 5 nights in Feb 2023

8/10 Good

Dounia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location and price -quality
Stayed 2 nights in Oct 2023

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Bogota Nice Boutique Hotel
The Hotel location is fantastic. The room was comfortable, but no A.C. so a little warm. Very nice facilities and many nice restaurants nearby. Breakfast was good, but can be improved.
Stayed 4 nights in Feb 2024

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
I've been here on another occasion. Both times good experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Xiomilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property a lot and I would stay there again next time I visit Bogota. The area is safe, there are a lot restaurants and shopping mall at a walking distance. The employees at tge hotel are very nice and helpful

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
I love the surrounding areas. The hotel is basic in its infrastructure, but just what I need for a quick business trip
Stayed 1 night in Nov 2023