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Ramada Plaza by Wyndham Veracruz Boca del Rio

4.0 star property
Family-friendly Boca del Río hotel connected to the convention center, steps from Plaza Las Americas Shopping Mall

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Photo gallery for Ramada Plaza by Wyndham Veracruz Boca del Rio

Terrace/patio
Lobby
Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, memory foam beds, minibar
Property amenity
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • Air conditioning
  • Housekeeping
The current price is AED 231
AED 273 total
includes taxes & fees
18 Mar - 19 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, memory foam beds, minibar

Junior Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, memory foam beds, minibar

Room, 1 King Bed, Non Smoking

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking | Premium bedding, down comforters, memory foam beds, minibar

Junior Suite, 2 Double Beds, Non Smoking

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
  • 38 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, memory foam beds, minibar

Room, 2 Double Beds, Non Smoking

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Memory foam bed
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Castelo)

Suite, 1 King Bed, Non Smoking (Castelo) | Premium bedding, down comforters, memory foam beds, minibar

Suite, 1 King Bed, Non Smoking (Castelo)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Business center

Hampton by Hilton Veracruz Boca Del Rio

  • Pool
  • Breakfast included
  • Pet friendly
  • Kids pool
9.0 out of 10, Wonderful, (1012)
The price is AED 220
AED 260 total
includes taxes & fees
17 Mar - 18 Mar
Hampton by Hilton Veracruz Boca Del Rio

About the neighborhood

Map
Av Las Americas 241, Boca del Río, VER, 94299

What's nearby

  • Plaza Las Americas Shopping Mall - 1 min walk - 0.2 km
  • World Trade Center Veracruz - 6 min walk - 0.5 km
  • Andamar Lifestyle Center - 7 min walk - 0.6 km
  • Mocambo Beach - 13 min walk - 1.2 km
  • Veracruz Aquarium - 6 min drive - 6.1 km

Getting around

  • Veracruz Central Station - 23 min drive
  • General Heriberto Jara Intl. Airport (VER) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Café Don Justo - ‬1 min walk
  • ‪Asadero Cien Plaza Americas - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Nutribionicos - ‬3 min walk

About this property

Ramada Plaza by Wyndham Veracruz Boca del Rio

Upscale family-friendly hotel near Plaza Las Americas Shopping Mall
Located close to World Trade Center Veracruz and Andamar Lifestyle Center, Ramada Plaza by Wyndham Veracruz Boca del Rio provides a poolside bar, a terrace, and shopping on site. For some rest and relaxation, visit the sauna. Be sure to enjoy breakfast, brunch, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), extended parking, and express check-out
  • Express check-in, babysitting (surcharge), and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 141 individually furnished rooms have perks such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hair dryers
  • 50-inch HDTVs with cable channels
  • Balconies, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 215 for adults and MXN 140 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (2917 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • Local culture & ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch Smart TV
  • Cable channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Soundproofing
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 215 for adults and MXN 140 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Castelo Boca del Rio
Castelo Hotel Boca Rio Veracruz
Castelo Hotel Boca del Rio
Hotel Castelo
Castelo Hotel Veracruz/Boca Del Rio, Mexico
Castelo Boca Rio Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Río
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Río

Frequently asked questions

Does Ramada Plaza by Wyndham Veracruz Boca del Rio have a pool?

Yes, this property has an outdoor pool.

Is Ramada Plaza by Wyndham Veracruz Boca del Rio pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Self parking and valet parking are free at this property.

What time is check-in at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Ramada Plaza by Wyndham Veracruz Boca del Rio located?

This family-friendly Boca del Río hotel is located near the airport, within a 10-minute walk of Plaza Las Americas Shopping Mall, World Trade Center Veracruz, and Andamar Lifestyle Center. Mocambo Beach and Veracruz Aquarium are also within 6 mi (10 km).

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Ramada Plaza by Wyndham Veracruz Boca del Rio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 661 out of 1008 reviews
Rating 8 - Good. 252 out of 1008 reviews
Rating 6 - Okay. 60 out of 1008 reviews
Rating 4 - Poor. 21 out of 1008 reviews
Rating 2 - Terrible. 14 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Veracruz triatlon
Stayed 2 nights in Aug 2024

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
Great option for Veracruz. We enjoy our stay in the hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Juan José

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecxelente
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general the hotel was in good conditions and the staff excelent service. Just one thing regarding parking lot it needs maintenance.
Stayed 1 night in Jan 2025

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience overall. The only reason I didn’t give 5 stars was because the vanity/bathroom areas in the rooms are very small.
Stayed 12 nights in Dec 2024

10/10 Excellent

Antonio Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, very convenient and easy to get to different parts of Boca del Rio and Veracruz.
Stayed 5 nights in Jun 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean. Kid friendly. Friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service the staff is incredible
Stayed 2 nights in Jun 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are not brand new but super spacious. The food at the restaurant was delicious.
Stayed 2 nights in Apr 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was obviously a little older, but they had done many renovations. It was very clean and the staff were very helpful and professional. Would consider staying here again if in the area
Stayed 1 night in Jul 2024

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional people. Hotel is big and with a great location to go shopping or to eat. Room service was fast and good. Rooms were huge and comfy. I recommend this hotel!
Stayed 1 night in May 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service
The gum must be renewed. Room wood doors are old.
Stayed 3 nights in Jan 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

6/10 Okay

BABA

Liked: Cleanliness, staff & service
Disliked: Amenities
Bed was great. However, the property charge is high for its equivalent.
Stayed 3 nights in Jul 2024

10/10 Excellent

esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff specially night help
Stayed 3 nights in Jul 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service staff was really outstanding. Nothing to dislike everything was awesome!!
Stayed 2 nights in Jul 2024

8/10 Good

Francia

Liked: Cleanliness, staff & service, property conditions & facilities
Overrall a great stay. The staff are extremely motivated by tips, and sometimes i didnt have cash on me. So the service varies depending on if the staff remember you tipped well or not. We tried one of the restaurants for dinner and were not impressed. Room service food was significantly better.
Stayed 5 nights in Jul 2024

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service
Parking was full
Stayed 1 night in Jun 2024

10/10 Excellent

edsson abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien servicio, las instalaciones en buenas condiciones, la alberca está muy bien
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura Helena

Liked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 4 nights in Jan 2025