Perfect family retreat. Beautiful surroundings. Lodge and location great. Nice layout, tons of seating in and out, for conversation. Playroom is great. We understand well water like septic systems, require a little understanding. Bathing has to be reserved/assigned. One person can shower at a time and you can't run the D/W or the washer. Be mindful of what you flush. NP for us, the location was well worth it. We used the hot tub and grill with NP. Beds, TVs, AC, all good. Towels not fancy but fine. Kitchen was basically well stocked with plenty of mugs, glasses, utensils, cookie sheets and OK flatware. The scratched IKEA dinnerware should be replaced. Four different coffee makers. The K-cup machine, which is our preferred, was one cup at a time, and slow. There was a blender, lots of plastic pitchers, an electric mixer, cheese grater, strainer, measuring cup, plenty of cookie sheets and utensils. Serving containers were limited; one nice large salad bowl, two ceramic rectangular casserole dishes, one ceramic soufflé bowl and one platter. I'm a cook and I missed having more mixing bowls but there were three large stainless ones. There are only 3 pots and 2 skillets. I managed. D/W was unstable and needs attention, but works. In two of the walk-in closets, there were desks and lamps. So funny, I had to take a photo. My son-in-law, greatly appreciated the private work space. One of the smoke alarms started beeping so my husband called the after-hours phone number and got a quick repair. I had a question about using the Mountain Discovery Pass at the Biltmore so I called the management office only to find that it isn't open to help with that on weekends. Do your homework. Asheville close and loads of outdoor areas to explore. Little trick in directions. On the last stretch of the drive to the house, there is a Y, go left or you end up in someone else's driveway. Not well marked. Best of all, WE SAW BLACK BEAR, once near the lodge and three times crossing roads. So cool, but don't feed or approach. Pretty sure they live in peace with the community. Also saw wild turkey. Saw the owner once working on the road not far from the house. Nice, quiet guy. Book now for family fun. Great place!