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"My stay at the Pier Hotel was very pleasant. The staff were excellent & the room was clean. The only complaint I have is that the bathroom had a long window which was clear glass & the blind had to be permanently pulled down otherwise anyone walking past can see someone sitting on the toilet or having a shower."

"Lovely place "

"Comfortable and great facilities. Breakfast was good. "

"Spacious comfortable room. This room seems to have been decorated and updated since we last stayed. Very good breakfast. Friendly and helpful staff."

"Great place for families to stay after a day in Southwold. We stayed in one of the family rooms which was the best hotel room we have stayed in with our two children - plenty of space and we didn't feel on top of each other at all. Brilliant breakfast the next day, great choice and lovely FOH lady, who really looked after us and was kind to the children. She arranged for the some cooked items for my toddler then the chef came and asked what crockery would be best for him - we had our own plate which she kindly took and used. Overall brilliant service. We will be back again. "

" A very nice Dining room, excellent service and the Meals were very Good, also. Double bedroom on 2nd Floor was Very good, warm and very comfortable Bed, too."

"Pleasant staff , very relaxing"

"Brilliant room! Perfect size for the four of us! I think the mattresses need replacing as they had big dips in and were pretty hard but apart from that everything was perfect! "

"Not our first stay at The Swan and it certainly won’t be the last. It’s classy personified. Understated brilliance. Southwold is beautiful as ever. Breakfast is exceptional 👌"