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Playa Tortuga Hotel Beach And Resort

4.0 star property
Family-friendly fun on the beach, with 2 outdoor pools

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Photo gallery for Playa Tortuga Hotel Beach And Resort

2 restaurants, breakfast served
Presidential Suite, 1 Bedroom, Beach View | Living area | 32-inch flat-screen TV with satellite channels, TV
Presidential Suite, 1 Bedroom, Beach View | Beach/ocean view
Junior Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Pool
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 2 Queen Beds, Beach View

Standard Double Room, 2 Queen Beds, Beach View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Queen Beds, Beach View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 31 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 Bedroom, Beach View

Superior Suite, 1 Bedroom, Beach View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Bedroom, Beach View

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 62 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom, Beach View

Presidential Suite, 1 Bedroom, Beach View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Presidential Suite, 1 Bedroom, Beach View

Highlights

Balcony
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Sofa bed
Private bathroom
Bidet
  • 110 sq m
  • Beach view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Beach View

Junior Suite, 1 King Bed with Sofa bed, Beach View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 1 King Bed with Sofa bed, Beach View

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 37 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Camino A Playa Bluff Y P Creek, Bocas del Toro, Bocas del Toro, 0

What's nearby

  • Tortuga Beach - 4 min walk - 0.4 km
  • Carenero Island - 18 min walk - 1.5 km
  • Paunch Beach - 1 min drive - 0.0 km
  • Bolivar Park - 7 min drive - 3.5 km
  • Bocas del Toro Ferry Terminal - 8 min drive - 3.9 km

Getting around

  • Bocas del Toro (BOC-Bocas del Toro Intl.) - 1 min drive

Restaurants

  • ‪JJ’s at Bocas Blended - ‬6 min drive
  • ‪Barco Hundido Bar - ‬7 min drive
  • ‪Mana Bar and Restaurant - ‬6 min drive
  • ‪Café Del Mar - ‬7 min drive
  • ‪Brother’s - ‬7 min drive

About this property

Playa Tortuga Hotel Beach And Resort

Upscale boutique hotel by the ocean
A marina, a poolside bar, and a terrace are just a few of the amenities provided at Playa Tortuga Hotel Beach And Resort. With a beachfront location, sailing, and kayaking, this hotel is the perfect place to soak up some sun. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Enjoy the gym, as well as activities like motor boating, ecotours, and rowing/canoeing. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • A 24-hour front desk, massage treatment rooms, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 117 rooms include comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi.
Extra amenities include:
  • Showers, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with satellite channels
  • Balconies, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 7:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: PAB 14.00-20.00 for adults and PAB 6.00-15.00 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Naguas

Things to do

  • 2 outdoor pools
  • Boating
  • Canoeing
  • Children's pool
  • Ecotours
  • Fitness center
  • Kayaking
  • Motor boating
  • Private picnics
  • Sailing
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Marina onsite
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Grab bar near toilet

More

  • Boat/paddles on site
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Outdoor space

  • Balcony

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: PAB 35
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PAB 40.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PAB 14.00 to 20.00 for adults, and PAB 6.00 to 15.00 for children
  • Airport shuttle fee: PAB 5.35 per person (one-way)
  • Airport shuttle fee per child: PAB 5.35 (one-way), (from 2 to 12 years old)
  • Early check-in fee: PAB 35 (subject to availability)
  • Late check-out fee: PAB 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 155719417

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Playa Tortuga
Playa Tortuga Hotel Beach Resort Bocas Del Toro
Playa Tortuga Beach Bocas Del Toro
Playa Tortuga Hotel Beach & Resort
Playa Tortuga Hotel Beach & Resort Bocas Del Toro
Playa Tortuga Bocas Del Toro
Playa Tortuga Hotel Beach And Resort Hotel
Playa Tortuga Hotel Beach And Resort Bocas del Toro
Playa Tortuga Hotel Beach And Resort Hotel Bocas del Toro

Frequently asked questions

Does Playa Tortuga Hotel Beach And Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Playa Tortuga Hotel Beach And Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Tortuga Hotel Beach And Resort?

Self parking is free at this property.

What time is check-in at Playa Tortuga Hotel Beach And Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of PAB 35 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Playa Tortuga Hotel Beach And Resort?

Check-out is at noon. Late check-out is available for PAB 40.00 (subject to availability).

Does Playa Tortuga Hotel Beach And Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–7:00 PM on request. A fee of PAB 5.35 per person applies.

Where is Playa Tortuga Hotel Beach And Resort located?

Nestled on the beach, this Bocas del Toro hotel is within 1 mi (2 km) of Tortuga Beach, Playa El Istmito, and Carenero Island. Paunch Beach and Up in the Hill Organic Coffee Farm are also within 2 mi (3 km).

