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"Great place for a weekend getaway ! The food was amazing! The bathtub is high so not very appropriate for people with mobility issues."

"We have stayed here many times in the past 8 years and this was the worst stay. The inside pool was under construction, the one outside pool was also under construction. Terrible roof over the other outside pool. The fridge in our room was filthy and unusable. The balcony/terrace outside our room was also filthy-bird feathers and bird poo everywhere. When we laid our towels outside, came back to them and they had lots of bird poo on them. Food was ok, our waitress Kate, was lovely. Reception staff at check in was very rude as was the manger. Very disappointed for the amount of money we paid, we expected much better."

"It wasn't my first time in Kyustendil, but the first time in this hotel. The staff members were much more than helpful and kind. If I'll arrive to Kyustendil again - I'll definitely stay there again. "

"Very nice and comfortable for relaxing vacations"