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Macdonald Burlington Hotel

4.0 star property
Eco-certified Birmingham hotel in Birmingham City Centre with bars

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Photo gallery for Macdonald Burlington Hotel

Front of property - evening/night
Interior entrance
Staircase
Reception
Deluxe Suite | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is AED 357
AED 428 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Digital channels
  • 23.22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Digital channels
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Digital channels
  • 32.51 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Digital channels
  • 23.22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, iron/ironing board

Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
Bathrobes
  • 32.51 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed (Super)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Digital channels
  • 25.08 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
Bathrobes
  • 29.72 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is AED 337
AED 405 total
includes taxes & fees
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About the neighborhood

Map
Burlington Arcade/126, Birmingham, England, B2 4JQ

What's nearby

  • Bullring & Grand Central - 5 min walk
  • The Mailbox - 7 min walk
  • O2 Academy Birmingham - 11 min walk
  • International Convention Centre - 15 min walk
  • Utilita Arena Birmingham - 15 min walk

Getting around

  • Grand Central Tram Stop - 1 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 19 min drive

Restaurants

  • ‪The London & North Western - ‬2 min walk
  • ‪Archie's - ‬1 min walk
  • ‪Faculty - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪200 Degrees Coffee - ‬1 min walk

About this property

Macdonald Burlington Hotel

Upscale eco-certified hotel near Bullring & Grand Central
Close to The Mailbox and O2 Academy Birmingham, Macdonald Burlington Hotel provides dry cleaning/laundry services, 2 bars, and a business center. The on-site local cuisine fine-dining restaurant, Scottish Steak House, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), an elevator, and luggage storage
  • Tour/ticket assistance, a banquet hall, and free newspapers
  • 15 meeting rooms, a 24-hour front desk, and wedding services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 112 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • LCD TVs with digital channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, English, French, German, Italian, Lithuanian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 328 ft (GBP 9.50 per day)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 24 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Scottish Steak House
  • The Burlington Bar
  • The Burlington Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms - 15

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Frequently asked questions

Is Macdonald Burlington Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

What time is check-in at Macdonald Burlington Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Macdonald Burlington Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Macdonald Burlington Hotel located?

Located in Birmingham City Centre, this eco-certified hotel is within a 5-minute walk of Shopping District and Bullring & Grand Central. The Mailbox and O2 Academy Birmingham are also within 15 minutes. Grand Central Tram Stop is only a 2-minute walk and Corporation Street Tram Stop is 2 minutes.

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Macdonald Burlington Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 428 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent stay
Stayed 1 night in Nov 2024

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building with helpfull staff and in an excellent position
Stayed 1 night in Nov 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is super convinient
Stayed 1 night in Nov 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exceptional location is ideal for a city getaway.
Stayed 1 night in Oct 2024

8/10 Good

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Decor was a bit dated in general. Hotel was clean and good location, however due to location it can be noisy. Breakfast was disappointing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class and positive experience on all counts.
Stayed 1 night in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Beware room 216. There is some kind of machinery outside while emits a constant irritating whine, the sort that makes sleep difficult. To the hotel’s credit, they immediately sorted another room for us, and didn’t charge for an up grade. Thanks to the night receptionist, Kyan, for this. Otherwise, everything ok!
Stayed 1 night in Jan 2025

2/10 Terrible

Abdul

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is dated which is not an issue I’ve stayed here 3 times and each time the heating in the room was not working. The room was like a fridge, not very pleasant for winter or cold months. I even added a note requesting to have a room with heating working which was ignored. Wont be staying here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Marva

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for the price
Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in the centre of Birmingham next door to New Street train station. Very handy for our overnight from Dublin. Would visit again
Stayed 1 night in Sep 2024

10/10 Excellent

Nuala

Liked: Cleanliness, staff & service, property conditions & facilities
good location, friendly staff, comfortable room
Stayed 1 night in Jun 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre hotel
Used this hotel a number of times now. Great location, always a fast and easy check in and the rooms have always been good. I would recommend for business trips or for couples.
Stayed 1 night in Jul 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay!
Stayed 1 night in Mar 2024

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location , very comfortable, quiet and clean.
Stayed 1 night in Jun 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities
A nice old railway hotel but with all the modern conveniences. Great location across the road from rail station and in an area easily accessible to entertainment, restaurants and shopping. Could get anywhere in the city centre easily.
Stayed 3 nights in Sep 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay away from home
Incredible and comfortable stay Front of house staff were friendly and very helpful Breakfast was delicious - very fresh fruit and pastries and the best poached eggs I’ve had in a long time! Beds super comfy, and the pillows were like sleeping on a cloud. Stayed in a recently refurbished room and it was fresh, warm, modern decor with an incredible and hot shower. The Elemis toiletries were divine!
Stayed 1 night in Oct 2024

6/10 Okay

Jamie

Liked: Staff & service
Was fine for one night but very Dated
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the road from new street station Very good hotel
Stayed 1 night in May 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location, room rather hot!
The hotel was in a great location with direct access to the German Market and also very close to train stations and the Bullring. Room was spacious and bed was comfortable. I have given the comfort rating a 2 purely down to the air conditioning. It didn’t work properly and was very warm in the room. I woke 5 times in the night and turned it back on only for it to turn off straight away.
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately not the same hotel has previously stayed in a few years ago, in need of a major update, staff friendly although some didn't want to help, restaurant was poor food and service had one drink when maybe I would have liked a couple with my meal, instead of being full around 8pm on a Saturday only three couples, missing a great opportunity to shine in the city l was born in and now find myself visiting from overseas
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quiet and traditional hotel right in the city centre. Perfect for rail passengers at both New Street and Moor Street stations. Lots of shopping at nearby pedestrian-only streets. 24 hour reception with helpful desk clerk.
Stayed 1 night in Sep 2024

6/10 Okay

Claire

Liked: Cleanliness
Disliked: Staff & service
Not worth the upgrade. Paid extra for an up grade but got a disabled room? Room was contemporary but definitely not 4 star! Location brilliant. Rude female receptionist. Better places for the money.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Reception were really helpful. The room was spacious and very clean. Location was excellent.
Stayed 1 night in Jul 2024