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"Good location clean rooms with good facilities. Historical hotel so rooms have real historical character. Good breakfast "

"Family service so friendly. New staff Benji on meet and greet is doing great work during his apprenticeship. Extremely comfortable and so clean for a period property. Busy with locals, good bar selections and food delicious . Parking limited but we were lucky. Rooms good size sockets, hot drinks and water. Good lighting. Bathroom looks new, it’s so clean. Has shelves for specs and wash stuff. A lift if needed . Wonderful and we are going again. Malvern has much to offer. "

"A lovely, cosy hotel with amazing service. The staff were friendly and very helpful."

"It was perfect for what I needed."

"Friendly, clean and great location "

"Nice, cleam and spacious room. Very lovely location and excellent staff. Id definitely recommended to my friends and family. "

"Lovely clean room with fantastic food and drinks. My only niggle was the room was a bit too warm. Could do with air conditioning "

"Comfortable and enjoyable stay. Food very good alongside friendly and helpful staff. Be aware a Service Charge is put on your bill if you eat in the restaurant. Customers should be aware and given an option."

"Nice facilities and staff"