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"Overall a pretty nice stay. The water pressure in the shower wasn’t great but it’s quite tough to have that in a 100 plus yo building."

"Variable quality of room servicing. Some towels replaced. Some taken and not replaced. Bath soap dispenser empty but not refilled. Bit of a mixed bag. No consistency. And consistency - the same experience, regardless of who is servicing the room - is the key to a high quality stay."

"The C.S.is helpful"

"I loved the first impression from the entrance through parking with well maintained landscape, exterior and interior. It has the most convenient walking access to famous scenery spot. Friendly staff, the room is clean, great breakfast with fresh juice machine, I should have stayed longer!"

"Best value accommodation in Katoomba, friendly staff, clean and comfy rooms, quiet and quick drive or easy walk into town"

"Lovely welcoming staff member at the bar. Although the restaurant was closed, we were able to order and eat our takeaway using the restaurant's facilities. The planting and layout around the car parking is attractive. The property is located a short bike ride from the lovely Evans Lookout. We were able to make free use of the e-bikes. One of these had a faulty battery connection so that we had to return to the hotel to exchange this bike."

"Everything was great. Maria at reception was really helpful with clear comms."

"Clean, quiet and spacious studio in a gorgeous location in the mountains. Close to walking trails. Very relaxing stay and would definitely book again."

"A beautiful, grand heritage hotel right in the heart of Katoomba. Old world luxury. Easy onsite parking. Close to restaurants, shops and train station."