Washroom had a pile of dead ant on the windows, staff was kind and offer plenty of services but the definitely overcharge you by a significant amount. For the duck farm they offered to take us there and back for 400,000 dong compared to a grab driver that did it for 180,000 two ways. Also the sleeper bus I booked through them had several complications as it was supposed to pick us up at hotel as the man said but then we had to take a cab to a different spot, they paid for the cab which was good but just the unorganized event was slightly off putting. As well as the sleeper bus we booked was also 50,000 dong more compared to other places, so overall the staff was kind but obviously values your money more than your satisfaction, room was clean but washroom was kinda gross with all the ants, service was good but you’re basically charged for their smiles.