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Hotel Fénix Real

3.0 star property
Bogotá hotel in Barrios Unidos with free breakfast and a 24-hour front desk

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Hotel Fénix Real

Front of property
Lobby sitting area
Double Room | Minibar, desk, free WiFi
Lobby
Studio Suite | Minibar, desk, free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Parking included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | Minibar, desk, free WiFi

Double Room

Highlights

TV
Private bathroom
Minibar
Cable channels
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, desk, free WiFi

Triple Room

Highlights

TV
Private bathroom
Minibar
Cable channels
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Minibar, desk, free WiFi

Junior Suite

Highlights

TV
Private bathroom
Minibar
Cable channels
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite

Studio Suite | Minibar, desk, free WiFi

Studio Suite

Highlights

TV
Private bathroom
Minibar
Cable channels
Desk
Daily housekeeping
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Carrera 19 No. 71 A 30, Bogotá, Distrito Capital, 111221

What's nearby

  • Movistar Arena - 4 min drive
  • Andino Shopping Center - 5 min drive
  • Estadio Nemesio Camacho - 5 min drive
  • 93 Park - 5 min drive
  • U.S. Embassy Bogotá - 11 min drive

Getting around

  • Estación Usaquén Station - 13 min drive
  • La Sabana de Bogotá Station - 20 min drive
  • El Dorado Intl. Airport (BOG) - 29 min drive

Restaurants

  • ‪Coctel del Mar - ‬6 min walk
  • ‪Hipermar - ‬6 min walk
  • ‪Cervecería Gigante - ‬4 min walk
  • ‪Domino's Pizza Avenida Chile - ‬3 min walk
  • ‪La Chispita Roja - ‬3 min walk

About this property

Hotel Fénix Real

Hotel near 93 Park
You can look forward to free full breakfast, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Fénix Real. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A computer station, a front-desk safe, and a 24-hour front desk
  • Free newspapers, smoke-free premises, and coffee/tea in the lobby
Room features
All guestrooms at Hotel Fénix Real boast comforts such as free WiFi and minibars.
More amenities include:
  • Bathrooms with showers
  • TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:30 AM–9 AM
  • 1 coffee shop/cafe
  • Coffee/tea in common area(s)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff

Business services

  • Computer station

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Minibar

More

  • Desk

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Fénix Real Hotel
Hotel Fénix Real
Hotel Fenix Real Bogota
Hotel Fénix Real Bogotá
Hotel Fénix Real Hotel Bogotá

Frequently asked questions

Is Hotel Fénix Real pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Fénix Real?

Self parking is free at this property.

What time is check-in at Hotel Fénix Real?

Check-in start time: 12:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Fénix Real?

Check-out is at noon.

Where is Hotel Fénix Real located?

Located in Barrios Unidos, this hotel is within a 15-minute walk of Avenida Chile Shopping Center, Royal Center, and Unilago Shopping Centre. Gimnasio Moderno and Colombia Stock Exchange are also within 1 mi (2 km).

Hotel Fénix Real Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 64 reviews" "
Rating 8 - Good. 24 out of 64 reviews" "
Rating 6 - Okay. 18 out of 64 reviews" "
Rating 4 - Poor. 4 out of 64 reviews" "
Rating 2 - Terrible. 4 out of 64 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 20 nights in Nov 2019

8/10 Good

LouisBrito, Houston, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good attention to guest Garage a little too small
Stayed 2 nights in Nov 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, lovely staff,
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 10 nights in Jul 2019

6/10 Okay

Ana

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Helpful staff, willing to go above and beyond, but hotel resources are limited.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Adam, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall. Second time staying here and keep coming back.
Stayed 2 nights in Oct 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bogota surgery stay
very helpful, Customer service, very responsive to any issues and accommodating to Luz marina Salcedo, who was there for surgery. Thanks for all your help
Stayed 4 nights in Sep 2018

10/10 Excellent

Menelik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value!!
Great hot water, very comfortable beds, really good 24 hr front desk. Excellent customer service!
Stayed 6 nights in Feb 2018

6/10 Okay

Tarek, Canada

Liked: Cleanliness, staff & service
good hotel to stay
Nice, clean rooms. hotel staff are great & very helpful. Safe. Nothing much around you, but short walk/ taxi ride to a lot of nearby stuff. Bus stop very close by.
Stayed 2 nights in Dec 2017

6/10 Okay

Donna, United States

Basic room for a basic price.
No frills lodging for a good price. The room was clean and the shower had very good hot water. The complementary egg breakfast helped jump start our day. It was maybe a mile walk walk to zona G.
Stayed 3 nights in Nov 2017

2/10 Terrible

saif Ullah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad. Your. Website
Hotel. No. Give me. Room.
Stayed 2 nights in Nov 2017

8/10 Good

nicolas, Dominican republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
The hotel is very beautiful the room has a toothbrush toothpaste,freezer whit water juice,etc
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Depends on your room I think
The area is better than it appears when you first get there. You are close to some good spots. I was given a very small room with no real window in it (there was a brick wall six inches from the window). I had paid for a room with a fridge and microwave. The second night they relented and gave me a room that had a large window, and right outside it was the housekeeping storage area where people were constantly coming and going. A see-through covering for the window, so no privacy unless I was in the bathroom. Since the window panes were cracked the cold air came in and the broken glass clanked in the night as it shifted. Staff was not really interested in helping with anything. They were all about minimal efforts. They loved to talk in the lobby until late at night. And because everything is tile, their voices echoed through the halls. If they had a little more attention to customer service they could easily fix a few minor things and have a nice little hotel. They had hot water - which was nice!
Stayed 4 nights in Aug 2017

10/10 Excellent

Hadeez, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very clean hotel and perfect for the price.
Everything was perfect except they tried to charge us twice due to a misunderstanding among their staff. The hostess followed us out the hotel after we had checked out for a few blocks and tried to tell us that we did not receive payment. She was very nice about it when we explained the situation but we had to explain to her that there is NO WAY we are paying the hotel fee twice. We did not have a receipt because we paid the fee in cash upon checking in..
Stayed 1 night in Aug 2017

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, affordable place to stay.
I had a great experience at Hotel Real. The service was great and the workers were extremely friendly. We had wifi, free breakfast, hot water, and a very comfortable bed. I would definitely book again.
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Really annoyed
First, i was with my child and my husband's daughter and they attendant us like a trash, i never felt like this in my life.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

OK but so so
Generally the OK is OK depends on its price in Bogota. But speaking of the experience, the hotel's surroundings is not very good, and the room is a little rough. And the other issue is that there says not 16% for foreigners living less than 60 days, but I had to pay the tax.

8/10 Good

Susana, Caracas, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasent night
It's an OK Hotel. It's location wasn't my favorite, but, it wasn't that bad. Staff is incredibly nice and supportive. Gave me tips in places to visit, how to deal with cab drivers, etc. Although I stayed just one night, it was pleasent.

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel, súper recomendado
Muy buen servicio, las habitaciones estaban impecables y el desayuno súper completo. Muchas gracias por el excelente servicio
Stayed 1 night in Feb 2020

6/10 Okay

Jesus

Business traveler
Stayed 2 nights in Jan 2020

8/10 Good

José villafrade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien el servicio
Stayed 5 nights in Jan 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tiene ascensor, hay que subir las escaleras con todo y maletas son muchas. Me cobraron 15 mil pesos porque disque habia una mancha de maquillaje en mi toalla de baño. El desayuno feo y el mismo, tienen un restaurante donde la comida es horrible y cara. No lo recomiendo te quieren sacar plata por todo y no está en una zona segura...
Stayed 2 nights in Jan 2020