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Playa Tortuga Hotel Beach And Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 131 out of 444 reviews
Rating 8 - Good. 154 out of 444 reviews
Rating 6 - Okay. 85 out of 444 reviews
Rating 4 - Poor. 54 out of 444 reviews
Rating 2 - Terrible. 20 out of 444 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot friendly staff!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Such an amazing place to stay! The staff were incredibly friendly and our room was so comfortable. The location is perfect with great beach access.
Stayed 2 nights in Jun 2023

8/10 Good

Claudia

Liked: Cleanliness
Great please to rest and good amenities.
Stayed 3 nights in Mar 2023

8/10 Good

Diane

Liked: Cleanliness, staff & service
The breakfast was very good, lots of variety. The hotel was good for our 2 night stay. The staff was very helpful and gracious.
Stayed 2 nights in Feb 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited during rainy season. Fabulous views, staff, bed, linen, pillows, AC, pool, outside over-the-water restaurant/bar, & beach area. Room w/broken sliding door. Recommend: replace room curtains, deep cleaning floor into corners, sweep bugs (lots of flies). Honors jubalido (resident senior discount).
Stayed 3 nights in Oct 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly and helpfull
Stayed 9 nights in Mar 2023

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed
Stayed 4 nights in Apr 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very large room. A couch and TV at the entrance and a big king size bed with a lovely balcony overlooking the ocean in a separate room. The bed was super comfy. The pool is large, clean and warm.
Stayed 3 nights in Feb 2024

4/10 Poor

Cyrill

Disliked: Property conditions & facilities, room comfort
No good value for money
friendly and supportive staff. But bad value for money. Breakfast very limited and always missing items. Quality and choice for lunch / dinner max. Medium. Beach at the hotel not swimmabe really.
Stayed 5 nights in Mar 2024

6/10 Okay

Judson

Liked: Cleanliness
The hotel has a great location but it is very much in need of an update. I was also told it is for sale which is why nothing is being done. The breakfast is horrible and the food was very inconsistent. The ladies at the front desk were very helpful and friendly.
Stayed 3 nights in Jan 2024

4/10 Poor

Dan

Disliked: Amenities, property conditions & facilities
I din't like at all .Very expence
Stayed 2 nights in Apr 2024

8/10 Good

michael

Liked: Staff & service, room comfort
They have a problem with the water
Stayed 4 nights in Apr 2023

4/10 Poor

Maritzel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I am sure at one point in time, this was an A rated resort. It is very obvious that the property has not been kept up since it opened. The curtain in my room was torn, sliding glass in bathroom did not work and was falling apart, every time I showered it flooded, the furniture was old, discolored, and falling apart, the grass was unkept, weeds were even growing in the sand. I could go on and on. However, I will say that the staff and the food was the best thing about this property.
Stayed 2 nights in Jun 2023

2/10 Terrible

Ameth

Disliked: Staff & service
We understand that as any resort they had safety policies but having 4 small kids and being unable to stay all together in the same room is ridiculous. I stayed in this resort many times for years and they couldnt fix anything to acomodate my kids leaving me to the search of a new place to stay with them. I hope they return to their old management or do something different because I could never ever return to this hotel and I would never ever recommend anybody to stay there. Im sure Im not the only one who has something to say about it.I would rather stay on the street if it was my only option. very very dissapointed

10/10 Excellent

danny

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2024

4/10 Poor

Salvador

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La piscina sucia e inutilizable. El comedor interior cerrado en obras. No habia nevera en la habitacion con el calor de la zona. Agua no apta para beber y ausencia de botellas en la habitacion ni maquinas proveedoras de bebidas. Menu poco variado y siempre el mismo. Desayuno muy limitado sin posibilidad de pedir otras cosas.
Stayed 6 nights in Jun 2023

4/10 Poor

Jorge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El hotel está descuidado y abandonado con piscina q no se puede usar Pocas opciones de comida y repetidas Sin opciones de transporte Sin neveras en la habitación
Stayed 6 nights in Jun 2023

8/10 Good

JARED EFRAIN BUSTAMANTE

Liked: Cleanliness, staff & service
Las habitaciones están bien las albercas están bien funciona muy bien el Aire Acondicionado y tienes muy buen internet prácticamente en todo el hotel, lo que no me gustó fue que tienen un grave problema de presión de agua hay momentos en los que No sale agua en el baño siempre regresa pero por momentos te quedas sin agua, la playa que tiene no está tan buena ya que prácticamente no hay playa , el desayuno que te ofrece es igual a cualquier hotel de cadena y si estás 8 días como yo desayunas lo mismo siempre no hay mucha diferencia, el menú para comer o cenar está un poco limitado es mejor salir al pueblo a comer, y si quieres unos tragos solo tienen la mitad de lo que ofrece la carta.
Stayed 7 nights in Feb 2023

8/10 Good

Octavio

Stayed 3 nights in Jan 2023

8/10 Good

Heinz

Stayed 6 nights in Oct 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very big, the staff are extremely friendly and helpful, overall it was clean and if you needed help with a problem it was taken care of. The food was okay and they will try to accommodate any wishes you might have, the downside was the food might not be as hot by the time you get it at your table. Would I come back yes but not at any holiday time as it might get to noisy and as this hotel is very big a lot of guests.
Stayed 3 nights in Jun 2022

2/10 Terrible

Antonio

Disliked: Staff & service, amenities
the menu provided was substandard, the fact that we added breakfast and dinner included in our packages should not mean that the menu should be less than the actual menu.
Stayed 2 nights in May 2022

8/10 Good

Justin

Stayed 3 nights in May 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es muy bien ubicada
Stayed 4 nights in May 2022